Neap Phone Is Not Working; Task Flow: Neap Phone Is Not Working - Avaya 5000 Series Troubleshooting Manual

Troubleshooting authentication
Showing EAPOL multihost interface information
About this task
Display the EAPOL multihost information for review.
Procedure
1. Enter the show eapol multihost interface <port#> command to display
2. Review the information to verity that Allow Auto Non-EAP MHSA is enabled.
Enabling RADIUS to authorize non-EAP MACs
About this task
Use the RADIUS server vendor documentation to make and apply the required changes to
authenticate Non-EAP clients on the RADIUS server.

NEAP phone is not working

Rectify a NEAP phone that is not working.

Task flow: NEAP phone is not working

The following task flow assists you to establish a connection between a NEAP phone and the
ERS 5600 series device.
108 Troubleshooting
the information.
Comments? infodev@avaya.com
December 2013