Troubleshooting WLAN IP Telephony installations
Terminal proxy server
Ensure that the system meets the following requirements:
• Avaya Communication Server 1000 Release 3.0: include the patches identified in the
current product bulletin 2210, 2211: hardware version 97.070 2245: load 174.027
• Communication Server 1000 Release 4.0: include the patches identified in the current
product bulletin 2210, 2211, 2212: hardware version 97.070 2245: load 174.027
• Communication Server 1000 Release 4.5: include the patches identified in the current
product bulletin 2210, 2211, 2212: hardware version 97.070 2245: load 174.027
• BCM 3.6: requires cumulative patch #3 2210, 2211: hardware version 97.070
• BCM 3.7 2210, 2211: hardware version 97.070
• BCM 4.0 2210, 2211, 2212: hardware version 97.070
• Avaya Communication Server 2100 (Avaya CS 2100): requires software version
CICMXPM SE09 Handset hardware version - 97.070
Handsets
For the WLAN Handsets 2210/2211/2212, configure the license code to 010 to download the
UNIStim hardware.
For the Avaya 6120/6140 WLAN Handsets, configure the Telephony Protocol to 032.
For hardware and documentation, go to http://www.avaya.com.
WLAN IP Telephony Manager 2245
If you have multiple WLAN IP Telephony Manager 2245 units, you must split the alias IP
address range to allocate a range to each 2245. Failure to do so causes nonfunctioning
handsets because one or more 2245 units cannot allocate alias IP addresses. Without alias
IP addresses, the handsets are unable to register with the terminal proxy server (TPS).
Quality of Service
The Differentiated Services Code Point (DSCP) Tag is a Quality of Service (QoS) mechanism
for setting relative priorities. Packets are tagged with a DSCP field in the IP header for type of
service. Configure the value as a number from 0 to 255; the value can be different for each
traffic class listed on the screen. Administrative traffic can have the lowest priority because it
does not require voice quality.
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Avaya WLAN IP Telephony Installation and Commissioning
November 2010