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NEC Express5800 series User Manual

NEC Express5800 series User Manual

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NEC Express5800/120Ba-4
User's Guide
NEC Express5800/BladeServer Series
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  • Page 1 NEC Express5800/BladeServer Series ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■...
  • Page 3 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
  • Page 4 Keep this User's Guide at hand for quick reference anytime it is necessary. SAFETY INDICATIONS Follow the instructions in this User's Guide to ensure your safety when using the server. The server contains potentially dangerous components, and ignoring warnings may cause hazards to happen.
  • Page 5 Symbols used in this User's Guide and warning labels are listed below. Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause personal injury. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause personal injury by the moving fan blades.
  • Page 6 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
  • Page 7 User's Guide, contact the sales agent where you purchased this product. (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damages arising from the use of this User's Guide regardless of Item (4).

  • Page 9: Preface

    PREFACE Congratulations on the purchase of your NEC Express5800/BladeServer. The high density and power-efficient design of NEC Express5800/BladeServer result in savings for the user both in power consumption and datacenter real estate costs. Read this User's Guide thoroughly to fully understand handling of the server and appreciate its...

  • Page 10: About This User's Guide

    Chapter 6 Installing and Using Utilities describes how to install the utilities for the server. It also includes a description on using the attached "NEC EXPRESSBUILDER" CD-ROM. Chapter 7 Maintenance provides you with all the information necessary to maintain successful operation of the server.

  • Page 11: In The Package

    Text Conventions The following conventions are used throughout this User's Guide. For safety symbols, see "SAFETY INDICATIONS" provided earlier. Items that are mandatory or require attention when using the server IMPORTANT: Helpful and convenient piece of information NOTE: IN THE PACKAGE The carton contains various accessories, as well as the server itself.

  • Page 12: Table Of Contents

    CONTENTS PREFACE ............................i About This User's Guide ........................ii In the Package..........................iii Chapter 1 ........................... 1-1 Notes on Using Your Server .................... 1-1 Warning Labels ..........................1-1 Safety Notes..........................1-2 For Proper Operation ........................1-5 Transfer to Third Party......................... 1-7 Disposal and Consumables ......................
  • Page 13 Share of Client Module in Terminal Service ................5-16 Terminal Service Client......................5-18 Chapter 6 ........................... 6-1 Installing and Using Utilities ................... 6-1 NEC EXPRESSBUILDER......................6-2 NEC EXPRESSBUILDER for DOS-Based with Local Console..........6-4 DOS-based NEC EXPRESSBUILDER with Remote Console..........6-7 Starting .............................6-8 Windows-Based NEC EXPRESSBUILDER (Master Control Menu) ........6-10...
  • Page 14 Error Messages after Power-on ....................8-4 POST Error Messages ......................8-5 Solving Problems ......................... 8-9 CPU Blade..........................8-9 Problems with NEC EXPRESSBUILDER................8-15 Problems with Master Control Menu ..................8-15 Problem with Disk Array Configuration................8-16 Collecting Event Log ......................... 8-17 Collecting Configuration Information..................
  • Page 15 Installation/Removal Procedure....................9-5 Processor (CPU)........................9-5 DIMM ............................9-14 Expansion Slot Card.......................9-18 Hard Disk Drive ........................9-25 Appendix ...........................A-1 Specifications ........................A-1...
  • Page 16 viii (This page is intentionally left blank.)

  • Page 17: Chapter 1

    Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of the server. WARNING LABELS The warning label is attached to components with possible danger or their vicinity in the server to inform the user that a hazardous situation may arise when operating the server. (Do not intentionally remove or damage any of the labels.) If you find any labels totally/partially removed or illegible due to damage, contact your sales representative.

  • Page 18: Safety Notes

    NEC assumes no liability for any accident resulting in personal injury, death, or property damage if the server has been used in the above conditions.
  • Page 19 Do not use any unauthorized interface cable. Use only interface cables provided by NEC and locate a proper device and connector before connecting a cable. Using an authorized cable or connecting a cable to an improper destination may cause a short circuit, resulting in a fire.
  • Page 20 1-4 Notes on Using Your Server CAUTION Do not touch the fan blades when they are moving. Keep your hand or hair away from the cooling fans on the front and rear of the Blade Assembly Unit. Failure to follow this warning may get your hand or hair caught in the fan, resulting in injury.

  • Page 21: For Proper Operation

    Notes on Using Your Server 1-5 FOR PROPER OPERATION Observe the following notes for successful operation of the server. Use of the server ignoring the notes will cause malfunctions or failures of the server. CPU blade – N8400-020F/021F/022F CPU blade assembly can be installed only in the Blade Assembly Unit N8405-013F or N8405-005AF.
  • Page 22 – We recommended you use options provided by NEC. Some memory devices and hard disk drives of other vendors can be compatible with the server, however, if a third-party option causes damage or defect within the server, you will be charged for...

  • Page 23: Transfer To Third Party

    Notes on Using Your Server 1-7 TRANSFER TO THIRD PARTY The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: Server Make sure to provide this manual along with the server to a third party. IMPORTANT: About data on the hard disk Be sure to take appropriate measures not to leak important data (e.g.,...

  • Page 24: Disposal And Consumables

    The server contains some components that are only good for a limited period of time and require replacement. For stable operation of the server, NEC recommends you replace these components on a regular basis. Consult with your service representative for replacement or more information on the products’...

  • Page 25: User Support

    Notes on Using Your Server 1-9 USER SUPPORT Before asking for Repair, do the following when the server appears to fail: Check if the power cord and the cables to other devices are properly connected. See Chapter 8 to find if your problem fits one of the descriptions. If it does, take the recommended measure for it.
  • Page 26 1-10 Notes on Using Your Server Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer:...

  • Page 27: Chapter 2

    Chapter 2 General Description This chapter provides information that you should be familiar with before using the server. It includes names and functions of the components and features of the server.

  • Page 28: Overview

    2-2 General Description OVERVIEW BladeServer is a modular and multiprocessing system that includes processor, memory, network connections, optional add-in card slot, and associated electronics, all on a single mother board called a CPU blade. The CPU blade, hard disk drive, and other CPU blades are typically installed into a rack-mountable enclosure that houses multiple CPU blades that share common resources such as cabling, power supplies, and cooling fans.

  • Page 29: Standard Features

    Power On Self-Test (POST) Memory dump feature using the DUMP Test and Diagnosis (T&D) switch Easy and Fine Setup ROM-DOS system disks (system management tools) NEC EXPRESSBUILDER (system management tools) SETUP (BIOS setup utility) SCSISelect (Standard SCSI and RAID configuration utility)

  • Page 30: Part Names And Controls

    2-4 General Description PART NAMES AND CONTROLS This section describes the names and features of the sections in the device. CPU Blade This section describes the names, installation positions, and features of the sections on the CPU blade. Onboard Components Processor #2 (CPU #2) socket CPU dummy plate A dummy plate that protects the CPU socket.
  • Page 31 General Description 2-5 The connector is used to connect with the midplane in the optional Blade Assembly Unit.
  • Page 32 2-6 General Description Front Panel POWER switch The switch is intended to turn on or off the power of the CPU blade itself. Pressing the switch for 4 seconds or longer causes the power supply to be turned off forcibly. Pressing the switch in the power saving mode (with the POWER/SLEEP lamp blinking) returns the power supply to the normal state.
  • Page 33 General Description 2-7 ID lamp (blue) The lamp is intended to identify the CPU blade in the system. The lamp is lit by a switch or software command. When the recognize command is received from software, the lamp blinks. If you press the ID switch, the lamp lights.

  • Page 34: Hard Disk Drive

    2-8 General Description Hard Disk Drive The hard disk drive is an optional device. An operating system may be installed in the hard disk drive. Handle it carefully. Hard disk drive BP connector The connector is connected to the SCSI backplane in the optional Blade Assembly Unit. Drive carrier Disk access lamp (green/amber) Lights green when accessing a hard disk drive.

  • Page 35: Lamp Indications

    General Description 2-9 Lamp Indications This section describes the positions and display meanings of the lamps on the CPU blade and hard disk drive. CPU Blade The CPU blade includes five lamps. POWER/SLEEP lamp LAN1 Link/Access lamp STATUS lamp LAN2 Link/Access lamp ID lamp...

  • Page 36: Status Lamp

    If an error occurs, contact the maintenance service representative. NOTE: If the server has the NEC ESMPRO or Off-line Maintenance Utility installed, you can view the error log to identify the cause of a trouble. Indications of STATUS lamp, their meanings and actions against the indications...
  • Page 37 General Description 2-11 Status Color Meaning Action Amber A temperature error was detected. 1. Check the fan and heat sink. 2. Replace the CPU blade. A voltage error was detected. Replace the CPU blade. A power shortage error is detected. Refer to the User’s Guide of the Blade Assembly Unit (4U) to make sure that the number...
  • Page 38 2-12 General Description LAN (1 - 2) Link/Access Lamps The lamps indicate the states of the two LAN ports in the CPU blade. Each lamp lights green if the corresponding port is connected to the network. If a lamp does not light in spite of the link (connection) state, check the installation state of the CPU blade and the connection state of the cable connected to the network.
  • Page 39 General Description 2-13 Hard Disk Drive A single hard disk drive includes one lamp. DISK ACCESS lamp The lamp lights while the hard disk drive is being accessed (however, if the hard disk drive is operated in the array configuration using HostRAID, the lamp operates only in the OS boot status). The lamp lights amber if a hard disk drive cannot be interfaced with the CPU blade correctly due to a hardware fault in the CPU blade or another failure.

  • Page 40: Using Your Server

    2-14 General Description USING YOUR SERVER This section describes the basic operation of the blade server. Powering on the Blade Server There are three ways to turn on the power of the CPU blade. Turn on the power of the CPU blade in any of the three ways after turning on the powers of the display unit and peripherals connected to the CPU blade.
  • Page 41 General Description 2-15 Powering ON from the CPU Blade Press the POWER switch on the panel of the CPU blade (the POWER/SLEEP lamp on the CPU blade goes on green). IMPORTANT: Do not remove the front fan unit while the rear fan unit is removed.
  • Page 42 BIOS SETUP Utility. Operations after Power ON If the CPU blade is connected with a display unit, the [NEC] logo appears on the screen of the display unit after a while from the power-on. While the [NEC] logo appears, the CPU blade runs the self-diagnosis program (POST) to diagnose the CPU blade itself.

  • Page 43: Powering-Off Of Blade Server

    General Description 2-17 Powering-off of Blade Server Turn off the power as described in the following procedure. If a power cord of the Blade Assembly Unit is connected to the UPS, refer to the manual shipped with the UPS or the manual of the application controlling the UPS.

  • Page 44: Post

    With the factory setup of the server, the NEC logo appears on the display unit (if connected) while the POST is in progress. To display the POST check results, press Esc.

  • Page 45: Post Execution Flow

    General Description 2-19 POST Execution Flow The following describes the progress of POST in the chronological order. IMPORTANT: Do not make key entries or perform mouse operations while the POST is in progress. Some system configurations may display the message "Press Any Key"...
  • Page 46 2-20 General Description The POST then detects the internal SCSI controller and displays a message prompting you to launch the SCSI BIOS utility. (Ignore the message. The POST will automatically proceed a few seconds later.) Press <Ctrl> <A> for SCSISelect(TM) Utility! To launch the SCSI BIOS utility, press Ctrl and A.

  • Page 47: Device Identification

    General Description 2-21 Device Identification To identify among other devices the one that requires a maintenance operation, use the ID lamp. The ID lamp is located on the CPU blade mounted in the Blade Assembly Unit. The ID lamp on CPU blade can also be set to blink blue by proper software commands from the management PC on the network.
  • Page 48 2-22 General Description (This page is intentionally left blank.)

  • Page 49: Chapter 3

    Chapter 3 Setting Up Your Server This chapter describes how to set up the server appropriately for your system, on a step-by-step basis.

  • Page 50: Setup Flow

    Install an operating system to the server. See Chapter 5. Installing the utilities Install the utilities in the provided NEC EXPRESSBUILDER CD-ROM. See Chapter 6. Making backup copies of system information After all the system setup procedures are completed, make backup copies of system information.

  • Page 51: Anti-Static Measures

    Setting Up Your Server 3-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. To avoid failures caused by static electricity when installing or removing any optional devices: Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist.

  • Page 52: Selecting A Site

    3-4 Setting Up Your Server SELECTING A SITE To use the server, install it on a standard EIA 19-inch rack assembly. Refer to the documentation attached to the rack or contact your service representative for the installation of the server on the rack. WARNING Observe the following instructions to use the server safely.
  • Page 53 Setting Up Your Server 3-5 Do not install the rack in the following locations as it may cause malfunctions of the rack, Blade Assembly Unit, CPU blade, or both. Narrow space from which devices cannot be pulled out from the rack completely. Place that cannot bear the total weights of the rack and devices mounted on the rack.

  • Page 54: Unpacking The System

    3-6 Setting Up Your Server UNPACKING THE SYSTEM When you receive your system, inspect the shipping containers prior to unpacking. If the shipping boxes are damaged, note the damage, and if possible, photograph it for reference. After removing the contents of the containers, keep the cartons and the packing materials for future use. If the contents appear damaged when you unpack the boxes, file a damage claim with the carrier immediately.

  • Page 55: Installing The Blade Assembly Unit

    Setting Up Your Server 3-7 INSTALLING THE BLADE ASSEMBLY UNIT Refer to the manual that comes with the Blade Assembly Unit for installation instructions for Blade Assembly Unit into a standard 19-inch rack assembly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury.

  • Page 56: Installing The Cpu Blade

    3-8 Setting Up Your Server INSTALLING THE CPU BLADE To reduce the risk of personal injury from electric shock hazards, do not install the CPU blade and power supply by a customer. Refer to the qualified service engineer for maintenance, upgrades, and servicing the CPU blade and power supply.

  • Page 57: Installing The Hard Disk Drive

    Setting Up Your Server 3-9 INSTALLING THE HARD DISK DRIVE Install a hard disk drive according to the manual that comes with your Blade Assembly Unit. IMPORTANT: The hard disk drive is extremely sensitive to static electricity. Always be properly grounded when handling the hard disk drive. Do not touch the hard disk drive terminals or on-board parts with your bare hands and place the hard disk drive directly on the desk.

  • Page 58: Making Connections

    3-10 Setting Up Your Server MAKING CONNECTIONS Connect peripheral devices to the server. IMPORTANT: Contact the maintenance engineer in your service representative if you have any requests on the system configuration including the connection of the Blade Assembly Unit to the uninterruptible power supply system or auto power controller and the time schedule operation.

  • Page 59: Cpu Blade

    IMPORTANT: To connect a peripheral or interface cable provided by a vendor other than NEC (or third party) to the CPU blade, make sure that the device is compatible with the CPU blade. Some third party devices are not compatible with the CPU blade.

  • Page 60: Network

    Follow the connections shown in the figure below if the floppy disk drive, CD-ROM drive, keyboard, and mouse are connected simultaneously. The USB hub should have the self-power specification if it is used. Note that NEC cannot secure the connection depending on the type of the hub.

  • Page 61: Electric Power

    CPU blade in the DC power-off status cannot turn on the DC power. If NEC ESMPRO Agent is installed, the OS shutdown is automatically done at the occurrence of the power shortage error.
  • Page 62 3-14 Setting Up Your Server To connect the power cord of the Blade Assembly Unit to the uninterruptible power unit system (UPS), insert the cord to the service outlet on the rear face of the UPS. Refer to the manual shipped with the UPS for the position of the outlet on the UPS.

  • Page 63: Configuring The Raid Drive (Hostraid)

    Setting Up Your Server 3-15 CONFIGURING THE RAID DRIVE (HostRAID) The following explains the overview of HostRAID and the setup procedure. Overview of HostRAID HostRAID provides the RAID feature through the Adaptec Ultra320 SCSI interface installed as standard in the system. HostRAID consists of the driver that controls disk arrays and "Adaptec Storage Manager Browser Edition"...

  • Page 64: Notes

    NOTE: You may view or print the SCSISelect Utility User's Manual and HostRAID Adaptec Storage Manager Browser Edition User's Guide from the NEC EXPRESSBUILDER CD-ROM. In addition to driver installation, ASMBE installation is mandatory for using HostRAID functions. For the installation of ASMBE, refer to the "HostRAID Adaptec Storage Manager Browser Edition User's Guide".

  • Page 65: Hostraid Setup Flow

    Install Standby/Hibernation Lock driver. See appendix of ASMBE User's Guide. * ASMBE User's Guide: HostRAID Adaptec Storage Manager Browser Edition User's Guide. You may view or print the HostRAID Adaptec Storage Manager Browser Edition User's Guide from the NEC EXPRESSBUILDER CD-ROM.

  • Page 66: Installing The Operating System

    3-18 Setting Up Your Server INSTALLING THE OPERATING SYSTEM See Chapter 5 for more information on the installation of the Microsoft Windows Server 2003 or Microsoft Windows 2000 operating system. To install operating systems other than the ones listed above, contact your service representative. IMPORTANT: Before installing the operating system, adjust the system date and time by using the BIOS setup utility "SETUP".

  • Page 67: Chapter 4

    Chapter 4 Configuring Your Server This chapter describes Basic Input Output System (BIOS) configuration. When you install the server for the first time or install/remove optional devices, thoroughly read this chapter for better understanding and correct setups. SYSTEM BIOS ~ SETUP ~ The SETUP utility is provided to make basic hardware configuration for the server.

  • Page 68: Starting Setup Utility

    4-2 Configuring Your Server Starting SETUP Utility Powering on the server starts POST (Power On Self-Test) and displays its check results. If the NEC logo is displayed, press Esc. After a few seconds, the following message appears at bottom left on the screen.

  • Page 69: Description On On-Screen Items And Key Usage

    Configuring Your Server 4-3 Description on On-Screen Items and Key Usage Use the following keyboard keys to work with the SETUP utility. (Key functions are also listed at the bottom of the screen.) Indicates the current menu. Indicates there are submenus.

  • Page 70: Configuration Examples

    Select [Boot] and specify the boot order. To display POST check results Select [Advanced] - [Boot-time Diagnostic Screen] - [Enabled]. You can also press Esc while the NEC logo is on the screen to display POST check results. To use remote wake-up feature Via Modem: [Advanced] →...
  • Page 71 Configuring Your Server 4-5 Memory To pause the POST if the memory error is detected Select [Advanced] - [Memory/Processor Error] - [Halt]. To check the installed memory (DIMM board) status Select [Advanced] - [Memory Configuration] - [DIMM Group #1 - #2 Status] and check the status indications.
  • Page 72 4-6 Configuring Your Server Security To set passwords on the BIOS level Select [Security] - [Set Supervisor Password] and enter a password. Set Supervisor password first, then User password. To enable/disable the POWER switch (a supervisor password must be set first) Select [Security] - [Power Switch Inhibit] - [Unmasked].

  • Page 73: Menu And Parameter Descriptions

    Configuring Your Server 4-7 Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu. Main Start the SETUP utility to display the Main menu.
  • Page 74 4-8 Configuring Your Server Processor Settings If you select "Processor Settings" on the Main menu, the screen shown below appears.
  • Page 75 Configuring Your Server 4-9 See the table below for the items. Option Parameter Description Your Setting Processor Retest [No] Clears the error information on the CPU. Processor POST – Indicates the frequency of the CPU. Speed setting A numeral indicates the ID of Processor 1 CPUID Numeral processor 1.
  • Page 76 Specify whether to display the Power On Diagnostic Screen Self-Test (POST) screen at start-up. Enabled If this item is set to "Disabled," the "NEC" logo appears during POST. (Pressing Esc in the status causes the screen display to be switched to the POST execution screen.
  • Page 77 Configuring Your Server 4-11 Memory Configuration Select "Memory Configuration" on the Advanced menu to display the following screen. See the table below for the items. Option Parameter Description Your Setting DIMM Group #1 - Normal Indicates the current memory status. #2 Status Disabled "Normal"...
  • Page 78 4-12 Configuring Your Server PCI Configuration The following screen appears if you select "PCI Configuration" on the Advanced menu. Selecting an item on the screen allows the proper submenu to appear. Option Parameter Description Your Setting PCI Slot 1 Option [Enabled] Displays the submenu used to enable or disable the BIOS installed in the...
  • Page 79 Configuring Your Server 4-13 Option Parameter Description Your Setting LAN #1 - 2 Option [Enabled] Indicates whether the BIOS expansion ROM Scan of the on-board LAN controller is Disabled enabled or disabled. ]: Factory-set...
  • Page 80 4-14 Configuring Your Server Peripheral Configuration Select "Peripheral Configuration" on the Advanced menu to display the following screen. Available options in the Peripheral Configuration menu are listed below. IMPORTANT: Make sure to avoid any conflict in the interrupt requests or the base I/O addresses. If an assigned value is already used by another resource, it appears in yellow.
  • Page 81 Configuring Your Server 4-15 Advanced Chipset Control The following screen appears if you select "Advanced Chipset Control" on the Advanced menu. If and pressing Enter allows the appropriate submenu Selecting a menu item preceded by symbol " " to appear. See the table below for the items.
  • Page 82 4-16 Configuring Your Server Security Move the cursor onto "Security" to display the Security menu. Select "Set Supervisor Password" or "Set User Password" and press Enter to display the following pop-up screen. The screen below shows when "Set Supervisor Password" is selected. Set a password on this pop-up screen.
  • Page 83 Configuring Your Server 4-17 IMPORTANT: User password setup is not available before a Supervisor password is setup. Do not set any password before installing the OS. If you have forgotten your password, ask your service representative. Available options in the Security menu are listed below. Option Parameter Description...
  • Page 84 4-18 Configuring Your Server becomes unavailable after OS boot-up. (Forced shut down also becomes unavailable. Forced shut down is a feature that allows to shut down by pressing the POWER switch for at least four seconds.) Note: a supervisor password must be set first.
  • Page 85 Configuring Your Server 4-19 Server The Server menu appears if you move the cursor to "Server." The items which can be set on the Server menu and their functions are described below. For the setting, first select "System Management" or "Console Redirection" and press Enter to display the proper submenu.
  • Page 86 10 minutes disabled and the timer value on 15 minutes booting. 20 minutes To use this function, install NEC 25 minutes ESMPRO Agent. Do not use this 30 minutes function if the system is booted 35 minutes...
  • Page 87 Configuring Your Server 4-21 System Management The following screen appears if you select "System Management" on the Server menu and press Enter. See the table below for the items. Option Parameter Description Your Setting BIOS Revision – Indicates the version of BIOS. (View only) Board Part # –...
  • Page 88 4-22 Configuring Your Server Console Redirection The following screen appears if you select "Console Redirection" on the Server menu and press Enter. See the table below for the items. Option Parameter Description Your Setting BIOS Redirection [Disabled] Specify the address/interrupt of the Port serial port to which a hardware Serial Port B...
  • Page 89 Configuring Your Server 4-23 Event Log Configuration The following screen appears if you select "Event Log Configuration" on the Server menu and press Enter. See the table below for the items. Option Parameter Description Your Setting Clear All Event – Press Enter and select "Yes"...
  • Page 90 ↑ or ↓ key and change the priority with the + or - key. IMPORTANT: The boot device priority is factory-set in the following order. To boot NEC EXPRESSBUILDER, set the priority of the devices as shown below. CD-ROM Drive...
  • Page 91 Configuring Your Server 4-25 Exit Move the cursor onto "Exit" to display the Exit menu. The following describes each option on the Exit menu: Exit Saving Changes Select this item to terminate SETUP after saving the newly selected information in CMOS (non-volatile memory).
  • Page 92 4-26 Configuring Your Server Load Setup Defaults Select this item to return all the values of SETUP to the default values Select "Yes" to return the values to the default values. Select "No" to return to the Exit menu screen. IMPORTANT: The values of SETUP at the shipment may be different from their default values depending on the model of the server.

  • Page 93: Disk Array Bios - Scsiselect/Hostraid

    Configuring Your Server 4-27 DISK ARRAY BIOS - SCSISelect/HostRAID - The HostRAID feature is intended to control the disk array in the SCSI controller installed in a CPU blade. Using the SCSISelect utility, you can provide the Host RAID with several settings. The SCSISelect utility is a BIOS setup utility stored in a chip on the CPU blade.

  • Page 94: Starting Scsiselect

    4-28 Configuring Your Server Starting SCSISelect To start SCSISelect, follow the procedure below: If the following message appears at the boot or reboot of the system, press Ctrl and A simultaneously: Press <Ctrl> <A> for SCSISelect(TM) Utility! Select the proper channel on the following Device menu appearing next and press Enter. <When the Options menu does not include [Configure/View HostRAID Settings]>...
  • Page 95 Configuring Your Server 4-29 Select [HostRAID] and press Enter. Select [Enabled] and press Enter. The display returns to the previous screen.
  • Page 96 4-30 Configuring Your Server Press Esc to display the screen asking whether the settings should be saved, select [Yes], and press Enter. Press Esc to return to the Options menu. Select [Configure/View HostRAID] and press Enter. The main menu appears once the device scan is completed. The Main menu includes the following information: –...

  • Page 97: Displaying Array

    Configuring Your Server 4-31 Displaying Array To display an array, select the array and press Enter. The window of the detailed information on hard disk drives appears. You can check the condition of each hard disk drive on this window as follows: Optimal: No malfunction Building: The drive is the target one being subject to the rebuild operation.

  • Page 98: Creating Array

    4-32 Configuring Your Server Creating Array To create an array, first confirm that array disks are installed and connected in the system properly and follow the procedure below: Start SCSISelect. Press C on the Main menu. IMPORTANT: To create an array, two hard disk drives of the same part number are required.
  • Page 99 Configuring Your Server 4-33 The assignment messages in different RAID types are as follows: – RAID-0: Two drives min. and four drives max. – RAID-1: Two drives min. or two drives max. and one spare drive IMPORTANT: Up to two hard disk drives can be connected per CPU blade. Spare drives cannot be set.
  • Page 100 4-34 Configuring Your Server Creating RAID 0 array To create a RAID 0 array, follow the procedure below: Select RAID-0 on the Select RAID Type window and press Enter. Select the hard disk drive to be used and press Enter. Select the stripe size you desire and press Enter.
  • Page 101 Configuring Your Server 4-35 Check the information appearing on the screen, select [Yes] and press Enter. If a message "Create Array? " appears, select [Yes] and press Enter to create the RAID 0 array. After the array is created, the display automatically returns to the Main menu. IMPORTANT: In the RAID 0 array configuration, the hard disk drive access lamps can operate only after OS is booted.
  • Page 102 4-36 Configuring Your Server Creating RAID 1 Array A RAID 1 array can be created in two different ways; either creating a new RAID 1 array or converting a single existing drive into a RAID 1 array. To create a RAID 1 array , follow the procedure below: Select RAID-1 on the Select RAID Type window.
  • Page 103 Configuring Your Server 4-37 Enter the name of the RAID drive (use alphanumeric characters, and up to 15 characters) and press Enter. Check the information appearing on the screen, select [Yes] and press Enter. If a message "Create Array? " appears, select [Yes] and press Enter to create the RAID array.
  • Page 104 4-38 Configuring Your Server Select [High] for the Driver Background Task Priority and press Enter. A progress bar indicates the completion rate of the creation process by percent. Always complete this job. IMPORTANT: Rebuild the created RAID 1 array only after the OS is booted. Run auto rebuilding of hard disk drives by hot swapping only after the OS is booted.
  • Page 105 Configuring Your Server 4-39 Notes on the Handling of Hard Disk Drives of RAID 1 Configuration If hard disk drives configured to RAID 1 by using HostRAID are used by a CPU blade with the HostRAID set to [disable], the data stored in the hard disk drives will be damaged. Take sufficient note when hard disk drives configured to RAID 1 by HostRAID are connected to another CPU blade.

  • Page 106: Deleting Array

    4-40 Configuring Your Server Deleting Array To delete an array, follow the procedure below: On the Main menu, select the array to be deleted with the cursor and press Enter. Press D. The following message appears: Delete Array? Go to step 4 for RAID 0. Select one of the following options and go to step 4 for RAID 1: –...

  • Page 107: Setting Bootable Array System

    Configuring Your Server 4-41 Setting Bootable Array System To create a bootable array, follow the procedure below: Select the desired array in the Main menu, press Enter, and press [Bootable]. Select [Mark Bootable] and press Enter. IMPORTANT: Be sure to create a bootable array to start the system from the created array.

  • Page 108: Add-In Card's Bios

    4-42 Configuring Your Server ADD-IN CARD'S BIOS Refer to the documentation coming with the optional add-in card for details.

  • Page 109: Configuring Mother Board Jumpers

    Configuring Your Server 4-43 CONFIGURING MOTHER BOARD JUMPERS With the pre-installed SETUP utility, you can set desired passwords to protect the data stored in the server against access from unauthorized users. When you forget the passwords, however, you may want clear them. The following describes how to clear these passwords. You can also use the following procedure to clear the CMOS data in the server.
  • Page 110 4-44 Configuring Your Server The following describes the clearing procedure. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-2 to 1-6 for details. Do not disassemble, repair, or alter the server.

  • Page 111: Chapter 5

    Chapter 5 Installing the Operating System SETUP AND RE-SETUP OF CPU BLADE ON THE DISKLESS MODEL There are 2 ways to setup and re-setup on diskless model hardware. 1. Setup using DeploymentManager 2. Setup not using DeploymentManager (This means local install.) Setup using DeploymentManager Re-setup refers to the document "DeploymentManager User's Guide (Basic Operation)"...

  • Page 112: Local Installation

    System update If the system configuration is modified, always provide the system update by using CD-ROM "NEC EXPRESSBUILDER" shipped with the system. See Chapter 6 for details. Re-installation to dynamic disk In the re-installation to the hard disk drive upgraded to a dynamic disk, one or more partitions other than the partition in which the OS is to be installed may exist and you may desire to leave the partitions.
  • Page 113 Installing the Operating System 5-3 Size of partition to be created If the system is Windows Server 2003: The minimum size for the partition on which the system is to be installed can be calculated with the following formula. 2900MB + Paging File Size + Dump File Size 2900MB = Size necessary to install the system Paging File Size (Recommended) = Installed Memory Size * 1.5...
  • Page 114 5-4 Installing the Operating System If the system is Windows 2000: The minimum size for the partition on which the system is to be installed can be calculated with the following formula. 1000MB + paging file size + dump file size 1000MB = Size necessary to install the system Paging file size (recommended) = installed memory size * 1.5...
  • Page 115 CD-ROM drive <When you use the CD-ROM drive of N8460-001> N8460-001 Driver FD Floppy disk drive NEC EXPRESSBUILDER (CD-ROM) For Windows Server 2003 – Microsoft Windows Server 2003 Standard Edition (CD-ROM) For Windows 2000 – Microsoft Windows 2000 Server (CD-ROM) or backup CD-ROM –...
  • Page 116 5-6 Installing the Operating System Installation of Windows Server 2003 Install Windows Server 2003 in the following procedure. Insert the Windows Server 2003 CD-ROM into the USB CD-ROM disk drive connected to the CPU blade. Turn on the power to start the CPU blade. Press F6 while the message "Setup is inspecting your computer's hardware configuration..."...
  • Page 117 Currently, Setup will load support for the following mass storage devices. Select [Other] and press Enter. Insert Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive and press Enter. Please insert the disk labeled...
  • Page 118 5-8 Installing the Operating System Upgrade installation of Windows Server 2003 from Windows 2000 The procedure in order to upgrade your Windows 2000 is described below. Before starting the upgrade, read the following cautions carefully. The minimum required partition size for the upgraded installation of Windows Server 2003 is the "partition size of Windows 2000 installed in the system"...
  • Page 119 Installing the Operating System 5-9 NOTE: If the "Windows Server 2003 CD-ROM" or the back-up CD-ROM remains to be inserted in the CD-ROM drive, it does not affect the process. If the external CD-ROM drive (N8460-001) is connected to the hard disk drive where the CPU Blade starts, press F6 key while the message "Setup is inspecting your computer's hardware configuration..."...
  • Page 120 5-10 Installing the Operating System Insert Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive and press Enter. A list of SCSI device drivers is displayed. Select the [Adaptec HostRAID U320 Driver Ver 1.02 For Windows 2000/XP/2003] and press Enter.
  • Page 121 Drive A: * Press ENTER when ready. Insert Windows 2000 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive and press Enter. Setup could not determine the type of one or more mass storage devices installed in your system, or you have chosen to manually specify an adapter.
  • Page 122 5-12 Installing the Operating System If the optional board is installed, select the proper SCSI Adapter and press Enter. – Adaptec HostRAID U320 Driver Ver 1.02 For Windows 2000/XP/2003 (When onboard Adaptec HostRAID controller is used.) Then continue the proper jobs depending on the messages. Refer to the "First Step Guide" for details of the installation.
  • Page 123 Currently, Setup will load support for the following mass storage devices. Select [Other] and press Enter. Insert Windows 2000 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive and press Enter. Please insert the disk labeled...

  • Page 124: Terminal Service

    5-14 Installing the Operating System TERMINAL SERVICE This section describes the installation and connection of terminal service (server/client). Installation of Terminal Service in CPU Blade Installation for Windows Server 2003 Insert the Windows Server 2003 CD-ROM into the CD-ROM drive. <If the proper dialog box automatically appears once the CD-ROM is inserted>...
  • Page 125 Installing the Operating System 5-15 Installation for Windows 2000 Insert the Windows 2000 CD-ROM into the CD-ROM drive. <If the proper dialog box automatically appears once the CD-ROM is inserted> Click on [Install add component]. <If the dialog box does not appear once the CD-ROM is inserted > (1) Click on [Start], highlight [Settings], and click on [Control Panel].

  • Page 126: Share Of Client Module In Terminal Service

    5-16 Installing the Operating System Share of Client Module in Terminal Service Windows Server 2003 To connect to the terminal service run by the server, the terminal service client must be used. The client can be used from the following folder on the server in which the terminal service is installed. %SystemRoot%\System32\Clients\Tsclient\Win32 To enable the client to be easily installed in any computer, the share is created as described in the following procedure.
  • Page 127 Installing the Operating System 5-17 Windows 2000 To connect to the terminal service run by the server, the terminal service client must be used. The client can be used from the following folder on the server in which the terminal service is installed. %SystemRoot%\System32\Clients\Tsclient\Net\Win32 To enable the client to be simply installed in any computer, the share is created as described in the following procedure.

  • Page 128: Terminal Service Client

    5-18 Installing the Operating System Terminal Service Client The Terminal Service Client can be run on Microsoft Windows 95, Microsoft Windows 98, Microsoft Windows Millennium Edition (Me), Microsoft Windows XP, Microsoft Windows NT 3.5x/4.0, Microsoft Windows 2000, Windows Server 2003, and 32-bit Windows including several server versions.
  • Page 129 Installing the Operating System 5-19 Installation for Windows 2000 Install the terminal service client in the following procedure. Connect the terminal service client to "\\server-name\TSClient share" created above. IMPORTANT: With the terminal server client being a workgroup, the connection of the terminal server client to a network having more than one subnet may cause the DNS server to browse the computer names of different subnets for display.
  • Page 130 5-20 Installing the Operating System Creating a Connection to the Terminal Service Server (Windows 2000) The connections to the servers that require management must be created before the terminal service servers can be managed. The procedure below uses the client connection manager tool to create the icons of all terminal service servers to be managed.
  • Page 131 Installing the Operating System 5-21 Connecting to the Server Using Terminal Service For Windows Server 2003 Share the floppy disk drive and the CD-ROM drive of the client machine before connecting to the server. Click on [Start], point [All Programs] and then click on [Remote Desktop Connection]. The [Remote Desktop Connection] dialog box appears.
  • Page 132 5-22 Installing the Operating System Setting Up the Device Driver (Normally Installed in Server) For the installation and setup of each optional device driver, refer to the documentation shipped with the option. Network Driver Two network drivers for the standard equipment are automatically installed. However, the transfer rate and duplex mode of each network driver must be set.
  • Page 133 Installing the Operating System 5-23 Using Windows 2000 [If PROSet is not installed] Highlight [Settings] from the Start menu and click on [Network and Dial-up Connections]. The [Network and Dial-up Connections] dialog box appears. Right-click on the [Local Area Connection] icon and click on [Properties] from the popup menu.
  • Page 134 Click the Start menu, point to [Programs], [Accessories] and click [Windows Explorer]. Run "PROSET.EXE". Insert CD-ROM "NEC EXPRESSBUILDER" into the CD-ROM drive and double-click on the "PROSET.EXE" icon in the "<CD-ROM drive letter>:\WINNT\DOTNET\LAN\BC5\PROSet\WS03XP32" directory. The [Intel(R) PROSet - InstallShield Wizard] dialog starts.
  • Page 135 Using Windows 2000 Click the Start menu, point to [Program], [Accessory] and click [Explorer]. Run "PROSET.EXE". Insert CD-ROM "NEC EXPRESSBUILDER" into the CD-ROM drive and double-click on the "PROSET.EXE" icon in the "<CD-ROM drive letter>:\WINNT\W2K\LAN\BC5\PROSET\Win2K" directory. The [Intel(R) PROSet - InstallShield Wizard] dialog starts.
  • Page 136 Follow the message to continue the installation. If the dialog message "Digital Signature could not been found." appears, select [Yes] to continue. Remove the NEC EXPRESSBUILDER CD-ROM from the CD-ROM drive, follow the direction on the screen and restart the system. CD-ROM Driver For External CD-ROM N8460-001, the driver must be installed after the installation of Windows 2000 or Windows Server 2003.
  • Page 137 Installing the Operating System 5-27 Setting up the Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter. With this feature, when an adapter being used encounters any problem, the process on it is automatically transferred to the other adapter in the group.
  • Page 138 5-28 Installing the Operating System Using Windows Server 2003 The [Intel(R) PROSet for Wired Connections] dialog box appears. * If using a standard start menu Click the Start menu, point to [Control Panel] and click [Intel(R) PROSet Wired]. * If using a classic start menu 1.
  • Page 139 Installing the Operating System 5-29 Using Windows 2000 Double-click [Intel(R) PROSet Wired] on the [Control Panel] window. The [Intel(R) PROSet for Wired Connections] dialog box appears. Put the mouse cursor on [Intel(R) PRO/1000 MT Dual Port Network Connection] in the list and right-click.
  • Page 140 5-30 Installing the Operating System Re-installation of the Network Driver Using Windows Server 2003 The network driver will be installed automatically. Using Windows 2000 After installing the OS and deleting the network drivers, if you want to re-install the network drivers, follow the procedure below.
  • Page 141 Installing the Operating System 5-31 Settings for Solving Problems Setup the following utilities in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) - Windows Server 2003 - This section describes the procedures for collecting the memory dump (debug information) in the server.

  • Page 142: Specifications

    5-32 Installing the Operating System Specify "Complete memory dump" and modify [Dump file:] in the [Write debugging information] group box. e.g. Write the debug information in D drive write the file name "MEMORY.DMP". D:\MEMORY.DMP Click [Settings] on the [Performance] group box. The [Performance Options] window appears.
  • Page 143 Installing the Operating System 5-33 Memory Dump (Debug Information) - Windows 2000 - This section describes the procedures for collecting memory dump (debug information) in the server. IMPORTANT: Cautions for the Memory Dump The maintenance service staff is in charge of collecting memory dump.
  • Page 144 5-34 Installing the Operating System Click [Performance Options]. Click [Change] on the [Virtual Memory] dialog box. Modify [Initial Size] in the [Paging File Size for Selected Drive] box to the value larger than [Recommended] value, and click [Set]. IMPORTANT: Be sure to create the memory dump with the size described above on the OS partition.
  • Page 145 Installing the Operating System 5-35 Dr. Watson Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs the diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information. Click [Run] on the Start menu.
  • Page 146 5-36 Installing the Operating System Windows 2000 Dr. Watson Windows 2000 Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs the diagnostic information (log). Follow the procedure below and specify Dr. Watson to collect diagnostic information. Click [Run] on the Start menu.
  • Page 147 Installing the Operating System 5-37 Network Monitor Using Network Monitor helps you to investigate and manage with network trouble. To use the Network Monitor, you need to restart the system after the installation has been completed, so we recommend you install Network Monitor before any network trouble may occur. Point to [Settings] from the Start menu and click [Control Panel].
  • Page 148 5-38 Installing the Operating System Updating the System - Applying Service Pack - Update the system in the situation below: CPU is expanded (expanded to single processor to multi-processor). Modified system configuration. Recovered the system using recovery process. The system update brings the correction program provided by Microsoft to be applied to reinforce the system security.
  • Page 149 Log on to the system with an account with administrator authority to the TS client (such as administrator). Insert the CD-ROM "NEC EXPRESSBUILDER CD-ROM" into the CD-ROM drive of the TS client. If the Master Control menu appears on the TS client screen, exit the menu.
  • Page 150 Insert the CD-ROM "NEC EXPRESSBUILDER" into the CD-ROM drive on the CPU blade. Left-click on "Setup" in "Master Control Menu" and click on [Update NEC Express5800 System] from the menu. Continue the setup by following the on-screen instructions.

  • Page 151: Chapter 6

    Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
  • Page 152 6-2 Installing and Using Utilities NEC EXPRESSBUILDER NEC EXPRESSBUILDER is an automated software integration tool to help simplify the process of installing and configuring your server. Shipped with all NEC servers, the NEC EXPRESSBUILDER CD-ROM provides a flexible, guided installation process for system administrators to install Microsoft Windows Server 2003, Microsoft Windows 2000 or other operating systems (contact your service representative for the server certified operating systems).

  • Page 153: Installing And Using Utilities

    Installing and Using Utilities 6-3 DOS-based with remote console Used to set up the server from the management workstation by accessing the server over the network or via COM B (serial) port. NOTE: To run this program, no keyboard must be connected to the CPU blade.

  • Page 154: Nec Expressbuilder

    6-4 Installing and Using Utilities NEC EXPRESSBUILDER for DOS-Based with Local Console This subsection describes the procedures for using DOS-based NEC EXPRESSBUILDERwith local console. Starting NEC EXPRESSBUILDER The following procedure instructs you to start NEC EXPRESSBUILDER. IMPORTANT: Do not remove the NEC EXPRESSBUILDER CD-ROM while NEC EXPRESSBUILDER is running.
  • Page 155 Express Setup and allows the user to quickly create utility support disks, run the Off-line Maintenance Utility and system diagnostic utility, and update the various BIOS programs. NEC Express5800 NEC EXPRESSBUILDER Ver3. xxxx-x Copyright (C) NEC Corporation 2004 Tools Menu...
  • Page 156 BIOS/FW/etc. Update This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from the floppy disk, and the various BIOS and firmware programs are updated.

  • Page 157: Dos-Based Nec Expressbuilder With Remote Console

    This subsection describes the procedures for using DOS-based NEC EXPRESSBUILDERwith remote console. NEC EXPRESSBUILDER contains the remote console feature that allows the system administrator to set up the server from the management workstation (management PC) via the network or the server's COM B (serial) port.

  • Page 158: Starting

    Running NEC EXPRESSBUILDER from the management PC via LAN Running NEC EXPRESSBUILDER from the management PC via direct connection (COM B) Refer to "NEC DianaScope Online Document" for the procedure for starting DOS-based NEC EXPRESSBUILDER with Remote Console. IMPORTANT: Do not change the boot device order in the BOOT menu in BIOS SETUP.
  • Page 159 When you select [Tools] on the Main Menu, the following screen appears. The menu items available only in remote console operation among those described in section "DOS-based NEC EXPRESSBUILDER with Local Console" are displayed. See the previous subsection for detailed explanation of menu items.

  • Page 160: Windows-Based Nec Expressbuilder (Master Control Menu)

    Some documents are written in the PDF file format. Use Adobe Acrobat Reader to view or print these documents. Insert the NEC EXPRESSBUILDER CD-ROM into the CD-ROM drive. Master Control Menu appears on the screen automatically. If the Autorun function is deactivated in your system, run the \MC\1ST.EXE file in the CD-ROM directly.

  • Page 161: Adaptec Storage Manager - Browser Edition

    This is because ASMBE uses the browser (Internet Explorer 5.5 or later). Read the "Adaptec Storage Manager Browser Edition User's Guide" included in NEC EXPRESSBUILDER CD-ROM before you attempt to use ASMBE. If you install the ASMBE by using DeploymentManager, read the next page of this manual.

  • Page 162: Setting Up Asmbe By Deploymentmanager

    NOTE: Install DeploymentManager on the relevant system, and perform the initial setting up. Right-click on Master Control Menu of NEC EXPRESSBUILDER, and select "Adaptec Storage Manager - Browser Edition" on the pop-up menu. Select "Regist ASMBE module to DeploymentManager" and click [Next].

  • Page 163: Nec Esmpro

    Installing and Using Utilities 6-13 NEC ESMPRO NEC ESMPRO (referred to as ESMPRO hereafter) lets a system administrator manage remote servers across a network. ESMPRO monitors server hardware and software configurations, failures, and performance. With log data collected by ESMPRO, a system administrator can track long-term and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates.

  • Page 164: Deploymentmanager

    You can implement or manage a target machine, that is, you can perform a BIOS update or an OS clear installation from management server to target blade server connected to the network. Installation of DeploymentManager Install the DeploymentManager to manage the server by using the NEC EXPRESSBUILDER CD-ROM. Start Windows operating system.

  • Page 165: Feature Of Deploymentmanager

    Installing and Using Utilities 6-15 Feature of DeploymentManager Security of scenario running Administrator can set some passwords or use messages in order to prevent someone's miss-operation or careless operation such as run scenario and stop scenario. Administrator also choose some options 'None', 'Warning' or 'Password', and set those items as usage. For details regarding DeploymentManager function, refer to the manual attached to DeploymentManager.

  • Page 166: Nec Dianascope

    6-16 Installing and Using Utilities NEC DianaScope The NEC DianaScope is a software used for the remote management of the NEC Express5800 series. See the online documents for details on the functions and installation of the NEC DianaScope. NOTE: To manage this product using NEC DianaScope, a server license is needed.

  • Page 167: Chapter 7

    MAKING BACKUP COPIES NEC recommends you make backup copies of your valuable data stored in hard disk drives of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your service representative.

  • Page 168: System Diagnostics

    7-2 Maintenance SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the CPU blade. Use the System Diagnostics program in the NEC EXPRESSBUILDER provided with the CPU blade to diagnose the CPU blade. Test Items The following items are tested in system diagnostics.

  • Page 169: Starting And Ending The System Diagnostics

    See Chapter 6 "NEC EXPRESSBUILDER" for details. The display unit connected to the blade assembly unit displays "NEC EXPRESSBUILDER Top menu" when the CPU blade is started using the NEC EXPRESSBUILDER. The display unit of the management PC displays the "NEC EXPRESSBUILDER Main menu"...
  • Page 170 7-4 Maintenance Select [System Diagnostics]. The System Diagnostics starts and completes in approximately three minutes. When the diagnosis completes, the test window title shows "Test End". Diagnosis tool title Test windows title Test result Test window Guide line Diagnosis tool title: shows a name of this diagnosis and Version information. Test windows title: shows the diagnosis progress.
  • Page 171 Select <Reboot> in the Enduser Menu above. The CPU blade restarts, and NEC EXPRESSBUILDER boots the system. Exit the NEC EXPRESSBUILDER, and remove the CD-ROM from the CD-ROM drive. Power off the CPU blade. Reconnect all the LAN cables removed in Step 2.
  • Page 172 7-6 Maintenance (This page is intentionally left blank.)

  • Page 173: Chapter 8

    If your server does not operate as expected, read this chapter before contacting your service representative. NOTE: For provision against an unexpected failure, it is recommended to install the Off-line maintenance utility, NEC ESMPRO, to the server and client computers.

  • Page 174: System Viewers

    Monitor the fault occurrence with NEC ESMPRO during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the language PC. Check whether any alert is reported on Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.

  • Page 175: Lamps

    Troubleshooting 8-3 LAMPS The server includes lamps to indicate the server states by a variety of colors and display patterns on the front panel, hard disk drive, and power supply. Chapter 2 "Status Indicators" lists the lamp displays and their meanings and the actions taken at occurrences of failures.

  • Page 176: Error Messages

    8-4 Troubleshooting ERROR MESSAGES If an error occurs in the server, an error message appears on the display unit connected to the server. Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On Self-Test). When the POST detects any error, it displays an error message and its measure on the display unit.

  • Page 177: Post Error Messages

    Troubleshooting 8-5 POST Error Messages When the POST detects an error, it displays an error message on the display unit screen. The following table lists error messages and actions to take. IMPORTANT: Take a note on the messages displayed before consulting with your service representative.
  • Page 178 8-6 Troubleshooting On-screen error message Action 0B70 The error occurred during temperature sensor reading 0B71 System Temperature out of the range The fan may be faulty, or dusts are clogged in the fan. Contact your service representative for maintenance. 0B74 The error occurred during voltage sensor reading Contact your service representative.
  • Page 179 Troubleshooting 8-7 On-screen error message Action 0B80 BMC Memory Test Failed. Power off and reboot the server. If the error persists, contact your service representative. 0B81 BMC Firmware Code Area CRC check failed. 0B82 BMC core hardware failure. 0B83 BMC IBF or OBF check failed. 0B8B BMC progress check timeout 0B8C BMC command access failed.
  • Page 180 8-8 Troubleshooting On-screen error message Action 0BD1 1st SMBus device Error detected. Power off and reboot the server. If the error persists, contact your service representative. 0BD2 1st SMBus timeout. 0BD3 2nd SMBus device address not acknowledged. 0BD4 2nd SMBus device Error detected. 0BD5 2nd SMBus timeout.

  • Page 181: Solving Problems

    Troubleshooting 8-9 SOLVING PROBLEMS When the server fails to operate as expected, see the following to find out your problem and follow the instruction given before asking for repair. If the server still fails to operate successfully after solving your problem, note the on-screen message and contact your service representative.
  • Page 182 POST again. Just after restarting POST, do not perform any operation by using the keyboard or mouse until the BIOS start message appears. Are memory and PCI devices compatible with the CPU blades installed? → NEC cannot secure the operation of any device other than those approved by NEC.
  • Page 183 Troubleshooting 8-11 The maintenance or CPU blade power on/off causes a fan error to be reported: Are the fan units installed properly? → Install the front or rear fan unit. The MAC address of the LAN normally installed in the CPU blade is unknown: →...
  • Page 184 → Take the CD-ROM out of the CD-ROM drive, confirm that it is not dirty or scratched, reset and click [OK]. Fail to access the hard disk drive: (Refer to the documentation in the NEC EXPRESSBUILDER CD-ROM for the onboard disk array controller (HostRAID).) Is the hard disk drive compatible with the server? →...
  • Page 185 Did you update the system? → Installing a network drive after installation of the OS may cause unstable operation. Use the NEC EXPRESSBUILDER CD-ROM to update the system. (See Chapter 5.) When any trouble occurred, the system does not run according to the specification of "Restart automatically"...
  • Page 186 8-14 Troubleshooting Cannot turn the power OFF at the blue screen <Windows 2000>: → If you want to turn off the power at the blue screen, execute forced power off (forced shut down: continue to press POWER switch for 4 seconds). The power will not be turned off if you press the switch just one time.

  • Page 187: Problems With Nec Expressbuilder

    Troubleshooting 8-15 Problems with NEC EXPRESSBUILDER When the server does not boot from the NEC EXPRESSBUILDER CD-ROM, check the following: Did you set the NEC EXPRESSBUILDER during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER during POST and restart the server, an error message will appear or the OS will boot.

  • Page 188: Problem With Disk Array Configuration

    8-16 Troubleshooting Problem with Disk Array Configuration Refer to the manuals in the NEC EXPRESSBUILDER CD-ROM for any trouble that occurred on disk arrays in this system.

  • Page 189: Collecting Event Log

    When Windows 2000 is used, the following message may be displayed in the System Log of the Event Viewer after extending two or more CPUs of different revisions in the NEC Express server. If this message is logged, it is not a problem for operation.

  • Page 190: Collecting Configuration Information

    8-18 Troubleshooting COLLECTING CONFIGURATION INFORMATION This section describes how to collect the information on hardware configuration and inside specification. In order to collect information, "Diagnostic Program" is used. IMPORTANT: If a STOP error, system error, or stall occurred, follow the procedure below after restarting the system. Point to [Settings] in Start menu, and click [Control Panel].

  • Page 191: Collecting Dr. Watson Diagnostic Information

    Troubleshooting 8-19 COLLECTING DR. WATSON DIAGNOSTIC INFORMATION Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like. For more information, refer to Chapter 5. MEMORY DUMP If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup"...

  • Page 192: Recovery For Windows System

    8-20 Troubleshooting RECOVERY FOR WINDOWS SYSTEM If any file necessary used for running the OS is damaged, use the following procedures to recover the system. IMPORTANT: After recovering the system, see "Updating the System" in Chapter 5 and be sure to update the system. Also on Windows 2000, you need to update all the drivers after the system update.
  • Page 193 Currently, Setup will load support for the following mass storage devices. Select [Other] and press Enter. Insert Windows 2000 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive and press Enter. Please insert the disk labeled manufacturer-supplied hardware support disk into Drive A: * Press ENTER when ready.
  • Page 194 8-22 Troubleshooting If requested, select one of the procedure below: [Manual Recovery] (Press M) Do not select this option unless you are a high-level user or a system administrator. If you use this option, you can recover the problems of system files, partition boot sector, and start-up environment.

  • Page 195: Off-Line Maintenance Utility

    Troubleshooting 8-23 OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your sales agent.

  • Page 196: Features Of Off-Line Maintenance Utility

    8-24 Troubleshooting Features of Off-line Maintenance Utility The Off-line Maintenance Utility provides the following features. IMPORTANT: See the on-line help for details of the Off-line Maintenance Utility. For further information, ask your sales agent. IPMI Information Viewer Provides the functions to view the system event log (SEL), sensor data record (SDR), and field replaceable unit (FRU) and to make a backup copy of them.

  • Page 197: Resetting The Server

    Troubleshooting 8-25 RESETTING THE SERVER This section describes how to reset the CPU blade when the CPU blade halts or when you want to restore the factory-set BIOS configuration. IMPORTANT: Resetting the CPU blade clears the DIMM memory and the data in process. To reset the CPU blade when it is not frozen, make sure that no processing is in progress.

  • Page 198: Forced Shutdown

    8-26 Troubleshooting FORCED SHUTDOWN Use this function when an OS command does not shut down the CPU blade, when the POWER switch does not turn off the CPU blade, or when resetting does not work. Press and hold the POWER switch on the CPU blade for at least four seconds. The power is forcibly turned off.

  • Page 199: Chapter 9

    IMPORTANT: Optional devices described in this chapter may be installed or removed by any user. However, NEC does not assume any liability for damage to optional devices or the server or malfunctions of the server resulted from installation by the user. NEC recommends you ask your service representative to install or remove any optional devices.

  • Page 200: Safety Notes

    9-2 Upgrading Your Server SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-2 to 1-6 for details.

  • Page 201: Anti-Static Measures

    Upgrading Your Server 9-3 ANTI-STATIC MEASURES The server contains electronic components sensitive to static electricity. To avoid failures caused by static electricity when installing or removing any optional devices: Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist. If no wrist strap is available, touch an unpainted metal part of the cabinet before touching a component to discharge static electricity from your body.

  • Page 202: Preparation For Installation

    9-4 Upgrading Your Server PREPARATION FOR INSTALLATION To install or remove an optional device or hard disk drive installed in the CPU blade, you should first remove the rear fan unit of the Blade Assembly Unit (for an optional unit) or the front fan unit (for a hard disk drive).

  • Page 203: Installation/Removal Procedure

    Do not operate the system until it is confirmed that the additionally installed CPU is in normal state. Make sure to use a CPU authorized by NEC. Installing a third-party CPU may cause a failure of the CPU as well as of the server. Repair of the server due to failures or damage resulted from installing such a board will be charged.
  • Page 204 9-6 Upgrading Your Server NOTE: If different revisions of the processor are installed in a multiprocessor system, Windows logs the following information at every startup. If this message is logged, it is not a problem for operation.
  • Page 205 Upgrading Your Server 9-7 Installation Install the CPU in the following procedure. Shutdown the CPU Blade that will be removed, and turn off the power of the CPU blade. Take the CPU blade out from the Blade Assembly Unit. Refer to the User's Guide of the Blade Assembly Unit. Put the CPU blade on a clean anti-static sheet.
  • Page 206 9-8 Upgrading Your Server After removing the fan connector, remove the processor air duct from the CPU blade. Confirm the position of the CPU socket. Remove the four screws from the CPU dummy plate, and then remove the CPU dummy plate.
  • Page 207 Upgrading Your Server 9-9 Lift the socket lever to allow the CPU to be installed. IMPORTANT: Open the lever until it cannot be moved any more. The lever can be opened by 120 degrees or larger. Put the CPU on the socket carefully and slowly. NOTE: Note the direction of the CPU.
  • Page 208 9-10 Upgrading Your Server Push the CPU against the socket lightly and bring the lever down to fix the CPU. Remove the paper protecting the cool sheet from the rear face of the heat sink. Take care not to touch the cool sheet with your hand. IMPORTANT: Be careful, the cool sheet located on the rear face of the heat sink must not come into contact with anything (such as dirt) or...
  • Page 209 Upgrading Your Server 9-11 Make sure that the heat sink is installed in parallel with the mother board. IMPORTANT: If the heat sink is not in parallel with the mother board, remove the heat sink once and then install it again. The heat sink may not parallel with the mother board due to the following causes: –...
  • Page 210 If the "Computer" driver is set to "ACPI uni-processor PC" or "ACPI single-processor PC," change it to "ACPI multi-processor PC," reboot the system according to the message, and run NEC EXPRESSBUILDER under the Windows operating system to update the system .
  • Page 211 Upgrading Your Server 9-13 Removal To remove the CPU, provide the preparation of the removal following steps 1 to 7 in the installation procedure and perform steps 8 to 15 in the reverse order. To remove the heat sink, slide it a little on the level and remove it.

  • Page 212: Dimm

    Precautions" for more information on how to prevent damages due to static electricity. Do not use any DIMM not approved by NEC. If an unapproved third party's DIMM is installed in the server, both the DIMM and the server itself may be defected. You will be charged by any repair of a malfunction or defect caused by such a device, even within the warranty period.
  • Page 213 Upgrading Your Server 9-15 NOTES: Maximum memory size: 8-GB In the normal state, the CPU blade does not contain memory. The memory is a required option. Adding order and precautions DIMMs must be populated in pairs. Two DIMMs must be of the same capacity and same speed. (Check the labels on the DIMM board.) Install the first pair into slots #1 and #2, then the second pair in slots #3 and #4.
  • Page 214 9-16 Upgrading Your Server Push the DIMM into the socket straight. Key slot IMPORTANT: Use extreme care when installing a DIMM. Applying too much pressure can damage the socket. Keyed DIMMs insert only one way. NOTE: Make sure of the orientation of the DIMM. The connecting side of the DIMM has a cut-out to prevent an incorrect insertion.
  • Page 215 NOTE: To remove the defected DIMM, check the error message appearing in POST or NEC ESMPRO to confirm the CPU blade on which the defected DIMM is installed. Shutdown the CPU Blade that will be removed, and turn off the power of the CPU blade.

  • Page 216: Expansion Slot Card

    9-18 Upgrading Your Server Expansion Slot Card The CPU blade can contain one optional expansion slot card which allows a network extension or a file device feature extension. To install an expansion slot card, use the riser card installed on the CPU blade.
  • Page 217 Upgrading Your Server 9-19 Notes Note the followings in the installation or removal of the riser card. Be careful not to touch with your bare hands the terminals and the lead wires of electronic parts on the riser card. Oil and/or dirt on the hands may adhere to the terminals and lead wires, resulting in improper connections or the lead wires may be defected and cause malfunctions.
  • Page 218 9-20 Upgrading Your Server Remove two screws to take the PCI bracket assembly out of the CPU blade. Remove one screw to take the dummy PCI bracket out from the PCI bracket assembly. IMPORTANT: Keep the removed dummy PCI bracket for future use. Connect the optional expansion slot card to the riser card slot on the CPU blade.
  • Page 219 Upgrading Your Server 9-21 Secure the bracket of the expansion slot card to the PCI bracket assembly with one screw. IMPORTANT: If you install or remove the expansion slot cards to/from two or more CPU blades, make sure not to switch PCI bracket assemblies between blades.
  • Page 220 9-22 Upgrading Your Server Secure the PCI bracket assembly with two screws. Install the CPU blade in the Blade Assembly Unit according to the User's Guide of the Blade Assembly Unit. Power on the CPU blade. Make sure that no error messages associated with the board appears on the POST screen.
  • Page 221 Upgrading Your Server 9-23 Removal To remove the board, follow the procedure below: Shutdown the CPU Blade that will be removed, and turn off the power of the CPU blade. Take the CPU blade out from the Blade Assembly Unit. Refer to the User's Guide of the Blade Assembly Unit.
  • Page 222 9-24 Upgrading Your Server Install the riser card to the CPU blade. Install the dummy PCI bracket to the PCI bracket assembly and secure it with one screw. Install the PCI bracket assembly to the CPU blade, and secure them with two screws. IMPORTANT: If you install or remove the expansion slot cards to/from two or more CPU blades, make sure not to switch PCI bracket...

  • Page 223: Hard Disk Drive

    See the User's Guide of the Blade Assembly Unit for the installation procedure. IMPORTANT: Do not use any hard disks not approved by NEC. If an unapproved third party's hard disk is installed in the server, both the hard disk drive and the server itself may be defected.

  • Page 224: Replacing Hard Disk Drives

    If Windows Server 2003 or Windows 2000 is used as the OS and NEC ESMPRO Manager and NEC ESMPRO Agent are used as the server management software, replace the hard disk drives as described in the following procedure.
  • Page 225 Upgrading Your Server 9-27 Procedure 1 Halt the CPU blade system and turn off the power of the CPU blade. Replace the hard disk drive. Set up the system again. IMPORTANT: Because the data cannot be recovered, take the proper action such as data backup if necessary.
  • Page 226 To import the disk, select [Program] → [Administrative Tool] → [Disk Management] in [Computer Management] from the [Start] menu. The installed disk has a different format. Right-click on the installed disk and select [Import disk of different format]. If the NEC ESMPRO Agent is used, reset the hard disk drive (described later).
  • Page 227 [Computer Management] from the [Start] menu. Select [Add mirror] from the menu appearing by right-clicking on the volume to which the mirror is desired to be added. If NEC ESMPRO Agent is used, reset the hard disk drive (see the column on the next page).
  • Page 228 Reset the management information on the replaced hard disk drive as described in the following procedure. Select [Settings] → [Control Panel] → [NEC ESMPRO Agent] from the [Start] menu. [NEC ESMPRO Agent Ver.XXX Properties] is started. Click on the [General] tab in [NEC ESMPRO Agent Ver.XXX Properties].

  • Page 229: Appendix

    Appendix Specifications NEC Express5800/120Ba-4 Item N8400-020F N8400-021F N8400-022F Type Intel Xeon processor ® ® Clock 3.0GHz 3.2GHz 3.6GHz 800MHz 2nd Cache Standard Maximum Chipset Intel E7320 chipset Memory Standard None Maximum Adding time 2 (256MB/512MB/1024MB/2048MB, two DIMMs in pair) Memory module...
  • Page 230 A-2 Specifications (This page is intentionally left blank.)

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