Chapter 10: Troubleshooting; Troubleshooting The Wlan Ip Telephony Manager 2245; Error Status Screen - Avaya Communication Server 1000 Installation And Commissioning Manual

Chapter 10: Troubleshooting

This chapter contains information about the following topics:
•

Troubleshooting the WLAN IP Telephony Manager 2245

• Troubleshooting the WLAN Application Gateway 2246
• Troubleshooting the handset
• Dropped calls on page 166
• Troubleshooting coverage issues
• Before calling Avaya Technical Support
Troubleshooting the WLAN IP Telephony Manager 2245
Use the System Status Menu screen to obtain information about system alarms and network
status.
For information about how to connect to the WLAN IP Telephony Manager 2245 and access
the System Status Menu screen from the NetLink SVP-II System screen, see
Telephony Manager 2245 configuration
Options on the System Status Menu screen provide a window into the real-time operation of
the system components. Use this data to evaluate system function and to troubleshoot areas
that can be experiencing problems.
On the System Status Menu screen, select from the following options:
• Error Status—displays alarm and error message information.
• Network Status—displays information about the Ethernet network to which the WLAN
IP Telephony Manager 2245 is connected.
• Software Versions—lists the software versions for the WLAN IP Telephony Manager
2245.

Error Status screen

The Error Status screen displays any alarms that indicate some system malfunction. Some of
these alarms are easily remedied. Others require a call to Avaya Technical Support.
From the System Status Menu screen, select Error Status. The Error Status screen displays
active alarms on the WLAN IP Telephony Manager 2245.
Avaya WLAN IP Telephony Installation and Commissioning
on page 164
on page 185
on page 186
on page 129.
on page 161
on page 164
Table 43: WLAN IP Telephony
WLAN IP
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