Troubleshooting WLAN IP Telephony installations
Important:
Do not replace the battery pack before you perform the steps in
message
Recording an assert error message
1. Write down the error message that appears on the LCD display.
2. While the Config program is running, remove the battery pack and place the handset
3. Open the File menu and select Get Assert Information.
4. Browse to the location to which you want to save the .asrt file.
5. Click Get Assert Data.
6. Call Avaya Technical Support and make arrangements to e-mail the file and error
Network speech levels
Figure 36: Network speech levels
sets—end-to-end performance.
252
Avaya WLAN IP Telephony Installation and Commissioning
on page 252.
in the Configuration Cradle.
The handset uploads the .asrt file to the location that you specified in
252.
message from the display.
on page 253 shows the network speech levels for digital
Recording an assert error
4
on page
November 2010