Message Waiting For Ucd Queue; Ucd Queue Size - Siemens HiPath 1100 Programming Manual

Programming an extension
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Message waiting for UCD queue

This feature enables assigning a message or Music On
Hold for a UCD group extension when all extensions in
the group are busy.
Required: Programming mode must be activated (*95
31994).
w
Enter the programming code.
w
p
Enter the UCD group number (e.g., 790).
w
p
Enter the number for the extension connected to the
answering machine/messaging equipment (e.g., 15/
105).
or
w
q
Activates to send music from an external music source
to the UCD queue (default).
w
r
Press this key.
Initial status for programming mode.

UCD queue size

When all UCD group agents are busy or unavailable,
calls to a UCD group are placed on a waiting queue.
Calls are distributed among group members according
to priority and waiting time on the queue.
Messages or music can be played for callers that are
waiting.
This setting specifies the size of the UCD queue for
each UCD group. The default setting for UCD groups is
99 queue positions.
Required: Programming mode must be activated (*95
31994).
w
Enter the programming code.
w
p
Enter the UCD subscriber group number (e.g., 790).
w
Set the size of the UCD queue for a specific UCD group
(00 to 99 positions).
w
p
Enter the next UCD subscriber group number.
or
w
r
Press this key.
Initial status for programming mode.