Questions; Data Checklist - Avaya Communication Server 1000 Installation And Commissioning Manual

Questions

Ask the following questions to help isolate the source of a problem:
• Is the issue present with handsets that are associated to the same AP—yes or no?
• Is the issue present with handsets that are associated to different APs, which are
associated to same controller—yes or no?
• Is the issue present with handsets that are associated to different APs, which are
associated to two different controllers in the same mobility group—yes or no?

Data checklist

Gather the following data from the site for analysis:
• wired ip sniffer trace on the mirrored port for the WLAN IP Telephony Manager 2245
• wireless ip sniffer trace at the AP to which the test handset is associated
• syslog capture
For more information, see
• logs of the event from the Signaling Server
• isetShow output from the Signaling Server or from the Voice Gateway Media Card
(VGMC) running as Leader
• screenshots of each screen in the WLAN IP Telephony Manager 2245
• screenshots of the DHCP server scope with the fields fully expanded (no truncation of
data in the view)
Figure 35: DHCP scope
Notes:
Avaya WLAN IP Telephony Installation and Commissioning
Syslog capture configuration
Data capture
on page 249.
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