Avaya 5000 Series Troubleshooting Manual page 7

Configure switch............................................................................................................................... 88
Configured MAC is not authenticating...................................................................................................... 92
Work flow: Configured MAC is not authenticating............................................................................ 93
Configure the switch......................................................................................................................... 93
NEAP RADIUS MAC not authenticating................................................................................................... 98
Work flow: NEAP RADIUS MAC not authenticating......................................................................... 98
Configure switch............................................................................................................................... 99
RADIUS server configuration error................................................................................................... 102
NEAP MHSA MAC is not authenticating................................................................................................... 103
Work flow: NEAP MHSA MAC is not authenticating........................................................................ 103
Configure switch............................................................................................................................... 104
NEAP phone is not working...................................................................................................................... 108
Task flow: NEAP phone is not working............................................................................................ 108
Configure phone............................................................................................................................... 109
Configure the switch......................................................................................................................... 110
NEAP user policies from RADIUS not applied.......................................................................................... 115
Work flow: NEAP user policies from RADIUS not applied............................................................... 115
Configure the switch......................................................................................................................... 116
RADIUS Server Configuration.......................................................................................................... 130
EAP-NEAP unexpected port shutdown..................................................................................................... 131
Work flow: EAP-NEAP unexpected port shutdown.......................................................................... 131
Configure the switch ports................................................................................................................ 131
Displaying EAP-NEAP clients on a port........................................................................................... 133
Displaying EAPOL port information.................................................................................................. 133
Changing EAP settings.................................................................................................................... 133
Chapter 10: Troubleshooting layer 2 and layer 3.............................................................
Work flow: Troubleshooting Layer 2 and Layer 3..................................................................................... 135
ARP not forwarding traffic correctly........................................................................................................... 136
Work flow: Troubleshooting ARP..................................................................................................... 136
Confirming that global L3 routing is enabled.................................................................................... 137
Obtain ARP information.................................................................................................................... 139
Correct ARP entries......................................................................................................................... 141
Configure ARP timeout..................................................................................................................... 145
Configuring the proxy ARP............................................................................................................... 147
Failure to establish OSPF adjacency........................................................................................................ 150
Work flow: Failure to establish an OSPF adjacency........................................................................ 151
Confirm IP connectivity..................................................................................................................... 152
Enable OSPF on interface................................................................................................................ 154
Confirm Adjacencies........................................................................................................................ 157
Configure router IDs......................................................................................................................... 159
Correct mismatches......................................................................................................................... 161
Configure hello and dead interval values for OSPF endpoints......................................................... 164
Configure MTU sizes........................................................................................................................ 167
Configure area IDs........................................................................................................................... 169
Configure an interface to broadcast................................................................................................. 171
Configure router priority.................................................................................................................... 173
OSPF route is not installed in routing table............................................................................................... 175
Troubleshooting
135
December 2013 7