Capture Assert Error Messages With The Configuration Cradle - Avaya Communication Server 1000 Installation And Commissioning Manual

2. Run the command:
3. Run the following debug commands from the WLAN Security Switch 2270 (that you
4. Start the wireless and wired sniffer captures.
5. Initiate a handset to handset regular call or Push-to-talk call.
6. Continue the voice conversation for 1 to 2 minutes.
7. End the call that you established in
8. End debug; copy and paste the following commands on the CLI:
9. Stop the wired and wireless captures.
10. Zip the captures and send them to Avaya.
Scan for interference. MetaGeek Wi-Spy 2.4GHz Spectrum Analyzer is one low-cost option.
For more information, go to http://www.metageek.net.
Capture assert error messages with the Configuration
Cradle
One of the key features of the Configuration Cradle is the ability to extract assert error data
when the handset (WLAN Handset 2210/2211/2212) encounters an exception condition and
cannot recover from it gracefully. This dump contains information with which the design team
can quickly isolate and fix the problem.
The Assert Error message appears on the LCD display after the handset detects a system
error from which it cannot recover. The assert error data is stored in flash memory until you
power cycle the handset. You can use the Configuration Cradle to retrieve this information as
an .asrt file, which you can then send to Avaya technical support for further debugging.
Use the steps in
error data.
Avaya WLAN IP Telephony Installation and Commissioning
debug airwave-director all enable
Let this command run for 5 to 7 minutes.
debug disable-all
are testing) in the CLI:
debug dot11 mobile enable debug dot11 state enable debug
mobility directory enable debug mobility handoff enable debug
pem state enable debug pem events enable show debug
debug disable-all show debug
Recording an assert error message

Capture assert error messages with the Configuration Cradle

5 on page 251.
on page 252 to record and retrieve assert
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