NEC Express5800 Notice

Ilo embedded server express report service
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NEC Express5800, iLO Embedded Server
Notice for Express Report Service (MG)
Revision 1.0
Nov 22, 2017
NEC Corporation

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  Summary of Contents for NEC Express5800

  • Page 1 NEC Express5800, iLO Embedded Server Notice for Express Report Service (MG) Revision 1.0 Nov 22, 2017 NEC Corporation...
  • Page 2: Table Of Contents

    Reference Sites ........................4 Words and Term ........................ 4 Revision History ......................... 4 1. Introduction ........................ 5 2. About NEC Express Report Service ................. 6 3. NEC iLO IML/SNMP Trap List ..................7 4. Precautions for Report Target Events ................9 4.1.
  • Page 3: Trademarks

    Trademarks NEC ESMPRO are registered trademarks of NEC Corporation.  Microsoft Windows trademarks registered trademarks Microsoft  Corporation in the United States and other countries. Other Corporation name and trade name are trademarks or registered trademarks.  Cautions Unauthorized copying of all or part of this manual is prohibited.
  • Page 4: Reference Sites

    名前 説明 Express Report Service Reportservice of NEC Corporation to know the trouble of the servers. There are two routes to realize Express Report Service, one is from NEC ESMPRO ServerAgentService and the other is from iLO, using Express Report Service (MG).
  • Page 5: Introduction

    1. Introduction This document describes the notice of NEC Express Report Service (MG) for NEC Express5800 Servers which has iLO on its mother board. Please check the NEC iLO IML SNMP Trap List. © NEC Corporation 2016...
  • Page 6: About Nec Express Report Service

    2. About NEC Express Report Service NEC Express5800 servers provides Express Report Service, which send reports to the Maintenance Company. Mainly, there are two routes to realize NEC Express Report Service shown below. ① NEC Express Report Service Agent software, NEC ESMPRO ServerAgentService, detects error information of the server and report to the Maintenance Company through system LAN.
  • Page 7: Nec Ilo Iml/Snmp Trap List

    3. NEC iLO IML/SNMP Trap List NEC iLO IML/SNMP Trap List is a list of IML and its SNMP trap information for NEC Express5800 iLO Embedded Servers. Occurrence of each events is depends on the model or configuration of the server.
  • Page 8 (Temperature Sensor %1, actual events. Location %2, Temperature %3) Express Report Shows the information whether the ◎ Service item will be sent from NEC ESMPRO ServerAgentService to NEC Service Center or not. Express Report Shows the information whether the ◎ Service (MG)
  • Page 9: Precautions For Report Target Events

    4. Precautions for Report Target Events There are differences between Express Report Service and Express Report Service (MG) in terms of Report Target Events in NEC iLO IML/SNMP Trap List. 4.1. Events which doesn’t supported by Express Report Service (MG) Events which is listed in below table are not supported by Express Report Service (MG).
  • Page 10 Server Platform Services Firmware Error - The SPS Firmware is 0x414 Caution not operating properly. (Error Code %1). Scalable Persistent Memory backup device failure on Box %1 0x433 Critical Bay %2. Persistent data may have been lost. © NEC Corporation 2016...
  • Page 11 0x467 Critical Uncorrectable Error was detected on Processor %1. 0x470 Caution SATA device on Controller %1 Port %2 is unresponsive. System Health Error. A critical system health error requires the 0x490 Critical system to be shutdown. © NEC Corporation 2016...
  • Page 12 ASR Reset Limit Detected by System ROM 0x13 0x12 Critical %1 Smart Array - Controller Failure (Status: %2) 0x13 0x13 Critical Drive Array Controller Failure (Chassis %1, Slot %2) 0x14 Critical Unrecoverable I/O Error has occurred. System Firmware will log © NEC Corporation 2016...
  • Page 13 Trusted Platform Module (TPM) Self-Test Error. Unexpected Shutdown and Restart - An undetermined error type 0x32 0x389 Caution resulted in a reboot of the server. 0x32 0x412 Critical Server Platform Services Firmware Error - The Server Platform © NEC Corporation 2016...
  • Page 14 DIMM %3). The DIMM is mapped out and is currently not available. MemBIST MEMTEST: UnCorrectable Memory Error found at 0x32 0x3011 Critical CPU %1 DIMM %2 Rank %3 - UC Count %4 Processor Built-In Self-Test (BIST) Failure. Processor %1, Error 0x32 0x3013 Critical Code = 0x%2. © NEC Corporation 2016...
  • Page 15: Events Which Doesn't Require Maintenance

    Description Severity 0x23 Caution System Fans Not Redundant (Location %1) 0x33 Caution Fan Degraded (Fan %1, Location %2) Smart Storage Battery has exceeded the maximum amount of 0x42 Caution devices supported (Battery %1, service information: 0x07) © NEC Corporation 2016...
  • Page 16 End. © NEC Corporation 2016...