Avaya 5000 Series Troubleshooting Manual page 81

Capturing traffic
About this task
Capture traffic between user PC, DUT, and between DUT and RADIUS server.
Procedure
1. Use a PC and a hub or port mirroring feature to capture traffic between user PC and
2. Save data using vendor documentation.
3. Use another PC and a hub or port mirroring feature to capture traffic between user
4. Save data using vendor documentation.
Correcting errors-2
About this task
Using the captured data verify that the expected packets are exchanged between the user PC
and DUT and between DUT and Radius Server.
Procedure
1. Search dataflow captured between User PC and DUT for correct EAP packets.
2. Verify that the correct user name is sent by the user PC in the EAP packet.
3. Verify that the DUT sends EAP success packet at the end of EAP exchange.
4. If authentication fails, check the user name and password on the RADIUS server
5. Search dataflow captured between DUT and RADIUS server for correct RADIUS
6. Verify that the correct VSA is sent by the RADIUS server.
7. Verify that the correct user name is sent by the DUT in the request.
8. If the VSA is incorrect, check the RADIUS server configuration using the vendor
Troubleshooting
DUT.
PC and Radius Server.
and the user name and password on the user PC.
packets.
documentation.
EAP user role (UBP) is not being applied
December 2013 81