NEC Express5800 series User Manual

Nec esmpro agent
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NEC Express5800 Series


User's Guide



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  • Page 1: Nec Esmpro Agent

    NEC Express5800 Series NEC ESMPRO Agent User's Guide 12-2006 ONL-4156aN-COMMON-126-99-0612...
  • Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
  • Page 3: Table Of Contents

    Chapter 2 Installing the NEC ESMPRO Agent..............5 Instructions ............................5 Installing the NEC ESMPRO Agent Software................10 IP Address Confirmation ......................10 Chapter 3 Using the NEC ESMPRO Agent ..............11 Accessing NEC ESMPRO Agent Settings..................11 Accessing Storage Settings......................19 Information Collection........................23 NEC ESMPRO Agent Services .....................
  • Page 4: About This Guide

    About This Guide The NEC ESMPRO monitors the configuration, failures, and performance of systems across a network. This user's guide is intended for the system administrator and describes NEC ESMPRO capabilities, installation, features, and use. This manual is comprised of the following chapters.
  • Page 5: Chapter 1 Introducing Nec Esmpro

    NEC ESMPRO lets a system administrator manage remote servers across a network. NEC ESMPRO monitors server hardware and software configurations, failures, and performance. With log data collected by NEC ESMPRO, a system administrator can track long-term and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates.
  • Page 6: Configuration

    NEC ESMPRO Agent sends data across the network to the NEC ESMPRO Manager, which collects the server information. In addition, when you install both IIS and the Web Component on the NEC ESMPRO Manager computer, you can manage servers through the web browser.
  • Page 7: System Requirements

    Introducing NEC ESMPRO 3 SYSTEM REQUIREMENTS NEC ESMPRO requires the following hardware and software: NEC ESMPRO Agent Hardware – This server – Memory : 30.0MB of free memory – Hard Disk space : 50.0MB NEC ESMPRO Agent Software (Windows) – Operating System : Windows Server 2003 R2...
  • Page 8: Installation

    Install the NEC ESMPRO Agent software first. Doing so allows you to run the Autodiscover function to collect NEC ESMPRO data as soon as the NEC ESMPRO Manager software is up and running. If you add an NEC ESMPRO Agent after installing the NEC ESMPRO Manager software, you can rerun Autodiscover or add the NEC ESMPRO Agent manually for proper monitoring.
  • Page 9 NEC ESMPRO Manager to detect NEC ESMPRO Agents that is installed and running. INSTRUCTIONS Follow these steps to install the NEC ESMPRO Agent software on each remote server you want to monitor. Verify that TCP/IP is running on the system as follows: Press the "Start"...
  • Page 10 6 Installing the NEC ESMPRO Agent If TCP/IP and SNMP Service are installed, go to the next section, "Installing the NEC ESMPRO Agent Software". If they are not installed, continue as follows. Installing TCP/IP Protocol Press the "Start" button, highlight "Settings", and select "Control Panel".
  • Page 11 "Security" page, please add the loop back IP address ( in addition to the hosts to be added. When setting "Rights" of the "Accepted community names", please select "READ_WRITE" or "READ_CREATE". The NEC ESMPRO Agent needs to communicate with SNMP service through the loop back IP address locally.
  • Page 12: Chapter 2 Installing The Nec Esmpro Agent

    NOTE: When the setting of the firewall is effective, port (161/UDP) that SNMP uses is blocked. In this case, because NEC ESMPRO Agent cannot communicate with NEC ESMPRO Manager, the server cannot be monitored from NEC ESMPRO Manager. Please open the port according to the following procedures.
  • Page 13 External Port number for this service : 161 Select : UDP 5. Close the Network Connections window. On Windows systems, the NEC ESMPRO Agent needs the necras.sys driver. To install the necras.sys, run the System update from EXPRESSBUILDER CD-ROM.
  • Page 14: Installing The Nec Esmpro Agent Software

    10 Installing the NEC ESMPRO Agent INSTALLING THE NEC ESMPRO AGENT SOFTWARE To install the NEC ESMPRO Agent software, you need to know the hardware model and the destination directory for NEC ESMPRO Agent software. Insert the EXPRESSBUILDER CD into the CD-ROM drive.
  • Page 15 Through the NEC ESMPRO Agent, you can establish monitoring cycles and times. To access NEC ESMPRO Agent controls, double click on the NEC ESMPRO Agent icon in the Control Panel which was added during installation. A window similar to the proceeding appears.
  • Page 16: Chapter 3 Using The Nec Esmpro Agent

    DMI. A check enables DMI function; no check disables DMI function. Report Setting ⎯ Displays the Alert Manager. To change Alert Manager settings, see NEC ESMPRO AlertManager User's Guide. Storage Setting ⎯ Displays the "Storage" used to change setting of storage monitoring.
  • Page 17 Using the NEC ESMPRO Agent 13 From the System tab you can set the following information: Monitor the memory dump settings To enable the memory dump settings monitoring function, check the box. Monitoring Disk Expansion – Enable Monitoring - To enable the Disk Expansion Unit monitoring function, check the box.
  • Page 18 14 Using the NEC ESMPRO Agent From the CPU tab you can set the following information: Sample Interval ⎯ Adjusts the CPU load monitoring cycle. Sample Interval can be set to 1, 2, 3, 4, 5, 6, 10, 12, 15, 20, 30, or 60 seconds.
  • Page 19 Using the NEC ESMPRO Agent 15 Network Hardware errors: – Alignment Errors: Broken packets for collision – FCS Errors: Broken packets for collision – Carrier Sense Errors: Cable disconnected, Cable defect, or Transceiver defect. Transmission retry percentage ⎯ Percentage of collision errors of total transmitted packets per monitoring cycle.
  • Page 20 16 Using the NEC ESMPRO Agent From the ESRAS tab you can set the following information: Off-line Maintenance Utility Settings – Start after a fault occurs - Starts the utility at reboot after a fault occurs. – Start Immediately - Specifies shutdown-reboot immediately and start the utility...
  • Page 21 Using the NEC ESMPRO Agent 17 From the WDT tab you can set the following information: – Monitor System Hangs - To enable the hang monitoring function by Watch-dog timer, check the box. – Timeout - Specify the Watch-dog timer timeout.
  • Page 22 18 Using the NEC ESMPRO Agent From the SAF-TE tab you can set the following information: Sample Interval ⎯ SAF-TE monitoring cycle. The range is 1 to 3600 seconds. It's for monitoring temperature, power units, or chassis covers on a SAF-TE instrumented system.
  • Page 23: Accessing Storage Settings

    Using the NEC ESMPRO Agent 19 ACCESSING STORAGE SETTINGS To access storage monitoring control, click the [Storage Setting] button on General tab in NEC ESMPRO Agent Properties. A window similar to the following appears. From Polling Frequency tab you can change sampling interval of Storage Monitoring Service and File System Monitoring Service.
  • Page 24 20 Using the NEC ESMPRO Agent From Free Space tab you can change threshold of free block monitoring. File System List ⎯ Select a file system to change threshold and/or monitoring mode. You cannot select the following file systems: NOTE:...
  • Page 25 Hard Disk List ⎯ Select a hard disk that needs to be reset. Reset button ⎯ Reset the status information of hard disk selected in "Hard Disk List". NEC ESMPRO Agent resets status information of hard disk as soon as you click the [Reset] button.
  • Page 26 NEC ESMPRO supports “Hard disk pre-failure prediction” using Self-Monitoring, Analysis and Reporting Technology (SMART). SMART is a function that allows a hard disk to monitor several items by itself. A hard disk gives alarm to NEC ESMPRO, when the hard disk itself predicts a potential serious problem.
  • Page 27: Information Collection

    Using the NEC ESMPRO Agent 23 INFORMATION COLLECTION The NEC ESMPRO Agent periodically monitors and collects the status of server components and resources and passes this administrative data to the NEC ESMPRO Manager when requested. The NEC ESMPRO Agent collects and manages three types of information: Static information —...
  • Page 28: Nec Esmpro Agent Services

    Various hardware and software components of the server monitor the status of resources and record errors in log files such as the event log which is a standard feature in Windows. The NEC ESMPRO Agent references these logs and passes information to the NEC ESMPRO Manager, mail, pager, or other device.
  • Page 29: Appendix A

    AlertManager has a function to transfer an event log reported in the NT Event Log as an NEC ESMPRO alert. For this function to work, "Overwrite events as needed" in the NT Event Log settings dialog of Event Viewer needs to be selected. Otherwise, the function...
  • Page 30 26 Note Affect on Disk administration When NEC ESMPRO Agent is running on the system, it's not possible to do the following operations. Format or remove a partition by NT Disk Administrator. Eject the removable media like MO, Zip, PD or DVD-RAM by means of software.
  • Page 31 "Manual". If so, return the setting to "Automatic" and set up correctly according to the description of the Oracle product. About "NEC ESMPRO Agent ESMDiskArray" "NEC ESMPRO Agent ESMDiskArray" is installed also in the system in which a disk array controller does not exist, and adds [NEC ESMPRO Agent ESMDiskArray] to the [Start] menu.
  • Page 32 Ports used by NEC ESMPRO Manager and Agent NEC ESMPRO Manager and Agent use the following ports. If a firewall is placed between Manager and Agent, or if Windows Firewall is enabled, open the following ports. Between Manager and Agent...
  • Page 33 Note 29 – Change both Agent and Manager settings when you change the port number for the Report to Manager(TCP/IP In-Band). The setting method is as follows. <Agent> Click the “Setting” - “Destination Setting” menu on Alert Manager, then you can see Destination Setting dialog showed.
  • Page 34 30 Note Between Manager and Manager Function Manager (Port) Direction Manager (Port) Protocol Remarks Inter-Manager Communication Undetermined → 8806 ← – The port number can be changed in the Remote Manager dialog by selecting Operation Window menu [Option] → [Customize] → [Remote Manager]. –...