Table of Contents
Advertisement
Technical support
............................................................................................................................................................................................................................................................
Alcatel-Lucent technician will be notified when the file has been sent. Click the
"Download a file" button from the Data Drop Box if the Alcatel-Lucent technician has
sent a file to be downloaded. These files will remain on the site for 7 days.
Documentation
You can access documentation by selecting a product from the "My Products" area.
Alternatively, documentation can also be accessed from the left column on the Customer
Support home page (unless this view has been changed), from the "Technical Support"
section in the center of the page, or from the "My Bookmarks" section (if Documentation
has been added there). If accessing Documentation by means other than the "My
Products" area, choose the product whose documentation you wish to access by selecting
the product from the alphabetical listing or the category list.
Once you are on the product web page, select "Manuals and Guides" from the list under
the "Documentation and downloads" section. The "Manuals and Guides" link brings you
to the Library of Manuals and Guides for the product you have chosen. The document
links bring you to the document stored in the Alcatel-Lucent Customer Information Center
(CIC) web site or to another OLCS web page that contains the product documentation.
Within the "Documentation and Downloads" area, the "Technical Notes" link brings you
to a web page which contains documents that are not release specific and are technical in
nature.
Also, within the "Documentation and Downloads" area, the Release Information link
brings you to a Library of Release Notes web page that contains documents which are
release specific and are listed by release.
Click on these links to download or open a PDF file.
Downloads
Note:
You can access downloads by selecting a product from the "My Products" section.
Downloads can also be accessed from the left column on the Customer Support homepage
(unless this view has been changed), from the "Technical Support" section in the center of
the page, or from the "My Bookmarks" section (if Downloads was added there). If
accessing Downloads by means other than the "My Products" area, choose the product
whose Downloads you wish to access by selecting the product from the alphabetical
listing or the category list.
Once you are on the product web page, click the "Downloads: Electronic Delivery" link
from the list under the "Documentation and Downloads" area. Select the appropriate
release to be downloaded from the drop-down list, and click "Next." Select the file to be
downloaded and click "Next." On the next web page, enter the path where the file should
be downloaded and click "Download."
............................................................................................................................................................................................................................................................
A- 1 0
This may not apply to all products.
Accessing and navigating the On-Line Customer Support
(OLCS) web site
365-372-603R2.0
Issue 1 January 2009
Advertisement
Table of Contents
