Troubleshooting authentication
Viewing Radius Information
Before you begin
Understand that default server port is 1812/UDP. Older servers use 1645/UDP. Some older
servers do not support UDP.
About this task
Review the Radius server settings in the device.
Procedure
1. Use the show RADIUS-server command to view the RADIUS server settings.
2. Refer to the vendor documentation for server configuration.
Configuring the RADIUS server settings
About this task
Configure the RADIUS server settings for the network.
Follow vendor documentation to configure the RADIUS server.
Resetting the shared secret
About this task
Reset the Shared Secret if it has become corrupted.
Procedure
1. Use the RADIUS-server key command.
2. Refer to the vendor documentation for server configuration.
Pinging the RADIUS server
About this task
Ping the Radius Server to ensure connection exists.
Procedure
1. Use the ping <server IP> command to ensure connection.
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Troubleshooting
Comments? infodev@avaya.com
December 2013