Page 1 N8100-1279F/1280F/1281F NEC Express5800/110Gd User's Guide 1st Edition 2-2007 ONL-4156bN-110Gd-100-99-0702...
Page 2 The NEC product(s) discussed in this document are warranted in accordance with the terms of the Warranty Statement accompanying each product. However, actual performance of each such product is dependent upon factors such as system configuration, customer data, and operator control.
Page 3 Keep this manual at hand for quick reference at anytime necessary. SAFETY INDICATIONS Follow the instructions in this manual for your safety to use the NEC Express server. Your server contains components with possible danger, hazards that may cause by ignoring warnings, and preventive actions against such hazards.
Page 4 SYMBOLS USED IN THIS MANUAL AND WARNING LABELS Attentions Indicates that improper use may cause an electric shock. Indicates that improper use may cause personal injury. Indicates that improper use may cause fingers to be caught. Indicates that improper use may cause fumes or fire. Indicates a general notice or warning that cannot be specifically identified.
Page 5 NOTE: This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
Page 6 (5) NEC assumes no liability arising from the use of this product, nor any liability for incidental or consequential damages arising from the use of this manual regardless of Item (4).
Page 7: Preface
Purchase of this server is your assurance of receiving state-of-the-art, high quality hardware to meet your needs, both now and in the future. Read this User's Guide thoroughly to fully understand handling of the NEC Express server and appreciate its functions to the maximum extent.
Page 8: About This User's Guide
Chapter 6 Installing and Using Utilities describes how to install the utilities for the server. It also includes a description on using the attached "NEC EXPRESSBUILDER" CD-ROM. Chapter 7 Maintenance provides you with all the information necessary to maintain successful operation of the server.
Page 9: Text Conventions
Appendix C IRQ and I/O Port Address provides a list of factory-set IRQs and I/O port addresses assigned. Appendix D Installing Windows Server 2003 x64 Editions describes how to install Microsoft Windows Server 2003 x64 Editions without using Express Setup. Using the Express Setup tool is recommended for installing Windows Server 2003 x64 Editions.
Page 10: Table Of Contents
Mother Board..........................2-8 Standard Features .........................2-9 Power Supply .........................2-10 Remote Power-On Feature (Wake On LAN)................2-10 AC LINK Feature........................2-10 Security ..........................2-10 NEC EXPRESSBUILDER ....................2-11 NEC ESMPRO........................2-12 Off-line Maintenance Utility ....................2-12 System Diagnostic Utility ......................2-12 Using Your Server........................2-13 POWER Switch........................2-13 SLEEP Switch ........................2-17 Floppy Disk Drive........................2-18...
Page 11 Chapter 3 Setting Up Your Server ................3-1 Setup Flow............................3-2 UNPACKING THE SYSTEM......................3-3 Installing Optional Devices ......................3-3 Selecting Server Site........................3-4 Connecting Peripheral Devices.....................3-6 Connecting Power Cord........................3-8 Turning On the Server ........................3-10 Installing Operating System .......................3-12 Installing Utilities ........................3-12 Making Backup Copies of System Information................3-12 Chapter 4 Configuring Your Server................
Page 12 Chapter 6 Installing and Using Utilities ............... 6-1 NEC EXPRESSBUILDER......................6-2 NEC EXPRESSBUILDER for DOS-Based with Local Console..........6-4 NEC EXPRESSBUILDER for Windows-Based (Master Control Menu)........6-9 Configuration Diskette Creator....................6-10 NEC ESMPRO ...........................6-14 Functions and Features......................6-14 Web-based Promise Array Manager ...................6-15 MegaRAID Storage Manager .....................6-15 Setup with Express Setup .......................6-15...
Page 13 Appendix C IRQ and I/O Port Address.................C-1 Appendix D Installing Windows Server 2003 x64 Editions........D-1 Before Installing Windows Server 2003 ..................D-1 Optional Board Supported by NEC EXPRESSBUILDER............D-1 Installing Service Pack ......................D-1 Updating System ........................D-1 Re-installing to the Hard Disk Drive which has been upgraded to Dynamic Disk ....D-2 Mounting MO Device ......................D-2...
Page 14 Installing Windows Server 2003 x64 Editions................D-4 Creating "Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER"..D-4 Windows Server 2003 x64 Editions Clean Installation ............D-6 Reinstallation to Multiple Logical Drives ................D-9 Procedure for License Authentication ...................D-10 Updating the System ......................D-11 Driver Installation and Advanced Settings ................D-12...
Page 15 Appendix F Installing Windows 2000................F-1 Before Installing Windows 2000 ....................F-1 Optional Board Supported by NEC EXPRESSBUILDER............F-1 Installing Service Pack ......................F-1 Updating System ........................F-1 Re-installing to the Hard Disk Drive which has been upgraded to Dynamic Disk ....F-2 Mounting MO Device ......................
Page 16 (This page is intentionally left blank.)
Page 17: Chapter 1 Notes On Using Your Server
Chapter 1 Notes on Using Your Server This chapter includes information necessary for proper and safe operation of your server.
Page 18: Warning Labels
1-2 Notes on Using Your Server WARNING LABELS The warning label is attached to components with possible danger or their vicinity in your server to inform the user that a hazardous situation may arise when operating the server. (Do not intentionally remove or damage any of the labels.) If you find any labels totally/partially removed or illegible due to damage, contact your sales representative.
Page 19: Safety Notes
NEC assumes no liability for any accident resulting in personal injury, death, or property damage if the server has been used in the above conditions.
Page 20: Power Supply And Power Cord Use
1-4 Notes on Using Your Server Power Supply and Power Cord Use WARNING Do not hold the power plug with a wet hand. Do not disconnect/connect the plug while your hands are wet. Failure to follow this warning may cause an electric shock. CAUTION Plug in to a proper power source.
Page 21: Installation, Relocation, Storage, And Connection
Do not use any unauthorized interface cable. Use only interface cables provided by NEC and locate a proper device and connector before connecting a cable. Using an authorized cable or connecting a cable to an improper destination may cause a short circuit, resulting in a fire.
Page 22: Cleaning And Working With Internal Devices
1-6 Notes on Using Your Server Cleaning and Working with Internal Devices WARNING Do not disassemble, repair, or alter the server. Never attempt to disassemble, repair, or alter the server on any occasion other than described in this manual. Failure to follow this instruction may cause an electric shock or fire as well as malfunctions of the server.
Page 23: During Operation
Notes on Using Your Server 1-7 During Operation CAUTION Stay away from the fan. Keep your hand or hair away from the cooling fan on the rear of the server. Failure to follow this warning may get your hand or hair caught in the fan, resulting in injury.
Page 24: For Proper Operation
NEC recommends you use NEC's genuine products. Some third-party products claim that they support the server. However, repair of the server due to a failure or damage resulted...
Page 25: Transfer To Third Party
Notes on Using Your Server 1-9 TRANSFER TO THIRD PARTY The following must be observed when you transfer (or sell) the server or software provided with the server to a third party: Make sure to provide this manual along with the server to a third party. IMPORTANT: About data on the hard disk drive Be sure to take appropriate measures not to leak important data (e.g.,...
Page 26: Disposal And Consumables
DVD-ROM drive, the floppy disk drive, and the mouse. For stable operation of the server, NEC recommends you replace these components on a regular basis. Consult with your sales agent for replacement or the product lives.
Page 27: User Support
Notes on Using Your Server 1-11 USER SUPPORT Before Asking for Repair, do the following when the server appears to fail: Check if the power cord and the cables to other devices are properly connected. See Chapter 8 to find if your problem fits the description. If it does, take the recommended measure for it.
Page 28 1-12 Notes on Using Your Server Advice for Health The longer you keep using the computer equipment, the more you become tired, which may cause disorders of your body. When you use a computer, observe the following to keep yourself from getting tired: Good Working Posture You have good posture if the following are satisfied when you use a computer:...
Page 29: Chapter 2 General Description
Chapter 2 General Description This chapter provides information that you should be familiar with before using the server. It includes names and functions of the components and features of the server.
Page 30: Overview
2-2 General Description OVERVIEW Your server is a modular, multiprocessing server based on the Intel microprocessor family. It is a solid performer and offers the latest technology. The combination of compute performance, memory capacity, and integrated I/O provides a high performance environment for many server market applications.
Page 31: System Chassis
General Description 2-3 SYSTEM CHASSIS Names and functions of the components are shown below. Front View...
Page 32: General Description
2-4 General Description File bay The file bay contains both a 5.25-inch device bay and a 3.5-inch device bay. DVD-ROM drive The DVD-ROM drive reads data from the inserted CD-ROM or DVD-ROM. The drive is equipped with the following: Open/Close button to eject the tray •...
Page 33: Rear View
General Description 2-5 Rear View...
Page 34 2-6 General Description AC inlet The AC inlet is connected with the power cord. Fixing screws Secures the left side cover. Cover lock plate Installing a theft prevention device protects the internal components of the workstation from being stolen. Mouse connector The mouse connector is connected with the mouse coming with the server.
Page 35: Internal View
General Description 2-7 Internal View Power supply Processor cooling fan DIMMs DVD-ROM drive Device bay fixing screw To remove the hard disk drive bay, loosen this screw. To remove the file bay, remove this screw. 5.25-inch device bay A DVD-ROM drive is factory installed in top bay. 3.5-inch floppy disk drive Front cooling fan PCI guide rail...
Page 36: Mother Board
2-8 General Description MOTHER BOARD 3-2 3-3 3-4 16-1 16-2 16-3 16-4 Power connectors CMOS configuration jumper switch Processor socket Internal USB connector DIMM sockets Front panel connector (The last digit indicates DIMM number.) Serial port B connector IDE connector PCI board slots Floppy disk drive connector 16-1: PCI Express ×4...
Page 37: Standard Features
Disk array (SATA) Self-diagnosis Power On Self-Test (POST) Test and Diagnosis Management Utilities Easy and Fine Setup NEC ESMPRO NEC EXPRESSBUILDER (system setup Off-line Maintenance Utility utility) BIOS SETUP utility Configuration Diskette Creator Power Saving Feature Sleep feature (available for Windows Server 2003 /...
Page 38: Power Supply
2-10 General Description Power Supply The system contains one auto-sensing 380-watt power supply at an operating frequency of 50/60 The power supply is designed to comply with existing emission standards and provide sufficient power for a fully loaded system configuration. Remote Power-On Feature (Wake On LAN) The remote power-on function turns on the server through a network.
Page 39: Nec Expressbuilder
To diagnose the system. It diagnoses the server. To create a support disk. It copies utilities in the NEC EXPRESSBUILDER CD-ROM into a floppy disk to launch them from the floppy disk. To update the BIOS It updates the BIOS features of the server.
Page 40: Nec Esmpro
2-12 General Description NEC ESMPRO The NEC ESMPRO is server management software that runs on the OS. The NEC ESMPRO includes the NEC ESMPRO Manager for the server monitoring terminal and the NEC ESMPRO Agent for the NEC Express server.
Page 41: Using Your Server
General Description 2-13 USING YOUR SERVER This section describes basic operations of your server including how to use devices such as the floppy disk drive and the DVD-ROM drive. See Appendix B for notes on using the floppy disk, CD- ROM, and accessories including the keyboard and the mouse.
Page 42 ECC memory module, CPU module, keyboard, and mouse. POST also displays messages of the CMOS Setup utility, such as the start-up message, while in progress. With the factory setup of the server, the NEC logo appears on the display unit while POST is in progress. (To display the POST check results, press Esc.)
Page 43: Post Execution Flow
General Description 2-15 POST Execution Flow The following describes the progress of POST in the chronological order. IMPORTANT: Do not power off the server while POST is in progress. Do not make key entries or perform mouse operations while POST is in progress.
Page 44: Post Error Messages
2-16 General Description If your server uses onboard serial ATA (SATA) RAID feature, the following message is displayed on the screen to prompt you to run Array Configuration Utility (ACU). Press <Ctrl><A> for Configuration Utility! Press Ctrl + A to run ACU. For detail explanation, see Chapter 4. If the server has an optional RAID controller or SCSI card, POST displays the message prompting you to launch the RAID configuration utility and the disk array BIOS setup utility.
Page 45: Sleep Switch
General Description 2-17 Power Off Follow the procedure below to power off the server. If the power cord of the server is connected to a UPS, refer to the manual that comes with the UPS or the manual for the application that controls the UPS.
Page 46: Floppy Disk Drive
2-18 General Description Floppy Disk Drive Your server can contain a 3.5-inch floppy disk drive on its front to write/read data to/from a floppy disk. Your server supports the following 3.5-inch floppy disks: 2HD floppy disk (double-sided high-density track type) Stores data of 1.44MB.
Page 47 The floppy disk is a very delicate storage media. Dust or thermal changes, as well as operator's misconduct or sever failures, may cause loss of data. To avoid loss of data, NEC recommends that you should make a back-up copy of your valuable data on a regular basis.
Page 48: Dvd-Rom Drive
2-20 General Description DVD-ROM Drive The server is provided with the DVD-ROM drive on its front to read data from a disc. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details.
Page 49: When You Fail To Eject
General Description 2-21 When you fail to eject: When you fail to eject the tray with the Open/Close button and take out the disc from the server, follow the procedure below. Press the POWER switch to power off the server. (The POWER/SLEEP lamp goes off.) Insert a metal pin of approximately 1.2 mm in diameter and 100 mm in length (a straightened large paper clip will make a substitute) into the emergency hole on the front of the DVD-ROM drive and gently push it in until the tray is ejected.
Page 50 2-22 General Description Use of the Disc Keep the following notes in mind to use the disc for the server: For the disk which does not conform to the CD standard, the playback of such a disk with the CD drive is not guaranteed. Do not drop the disc.
Page 51: Chapter 3 Setting Up Your Server
Chapter 3 Setting Up Your Server This chapter describes how to set up your server appropriate for your system, on a step-by-step basis.
Page 52: Setup Flow
Installing the operating system Install an operating system to the server. See Chapter 5. Installing the utilities Install the utilities in the provided NEC EXPRESSBUILDER CD-ROM. See Chapter 6. Making backup copies of system information After all the system setup procedures are completed, make backup copies of system information.
Page 53: Unpacking The System
IMPORTANT: There are third-party products (memory modules, hard disk drives, etc.) available for the server in the markets. However, NEC recommends that you should use NEC products for stable operation. NEC assumes no liability for data errors and failures due to malfunction...
Page 54: Selecting Server Site
3-4 Setting Up Your Server SELECTING SERVER SITE Read the following precautions before selecting a suitable site for your server. The following describes installation of the server and connections to the server. CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage.
Page 55 Setting Up Your Server 3-5 When you have selected a server site, hold the server by its bottom with at least three persons and carry it to the site, then place it slowly and gently. IMPORTANT: Do not hold the server by its front mask to lift the server.
Page 56: Connecting Peripheral Devices
3-6 Setting Up Your Server CONNECTING PERIPHERAL DEVICES Connect peripheral devices to the server. The server is provided with connectors for wide variety of peripheral devices. The figure on the next page illustrates available peripheral devices for the server in the standard configuration and locations of the connectors for the devices. CAUTION Observe the following instructions to use the server safely.
Page 57: Setting Up Your Server
Setting Up Your Server 3-7 Finally connect the power Mouse cord to the receptacle. Keyboard Device with the serial interface (e.g., modem)* Printer with the parallel interface Display unit Device with the USB interface (e.g., terminal adapter) (multiport repeater)
Page 58: Connecting Power Cord
3-8 Setting Up Your Server CONNECTING POWER CORD Connect the provided power cord to the server. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 59 Setting Up Your Server 3-9 NOTES: To connect the power cord from the server to an uninterruptive power supply (UPS), use service outlets on the rear of the UPS. Refer to the manual that comes with the UPS for details. Connect the battery connector when using UPS.
Page 60: Turning On The Server
3-10 Setting Up Your Server TURNING ON THE SERVER Turn on the server and follow the on-screen instructions for setup. IMPORTANT: Before turning on the server: Some optional boards require setups with the BIOS setup utility before installation. If the server has a PCI board with the PCI-to- PCI bridge installed, the BIOS setup utility is enabled to launch.
Page 61 Setting Up Your Server 3-11 The POWER/SLEEP lamp on the front of the server comes on. In a few seconds, the NEC logo appears on the screen and the Power On Self-Test (POST) begins. The POST runs automatically when you power on the server or reset it with a keyboard operation (Ctrl + Alt + Delete).
Page 62: Installing Operating System
Save the information after completing the system setup. Without the backup data, you will not be able to recover the information. You can save the information by the following process. Insert the "NEC EXPRESSBUILDER" CD-ROM into the DVD-ROM drive and reboot the system. Select [Tools].
Page 63: Chapter 4 Configuring Your Server
This chapter also provides information on several system configuration parameters that are set by jumpers on the system board. However, these parameters do not usually require change. Use NEC EXPRESSBUILDER CD-ROM to create the device driver diskettes.
Page 64: System Bios (Bios Setup Utility)
4-2 Configuring Your Server SYSTEM BIOS (BIOS SETUP UTILITY) The BIOS Setup utility is provided to make basic hardware configuration for the server. This utility is pre-installed in the flash memory of the server and ready to run. The server is configured with the correct parameters using the BIOS Setup utility and shipped in the best conditions.
Page 65: Starting Setup Utility
Configuring Your Server 4-3 Starting SETUP Utility A few seconds after powering on, the following message appears at bottom left on the screen. Press <F2> to enter SETUP or Press <F12> to boot from Network Press F2 to start the BIOS Setup utility and display its Main menu. If you have previously set a password with the BIOS Setup utility, the password entry screen appears.
Page 66: Description On On-Screen Items And Key Usage
4-4 Configuring Your Server Description on On-Screen Items and Key Usage Use the following keyboard keys to work with the BIOS Setup utility. These keys are also listed at the bottom of the menu screen. Indicates the current menu. Indicates there are submenus.
Page 67: Configuration Examples
Select [Main] - [System Date]. Link with Management Software To control power supply of the server with NEC ESMPRO Manager via the network Select [Advanced] - [Advanced Chipset Control] - [Wake On LAN/PME] - [Enabled]. Select [Server] - [AC LINK] - [Stay Off].
Page 68 To display POST check results Select [Advanced] - [Boot-time Diagnostic Screen] - [Enabled]. You can also press Esc while the NEC log is on the screen to display POST check results. To control from the remote console Select [Server] - [Console Redirection] and set each item.
Page 69: External Devices
Configuring Your Server 4-7 To check the installed CPU status Select [Main] - [Advanced Processor Options] – [Processor 1 CPUID] and check the status indications. To clear the CPU error information Select [Main] - [Advanced Processor Options] - [Processor Retest] – [Yes] and reboot. Keyboard To set Numlock Select [Advanced] - [Numlock] –...
Page 70 4-8 Configuring Your Server Saving the Configuration Data To save the current configuration data and exit from SETUP Select [Exit] - [Exit Saving Changes]. To discard changes to the current configuration data and exit from SETUP Select [Exit] - [Exit Discarding Changes]. To load the default setup Select [Exit] - [Load Setup Defaults].
Page 71: Menu And Parameter Descriptions
Configuring Your Server 4-9 Menu and Parameter Descriptions The SETUP utility has the following six major menus: Main Advanced Security Server Boot Exit To set minute functions, select a submenu from the above menus. The following describes available functions and parameters, as well as the factory-set, for each menu. Main If BIOS Setup is started, the Main menu appears first.
Page 72: Configuring Your Server
4-10 Configuring Your Server The items which can be set on the Main menu screen and their functions are described below. Option Parameter Description Your Setting System Time HH:MM:SS Set the system time. System Date MM/DD/YYYY Set the system date. Legacy Diskette A [Disabled] Set the settings of floppy disk...
Page 73 Configuring Your Server 4-11 IMPORTANT: Check and adjust the system clock before the operation if any of the following conditions is applicable. After carriage of device After storage of device After the device is entered into the pause state under the environmental condition enduring device operation (temperature: 10°C - 35°C, humidity: 20% - 80%) Check the system clock at the rough rate of once per month.
Page 74: Advanced Processor Options
4-12 Configuring Your Server Advanced Processor Options If you select "Advanced Processor Options" on the Main menu, the screen shown below appears. The menu displayed depends on the installed CPU.
Page 75 Configuring Your Server 4-13 See the table below for the items. Option Parameter Description Your Setting Processor Retest [No] If yes, BIOS will clear historical processor status and retest the processor on the next boot. CPU Speed nnn GHz Displays clock speed for the processor.
Page 76 Diagnostic Screen (POST) running screen is displayed or not Enabled on booting. If disabled, the BIOS will display the NEC logo during POST. Press Esc to switch to the POST running screen. Reset [No] Select "Yes" if you want to clear the system Configuration Data configuration data stored in POST.
Page 77: Memory Configuration
Configuring Your Server 4-15 Memory Configuration The following screen appears if you select "Memory Configuration" on the Advanced menu. See the table below for the items. Option Parameter Description Your Setting System Memory – Indicates the total capacity of the base memory.
Page 78: Pci Configuration
4-16 Configuring Your Server PCI Configuration The following screen appears if you select "PCI Configuration" on the Advanced menu. Selecting an item on the screen allows the proper submenu to appear. See the table below for the items. Option Parameter Description Your Setting PCI Slot 1-4...
Page 79 Configuring Your Server 4-17 Embedded NIC The following screen appears if you select "Embedded NIC (Gbit #1)" on the "PCI Configuration" of Advanced menu. See the table below for the items. Option Parameter Description Your Setting Onboard LAN Disabled If Disabled, the BIOS will hold the Control [Enabled] embedded chip in reset.
Page 80 4-18 Configuring Your Server I/O Device Configuration The screen shown below appears if you select "I/O Device Configuration" on the Advanced menu. See the table below for the items. IMPORTANT: Note that the interrupt and/or base I/O address are not overlapped with others.
Page 81 Configuring Your Server 4-19 Option Parameter Description Your Setting USB Controller Disabled If disabled, the USB ports do not accept the USB device class 3 (HID: [Enabled] Human Interface Deice). USB 2.0 Controller Disabled If disabled, the USB2.0 device will not function.
Page 82 4-20 Configuring Your Server Advanced Chipset Control The following screen appears if you select "Advanced Chipset Control" on the Advanced menu. See the table below for the items. Option Parameter Description Your Setting Enable Multimedia [No] Specify whether the timer Timer corresponding to multimedia is enabled or disabled.
Page 83 Configuring Your Server 4-21 Security The Security menu appears if you move the cursor to the position of "Security". Press Enter on "Set Supervisor Password" or "Set User Password" to display the dialog to set/change password. IMPORTANT: User password can be set only when Supervisor password is already set.
Page 84 4-22 Configuring Your Server See the table below for the items. Option Parameter Description Your Setting User Password Is Clear Indicates the password setting status. Supervisor Clear Indicates the password setting status. Password Is Set User Up to eight Press Enter to display the user Password alphanumerics password input screen.
Page 85 Configuring Your Server 4-23 Server The Server menu appears if you move the cursor to "Server". See the table below for the items. Option Parameter Description Your Setting Assert NMI on Disabled Indicates whether PCI SERR is SERR [Enabled] supported or not. Post Error Pause Disabled Indicates whether POST is aborted once...
Page 86: System Management
4-24 Configuring Your Server System Management The following screen appears if you select "System Management" on the Server menu and press Enter. See the table below for the items. Option Parameter Description Your Setting BIOS Version Displays the current BIOS version. (View only) Board Part Number Displays the mother board part...
Page 87: Console Redirection
Configuring Your Server 4-25 Console Redirection The following screen appears if you select "Console Redirection" on the Server menu and press Enter. See the table below for the items. Option Parameter Description Your Setting BIOS Redirection [Disabled] Specify the address/interrupt of the Port serial port to which a remote console Serial Port A...
Page 88 The priority of the boot devices can be changed by using the ↑, ↓, +, and - keys. Move the cursor to the desired device with the ↑ or ↓ key and change the priority with the + or - key. IMPORTANT: To boot NEC EXPRESSBUILDER, set the priority of the devices as shown in the figure above.
Page 89 Configuring Your Server 4-27 Exit The Exit menu appears if you move the cursor to "Exit". The options on the menu are described below. Exit Saving Changes Select this item to terminate SETUP after saving the newly selected information in CMOS (nonvolatile memory).
Page 90 4-28 Configuring Your Server Discard Changes Select this item to return the values modified currently to the previous values before saving the values to CMOS. Save Changes Select this item to save the newly selected information to CMOS (non-volatile memory) without the termination of SETUP.
Page 91: Add-In Card's Bios
Configuring Your Server 4-29 ADD-IN CARD'S BIOS Refer to the documentation coming with the optional add-in card for details. When the server has multiple optional PCI boards installed, the server first displays the start-up message of the CMOS Setup Utility of the mother board. It then displays the utility start-up message for optional PCI boards one by one.
Page 92: Configuring Mother Board Jumpers
4-30 Configuring Your Server CONFIGURING MOTHER BOARD JUMPERS You can use the following procedure to clear the CMOS data in the server. IMPORTANT: Clearing the CMOS data resumes the factory-set configuration data. Do not change any other switch settings. Any change may cause the server to fail or malfunction.
Page 93: Clearing Password
Configuring Your Server 4-31 The following describe the clearing procedure. WARNING Do not disassemble, repair, or alter the server. Never attempt to disassemble, repair, or alter the server on any occasion other than described in this manual. Failure to follow this instruction may cause an electric shock or fire as well as malfunctions of the server.
Page 94: Raid Configuration
4-32 Configuring Your Server RAID CONFIGURATION This section describes how to use the internal hard disk drives in the disk array RAID configuration. To use an external hard disk drive in a disk array, the optional disk array controller and the additional disk drive are necessary.
Page 95: Installing The Hard Disk Drives
Configuring Your Server 4-33 Installing the Hard Disk Drives Install the two SATA hard disk drives to your server. See Chapter 9 for detail. IMPORTANT: Use two hard disk drives of the same revolution. In addition, use two hard disk drives of the same capacity if you are going to configure RAID1.
Page 96: Setup Utility
4-34 Configuring Your Server SETUP UTILITY This section describes the RAID configuration tool, LSI Logic Software RAID Setup Utility. This utility resides on the LSI Logic Software RAID, therefore, its operation is independent from the operating system. Running Setup Utility Running LSI Logic Software RAID Setup Utility When the following screen appears after you have powered on the server, press Esc.
Page 97 Configuring Your Server 4-35 LSI Logic Software RAID Configuration Utility TOP Menu (Management Menu) Exiting from LSI Logic Software RAID Setup Utility Press Esc in the TOP menu of LSI Logic Software RAID Setup Utility. When a confirmation message appears, select [Yes]. When the above message appears, press Ctrl + Alt + Delete.
Page 98: Menu Tree
4-36 Configuring Your Server Menu Tree Setting list +: Selection/execution parameter : Setting parameter. •: Information display >: Can be set (modified) after creation of logical drive Menu Description +Configure Performs Configuration settings +Easy Configuration Set configuration (Using fixed value) +New Configuration Set new configuration +View/Add Configuration...
Page 99: Operating Procedures For Setup Utility
Configuring Your Server 4-37 Operating Procedures for Setup Utility Creating/Adding Configuration Run LSI Logic Software RAID Setup Utility Set new configuration information (pack/logical drive settings) Check the logical drive settings Initialize logical drive Perform Consistency Check Exit LSI Logic Software RAID Setup Utility Run LSI Logic Software RAID Setup Utility.
Page 100 4-38 Configuring Your Server When a confirmation message (Proceed?) is displayed, select "Yes". The SCAN DEVICE starts (scanning information is displayed at the bottom of the screen). Upon completion of SCAN DEVICE, the [New Configuration - ARRAY SELECTION MENU] screen appears. Move the cursor onto the hard disk drive to be packed by using cursor key and then press Space to select the hard disk drive.
Page 101 Configuring Your Server 4-39 Press F10 to create logical drive. The [Logical Drives Configure] screen appears. (The figure below shows an example of RAID1 configured with two hard disk drives.) Logical Drives Configured RAID Size #Stripes Stripe Sz Status xxxMB 64KB ONLINE Logical Drive0...
Page 102 4-40 Configuring Your Server (5) [Span]: Sets Span. Parameter Remarks SPAN=NO* Does not set span. SPAN=YES Sets span. * Recommended When performing SPAN, create two or more sets of the same pack at pack creation, as shown in the figure below. Spanning of RAID1 ONLIN A00-01 RAID1...
Page 103 Configuring Your Server 4-41 After selecting logical drive, press F10 to start initialization. A confirmation screen for execution appears. Select "Yes" to start initialization. When the progress bar in the [Initialize Logical Drive Progress] screen indicates 100%, initialization is completed. Execute Check Consistency on the logical drive that has been initialized.
Page 104: Manual Rebuild
4-42 Configuring Your Server Manual Rebuild Replace hard disk drive Run LSI Logic Software RAID Setup Utility Execute rebuilding Exit LSI Logic Software RAID Setup Utility Replace a hard disk drive and turn on the server. Run LSI Logic Software RAID Setup Utility. Select [Rebuild] from the TOP menu.
Page 105 Configuring Your Server 4-43 Setting Hot Spare Install a hard disk drive Run LSI Logic Software RAID Setup Utility Set for hot spare. Exit LSI Logic Software RAID Setup Utility Install a hard disk drive to be used as hot spare, and then turn on the server. Run LSI Logic Software RAID Setup Utility.
Page 106 4-44 Configuring Your Server Press Esc to return to the TOP menu and exit LSI Logic Software RAID Setup Utility. IMPORTANT: Select [Objects] → [Physical Drive] → [Port #X] → [Force Offline] to cancel the hot spare setting. When two or more hard disk drives (of the same capacity) are assigned as hot spare, rebuilding is performed in order starting from the one with the smaller CH number/ID number.
Page 107: Check Consistency
Configuring Your Server 4-45 Check Consistency Run LSI Logic Software RAID Setup Utility Perform Check Consistency Exit LSI Logic Software RAID Setup Utility Run LSI Logic Software RAID Setup Utility. Select [Check Consistency] from the TOP menu. The [Logical Drives] screen appears. Move the cursor onto the logical drive to be checked, and press Space to select it.
Page 108 4-46 Configuring Your Server Others Clear Configuration Clears configuration information. Select [Configure] → [Clear Configuration] from the TOP menu. Executing [Clear Configuration] clears all configuration information on the disk array controller and hard disk drives. The configuration information on all channels of the disk array controller is also cleared.
Page 109: Chapter 5 Installing The Operating System With Express Setup
Chapter 5 Installing the Operating System with Express Setup This section describes information on using Express Setup to install and configure the following operating systems to the server. Microsoft® Windows® Server 2003 Standard Edition Microsoft® Windows® Server 2003 R2 Standard Edition To use the server with the other operating systems described in this section, contact your service representative.
Page 110: About Express Setup
5-2 Installing the Operating System with Express Setup About Express Setup "Express Setup" helps you to install the Windows Operating System. The setup automatically configures the RAID system and installs the Operating System and some management software. IMPORTANT: Executing the Express Setup erases all data on the hard disk drive.
Page 111 If you want to use the drivers located on the "OEM-Disk for Mass Storage Device" that ships with optional boards, a parameters file is mandatory. You can create a parameters file in advance using "Configuration Diskette Creator" included in NEC EXPRESSBUILDER.
Page 112: Microsoft Windows Server 2003
5-4 Installing the Operating System with Express Setup Microsoft Windows Server 2003 This subsection provides information on installing Microsoft® Windows® Server 2003 in the server. Read instruction in this section before proceeding the installation. IMPORTANT: When using Windows Server 2003 with this equipment, surely apply ServicePack 1.
Page 113: Nec Esmpro Agent
Installing the Operating System with Express Setup 5-5 NEC ESMPRO Agent NEC ESMPRO Agent requires to install the necras.sys driver on your Windows system. If you install the Windows without using the Express Setup, run the "Update Express5800 system" in Master Control Menu.
Page 114: Windows Server 2003
5-6 Installing the Operating System with Express Setup Windows Server 2003 Express Setup can install the Windows Server 2003 easily, but confirm below notes before installing the Windows. IMPORTANT: Complete all the process of hardware settings(BIOS and optional board settings) before starting the installation. See "Setup for Solving Problems"...
Page 115: Creating Partition Size
Installing the Operating System with Express Setup 5-7 Creating Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 3500MB (Windows Server 2003 R2) = 3500MB (Windows Server 2003 with Service...
Page 116 5-8 Installing the Operating System with Express Setup Re-installing to the hard disk drive which has been upgraded to Dynamic Disk You cannot re-install Windows Server 2003 with the current partition of the hard disk drive upgraded to Dynamic Disk kept remained. If you want to keep the current partition remained, see Appendix D to re-install the system.
Page 117: The Flow Of Setup
Confirm Setup File Create New File No Floppy Disk Confirm the specification and input the value Remove the Floppy Disk and CD-ROM Copying NEC Modules from the Drive ↓ Copying Selected Application Modules Insert Windows CD-ROM Agree Software License Agreement...
Page 118: Installing The Windows Server 2003
"Reinstalling the operation system when multiple logical drives exist" (Appendix D). Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive of the server. Press Ctrl, Alt, and Delete to reboot from the NEC EXPRESSBUILDER. The system boots from the CD-ROM and NEC EXPRESSBUILDER starts.
Page 119 Installing the Operating System with Express Setup 5-11 If you select "Yes" at step 5, place a floppy disk into the floppy disk drive mounted on the server. If not, go on the next step. NOTE: If you set the floppy disk at this step, do not remove the floppy disk from the server until the message as removing the floppy disk appears.
Page 120 5-12 Installing the Operating System with Express Setup IMPORTANT: Reserve the partition to install the OS more than the minimally required size. If you select "Use Existing Partition" at "System Partition", the information included in the first partition (excluding maintenance partition) will all be formatted and deleted.
Page 121 NOTE: You can use this function only when the floppy disk drive is attached to the system. Remove the NEC EXPRESSBUILDER CD-ROM from the DVD-ROM drive according to the message. If you proceed the setup by using setup parameter file, remove the floppy disk from the floppy disk drive.
Page 122: Installing And Setting Device Drivers
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. The [Windows Explorer] dialog starts. * The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].
Page 123: Network Driver
Installing the Operating System with Express Setup 5-15 Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
Page 124: Optional Network Board Driver
If you want to utilize optional Network Board (N8104-112/119/120/111/86/121), the network driver will be installed automatically. Therefore, the driver attached to the Network board should not be used. If you want to utilize optional Network Board (N8104-86/111), install the driver stored in NEC EXPRESSBUILDER CD-ROM. In case of utilizing (N8104-86/111) "DVD-ROM Drive Letter:\WINNT\DOTNET\NS4\PRO100\WS03XP2K"...
Page 125: Installation Of The Optional Network Board Driver
Installing the Operating System with Express Setup 5-17 Installation of the Optional Network Board Driver Start Device Manager. Click [Network adapters] and Double-Click [(Network Adapter Name)]. [(Network Adapter Name) Properties] appears. NOTE: [(Intel(R) PRO/1000...)] is the name of On-Board adapter. All other names show the Optional Network Board.
Page 126 5-18 Installing the Operating System with Express Setup Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter and automatically converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter.
Page 127: Graphics Accelerator Driver
Follow the message to continue the installation. If the dialog message "Digital Signature could not been found." appears, select [Yes] to continue. Remove the NEC EXPRESSBUILDER CD-ROM from the DVD-ROM drive, follow the direction on the screen and restart the system...
Page 128 5-20 Installing the Operating System with Express Setup Installing SCSI Controller Driver (N8103-75/95) If you utilize SCSI controller driver (N8103-75/95), update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. The SCSI controller driver will be installed automatically. Notes of N8103-75 After installing OS, the driver does not installed according to the method of installing OS occasionally.
Page 129: Setting For Solving Problems
Installing the Operating System with Express Setup 5-21 Setting for Solving Problems Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server.
Page 130 5-22 Installing the Operating System with Express Setup IMPORTANT: Windows Server 2003 x64 Editions To specify "Complete Memory Dump" to write the debug information is recommended. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so that specify "Kernel Memory Dump"...
Page 131 Installing the Operating System with Express Setup 5-23 Specify "Complete memory dump" and modify [Dump file:] in the [Write debugging information] group box. e.g. Write the debug information in D drive write the file name "MEMORY.DMP". D:\MEMORY.DMP Click [Settings] on the [Performance] group box. The [Performance Options] window appears.
Page 132 5-24 Installing the Operating System with Express Setup Windows Dr. Watson Windows Dr. Watson is a debugger for application errors. If any application error is detected, Dr. Watson diagnoses the server and logs diagnostic information (log). Follow the procedure below and specify Dr.
Page 133: Network Monitor
Installing the Operating System with Express Setup 5-25 Network Monitor Utilizing Network Monitor helps you to investigate and manage with network trouble. To utilize Network Monitor, you need to restart the system after the installation has completed, so we recommend to install Network Monitor before any network trouble may occur. Point to [Settings] from Start menu and click [Control Panel].
Page 134: Installing Maintenance Utilities
<Windows Server 2003> Ensure that Service Pack 1 is applied and update the system. The necessary drivers for NEC Express5800 will be applied by updating the system. IMPORTANT: If you change the configuration of the system (by adding or removing hardware or Operating system software components) or repair the system, you must run the system update again.
Page 135 Log on to the system with the account that has administrative authority (e.g. Supervisor) and insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive of the server. [Setup] in [Master Control Menu] screen appears, so left-click the item. Click [Update the System]...
Page 136: Making Backup Copies Of System Information
Save the information after completing the system setup. Without the backup data, you will not be able to recover the information. You can save the information by the following process. Insert the "NEC EXPRESSBUILDER" CD-ROM into the DVD-ROM drive and reboot the system. Select [Tools].
Page 137: Installing With The Oem-Fd For Mass Storage Device
If you would like to install or re-install the OS when the system has new mass storage device not to be supported by NEC EXPRESSBUILDER, you have to set as follows. Read the manual supplied with the mass storage device before setting the server.
Page 138 5-30 Installing the Operating System with Express Setup (This page is intentionally left blank.)
Page 139 Chapter 6 Installing and Using Utilities This section describes how to use the NEC EXPRESSBUILDER CD-ROM that comes with your server and to install the utilities stored on the NEC EXPRESSBUILDER.
Page 140 6-2 Installing and Using Utilities NEC EXPRESSBUILDER NEC EXPRESSBUILDER is an automated software integration tool to help simplify the process of installing and configuring your server. Shipped with all NEC servers, the NEC EXPRESSBUILDER CD-ROM provides a flexible, guided installation process for system administrators to install Microsoft Windows 2003 Server, Microsoft Windows 2000 or other operating systems (contact your service representative for the server certified operating systems).
Page 141: Chapter 6 Installing And Using Utilities
Installing and Using Utilities 6-3 Windows-based This program is called as "Master Control Menu" that can run under the Microsoft Windows system (Windows 95 or later and Windows NT 4.0 or later). You can install the several applications and read the documentation from the menu.
Page 142: Nec Expressbuilder
ROM drive of your server. Ensure that the floppy disk drive is empty. Press the RESET switch or press Ctrl, Alt, and Delete to reboot from the NEC EXPRESSBUILDER. (You may also turn off and then on again to reboot the server.)
Page 143: Express Setup
If you install Windows Server 2003, after a few tasks are completed, all that remains to be done is to remove the NEC EXPRESSBUILDER CD-ROM and install the Windows CD-ROM, input a product ID number, and acknowledge the license agreement.
Page 144 NEC EXPRESSBUILDER CD-ROM contains a number of device drivers and utilities that you can put on floppy disks and load onto your system. Using this menu creates a support disk by copying from the NEC EXPRESSBUILDER CD-ROM. If your system has the Windows operating system, you may find it more convenient to use NEC EXPRESSBUILDER for Windows-based to make support disks.
Page 145 – Create Maintenance Partition NEC EXPRESSBUILDER creates about 55MB of the maintenance partition on the system disk (or disk array system) as work area. The various utilities are installed when the maintenance partition is created successfully or when the maintenance partition is already created.
Page 146 BIOS/FW/etc. Update This menu allows you to update the software module such as BIOS and firmware of the server by using the update disk (3.5-inch floppy disk) that is distributed from NEC customer service representative. After rebooting the system, an update program is started automatically from the floppy disk, and the various BIOS and firmware programs are updated.
Page 147: Nec Expressbuilder For Windows-Based (Master Control Menu)
Some documents are provided in the PDF format. Use the Adobe Acrobat Reader to read these documents. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. Master Control Menu appears on the screen automatically. If the Autorun function is invalid in your system, run the \MC\1ST.EXE file in the CD-ROM directly.
Page 148: Configuration Diskette Creator
Also, you can install the system with the same specification as before when re-installing the system. We recommend you to create [Configuration Diskette] to setup the servers from NEC EXPRESSBUILDER. IMPORTANT: You can not create [Configuration Diskette] for Microsoft Windows Server 2003 x64 Editions and Microsoft Windows 2000.
Page 149 Installing and Using Utilities 6-11 Click [Configuration Diskette Creator]. Configuration Diskette Creator window is displayed. Click [Create New Information files] from the [File] menu. The [Disk Environment] dialog box will be displayed. Specify each item and click [OK]. The dialog boxes to specify setup information will be displayed in order, such as [Basic Information] dialog box.
Page 150 6-12 Installing and Using Utilities Follow the message to specify each item on the dialog box and click [Next]. NOTE: If you click on [Cancel], all the input value will be deleted. When completing the specification of setup information, the [Save Setup Information] dialog box will appear.
Page 151 Installing and Using Utilities 6-13 Installing Optional Mass Storage Driver To install optional Mass Storage Driver that is supported by the Express Setup, follow the procedure below to create [Configuration Diskette]. Display Configuration Diskette Creator window. From the [File] menu, click [Create new information files]. [Disk Environment] dialog box will be displayed.
Page 152: Nec Esmpro
6-14 Installing and Using Utilities NEC ESMPRO The NEC ESMPRO lets a system administrator manage remote servers across a network. NEC ESMPRO monitors server hardware and software configurations, failures, and performance. With log data collected by NEC ESMPRO, a system administrator can track long-term and short-term performance, monitor server usage, create graphs to record trends, and check server failure rates.
Page 153: Web-Based Promise Array Manager
MSM. Setup with Express Setup You can install MSM with Express Setup contained in NEC EXPRESSBUILDER CD-ROM. When you start the Express Setup, a dialog to specify an application appears. Select [MSM] on the dialog. Manual Setup See the online document "MegaRAID Storage Manager User's Guide contained in NEC...
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Page 155: Chapter 7 Maintenance
MAKING BACKUP COPIES NEC recommends you make backup copies of your valuable data stored in hard disk drives of the server on a regular basis. For backup storage devices suitable for the server and backup tools, consult with your sales agent.
Page 156: Cleaning
7-2 Maintenance CLEANING Clean the server on a regular basis to keep the server in a good shape. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 157: Cleaning The Server
Maintenance 7-3 Cleaning the Server For daily cleaning, wipe the external surfaces of the server with a dry soft cloth. Follow the procedure below if stains remain on the surfaces: IMPORTANT: To avoid altering the material and color of the server, do not use volatile solvents such as thinner and benzene to clean the server.
Page 158: Cleaning The Interior
7-4 Maintenance Cleaning the Interior One of the most important items in a good maintenance program is regular and thorough cleaning of the interior of the server, especially around the mother board. Dust buildup inside the server can lead to several problems. As dust acts as a thermal insulator, a buildup can prevent proper system cooling.
Page 159: Cleaning The Keyboard/Mouse
Maintenance 7-5 Cleaning the Keyboard/Mouse Make sure that the server and peripheral devices are all off-powered (the POWER/SLEEP lamp goes off), and then wipe the keyboard surface with a dry cloth. The mouse operation depends on the degree of smoothness of the internal ball rotation. To keep the mouse ball clean, use the mouse in a place with little dust.
Page 160: Cleaning Disc
7-6 Maintenance Cleaning Disc A dusty disc or dust-accumulated tray causes the device to fail to read data correctly. Follow the procedure below to clean the tray and disc regularly: Make sure that the server is powered (the POWER/SLEEP LED is lit). Press the CD tray Open/Close button on the front of the DVD-ROM drive.
Page 161: System Diagnostics
Maintenance 7-7 SYSTEM DIAGNOSTICS The System Diagnostics runs several tests on the server. Select [Tools] - [System Diagnostics] in the NEC EXPRESSBUILDER to diagnose the system. Test Items The following items are tested in system diagnostics. Memory CPU cache memory...
Page 162: Startup And Exit Of System Diagnostics
Plug the power cord and power on the server. Use the NEC EXPRESSBUILDER CD-ROM to start the system. See "NEC EXPRESSBUILDER" of Chapter 6 "Installing and Using Utilities", to start the system properly. "NEC EXPRESSBUILDER Top Menu" is displayed on the screen, when starting the system from the NEC EXPRESSBUILDER.
Page 163 Maintenance 7-9 Select [System Diagnostics]. The system diagnostics starts and will be completed in approximately three minutes. When the diagnostics is completed, the screen of the display changes as shown below: Diagnostics tool title Test window title Test result Test summary window Guideline –...
Page 164 – <Reboot> Reboots the system. Select <Reboot> in the [Enduser Menu] above. The server restarts and the system is started from the NEC EXPRESSBUILDER. Exit the NEC EXPRESSBUILDER, and remove the CD-ROM from the DVD-ROM drive. Power off the server and unplug the power cord from the receptacle.
Page 165: Relocating/Storing The Server
Maintenance 7-11 RELOCATING/STORING THE SERVER Follow the procedure below to relocate or store the server: CAUTION Observe the following instructions to use the server safely. Failure to follow these instructions may cause a fire, personal injury, or property damage. See pages 1-3 to 1-8 for details.
Page 166 7-12 Maintenance (This page is intentionally left blank.)
Page 167: Chapter 8 Troubleshooting
Troubleshooting If your server does not operate as expected, read this chapter before assuming a failure. NOTE: For provision against an unexpected failure, it is recommended to install the Off-line Maintenance Utility, NEC ESMPRO, to the server and client computers.
Page 168: System Viewers
Monitor the occurrence of fault by NEC ESMPRO during the system operation. Especially take note on whether any alert is reported to NEC ESMPRO Manager on the language PC. Check whether any alert is reported on the Operation Window, Data Viewer, or Alert Viewer of NEC ESMPRO Manager.
Page 169: Lamps
Troubleshooting 8-3 LAMPS The following describes lamps on the server and their indications. See Chapter 2 for each location. Access lamp Access lamp 1000/100/10 lamp POWER/SLEEP lamp Disk access lamp LINK/ACT lamp FRONT REAR...
Page 170: Power/Sleep Lamp
8-4 Troubleshooting POWER/SLEEP Lamp The green POWER/SLEEP lamp lights to indicate normal operation while the server is powered. When the server is off-powered, the POWER/SLEEP lamp stays unlit. The POWER/SLEEP lamp indicates that the server is running in the power-saving mode (sleep mode).
Page 171: Error Messages
Troubleshooting 8-5 ERROR MESSAGES If an error occurs in the server, an error message appears on the display unit connected to the server. Error Messages after Power-on Powering on the server automatically starts the self-diagnostic program, POST (Power On Self- Test).
Page 172: Post Error Messages
8-6 Troubleshooting POST Error Messages When POST detects an error, it displays an error message on the display unit screen. The following table lists error codes, error messages, and actions to take. IMPORTANT: Take a note on the messages displayed before consulting with your sales agent.
Page 173: Troubleshooting
Troubleshooting 8-7 Error Error message Recommended Action code 02D1 System Memory exceeds the CPU's caching limit. Contact your service representative. 02F4 EISA CMOS not write able 02F5 DMA Test Failed 02F6 Software NMI Failed 02F7 Fail-safe Timer NMI Failed 0B71 System Temperature out of the range 8100 Memory decreased in size...
Page 174: Beep Codes
8-8 Troubleshooting Beep Codes If an error occurs during the POST, the server beeps, indicating the type of error. Each number indicates the number of short beeps, and a hyphen indicates a pause. For example, the beep interval 1-3-1-1 indicates 1 beep, pause, 3 beeps, pause, 1 beep, pause, and 1 beep notifying that the DRAM refresh test error occurred.
Page 175: Solving Problems
If the server still fails to operate successfully after solving your problem, take a note on the on- screen message and contact your sales agent. Problems with NEC Express Server No screen display appears and beep occurs. Is the DIMM board installed securely? →...
Page 176 8-10 Troubleshooting POST fails to complete: Is the DIMM board installed? → At least one DIMM boards are required for operation. Is the memory size large? → The memory check may take a few seconds if the memory size is large. Wait for a while.
Page 177 Troubleshooting 8-11 The keyboard or mouse fails to operate: Is the cable properly connected? → Make sure that the cable is connected to the correct connector on the rear of the server. → The keyboard or mouse does not operate if it is connected when the server is powered (not applicable to USB devices).
Page 178 Fail to access the (internal or external) SCSI devices: Is the SCSI device applicable to the server? → Operation of any SCSI device that is not authorized by NEC is not guaranteed. Is the cable connection changed? → See Chapter 10 for cable connection.
Page 179: Problems With Windows Server 2003 X64 Editions
Troubleshooting 8-13 Problems with Windows Server 2003 x64 Editions There are some cases that an event log is registered as follows when you install Windows Server 2003 x64 Editions. Source: DCOM Category: Error Event ID: 10016 Description: The application-specific permission settings do not grant Local Activation permission for the COM server application with CLSID {555F3418-D99E- 4E51-800A-6E89CFD8B1D7} to the user {NT AUTHORITY\LOCAL SERVICE} SID {S-1-5-19}.
Page 180: Problems With Windows Server 2003 R2
R2, above-shown event log will be registered. For more details, refer to "Enabling Microsoft Windows Server 2003 R2 Hardware Management" on the following site. [NEC Express5800 Web Site] http://www.nec.co.jp/express/download/W2K3_R2 Problems with Windows Server 2003 The system displays the message below and fails to log on.
Page 181: Problems With Windows Server 2003 And Windows 2000
→ Take out the floppy disk and restart the server. Is the NEC EXPRESSBUILDER CD-ROM in the DVD-ROM drive? → Take out the NEC EXPRESSBUILDER CD-ROM and restart the server. Is the OS broken? → Use recovery process to recover the system. (See "Recovery for Windows 2000 System"...
Page 182 8-16 Troubleshooting The system does not restart automatically when a stop error occurs, though the system is adjusted to automatically restarting: → When the system does not restart automatically, restart it manually. The system restarts automatically when a stop error occurs, though the system is NOT adjusted to automatically restarting: →...
Page 183: Problems With Nec Expressbuilder
Troubleshooting 8-17 Problems with NEC EXPRESSBUILDER When the server is not booted from the NEC EXPRESSBUILDER CD-ROM, check the following: Did you set the NEC EXPRESSBUILDER during POST and restart the server? → If you do not set the NEC EXPRESSBUILDER during POST and restart the server, an error message will appear or the OS will boot.
Page 184: Problems With Express Setup
Microsoft network client. Component : SNMP Application : NEC ESMPRO Agent RAID utility such as Web-based Promise Array Manager and so on (if the RAID controller is detected) RAID utility such as MegaRAID Storage Manager and so on (if the RAID controller is detected)
Page 185 Troubleshooting 8-19 [OK] does not appear on [Role of Computer] screen. → The [OK] does not appear if the setup information file that has already been created is loaded. → [OK] appears only when you first entered the [Role of Computer] screen. Once you go to the next screen from [Role of Computer], the [OK] will not appear even if you click [Back] to go back to the [Role of Computer] screen.
Page 186: Problems With Disk Array Configuration
8-20 Troubleshooting Windows 2000 is started with Network adapter that has not been specified during Express Setup → Windows 2000 will install the recognized Network adapter specified as default value. If you want to modify the specification, it can be done from Control Panel after starting Windows 2000.
Page 187: Problems With Master Control Menu
Troubleshooting 8-21 Problems with Master Control Menu The master control menu fails to appear: Is your system Windows NT 4.0 or later, or Windows 95 or later? → The CD-ROM Autorun feature is supported by Windows NT 4.0 and Windows 95. The older versions do not automatically start from the CD-ROM.
Page 188: Collect Configuration Information
8-22 Troubleshooting Collect Configuration Information This section describes on how to collect the information on hardware configuration and inside specification. In order to collect information, "Diagnostic Program" is used. IMPORTANT: If STOP error, system error, or stall occurred, follow the procedure below after restarting the system. Point to [Settings] in Start menu, and click [Control Panel].
Page 189: Collecting Dr. Watson Diagnostic Information
Troubleshooting 8-23 Collecting Dr. Watson Diagnostic Information Dr. Watson collects diagnostic information related to application errors. The location to save the information can be specified as you like. For more information, see Chapter 5. Memory Dump If an error occurs, the dump file should be saved to acquire necessary information. If you saved the dump to DAT, write down that it is saved as "NTBackup"...
Page 190: Recovery For Windows 2000 System
Please insert the disk labeled manufacturer-supplied hardware support disk into Drive A: *Press ENTER when ready. Insert the Windows 2000 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed.
Page 191 Troubleshooting 8-25 Select the proper SCSI Adapter and press Enter. – Promise SuperTrak EX8350/8300 Controller-Intel x86 platform (When N8103-101 board is installed.) – Promise SuperTrak EX4350 Controller-Intel x86 platform (When N8103-103 board is installed.) – Adaptec Ultra320 SCSI Cards (Win2000) (When N8103-75 board is installed.) Press R to select the recovery option.
Page 192: Off-Line Maintenance Utility
8-26 Troubleshooting OFF-LINE MAINTENANCE UTILITY The Off-line Maintenance Utility is an OS-independent maintenance program. When you are unable to start the OS-dependent NEC ESMPRO to troubleshoot a problem, the Off-line Maintenance Utility can be used. IMPORTANT: The Off-line Maintenance Utility is intended for use of your sales agent.
Page 193: Features Of Off-Line Maintenance Utility
Without the backup data, the system-specific information and/or configuration may not be restored. Only the authorized personnel is allowed to restore the backup data. Start of Utilities With the NEC EXPRESSBUILDER, you can start the following utilities installed in the maintenance partition. – System Diagnostics –...
Page 194: Resetting The Server
8-28 Troubleshooting RESETTING THE SERVER If the server halts before starting the OS, press and hold Ctrl and Alt and press Delete. This restarts the server. IMPORTANT: Resetting the server clears the DIMM memory and the data in process. To reset the server when it is not frozen, make sure that no processing is in progress.
Page 195: Chapter 9 Upgrading Your Server
Use the options and cables approved by NEC. You will be charged by any repair of a malfunction, fault, or defect occurring in a server in which one or more component not approved by NEC are used.
Page 196: Safety Notes
9-2 Upgrading Your Server SAFETY NOTES Observe the following notes to install or remove optional devices safely and properly. WARNING Observe the following instructions to use the server safely. Failure to follow these instructions may result in death or serious personal injury. See pages 1-3 to 1-8 for details.
Page 197: Static Precautions
Upgrading Your Server 9-3 STATIC PRECAUTIONS An electrostatic discharge (ESD) can damage disk drives, option boards, and other components. Electronic device can be easily damaged by static electricity. To prevent damage, observe the following information. Wear a wrist strap (an arm belt or anti-static glove). Wear a wrist strap on your wrist.
Page 198: Preparing For Installation And Removal
9-4 Upgrading Your Server PREPARING FOR INSTALLATION AND REMOVAL Prepare the installation or removal of a component depending on the following procedure: Shut down the OS. Press the POWER/SLEEP switch to turn off the power of the server. (The POWER/SLEEP lamp goes off.) POWER/SLEEP lamp Pull out the power cord from the AC inlet on the server.
Page 199: Installation Or Removal Procedure
Upgrading Your Server 9-5 INSTALLATION OR REMOVAL PROCEDURE Install or remove a component from the server in the following procedure. Left Side Cover The left side cover should be removed to access to built-in devices and/or mother board in the server. It is not necessary to remove the right side cover.
Page 200 9-6 Upgrading Your Server Loosen the two screws. Hold the side cover securely to remove it.
Page 201 Upgrading Your Server 9-7 Position the server until on its right side.
Page 202: Upgrading Your Server
9-8 Upgrading Your Server Installation The side cover can be installed in the reverse procedure of the removal. Make sure that the hooks on the side cover are inserted into the frames and holes of the server securely. IMPORTANT: After one or more optional devices are installed or removed completely, install the removed side cover securely.
Page 203: Front Mask
Upgrading Your Server 9-9 Front Mask The front mask must be removed to install or remove the hard disk drive and 5.25-inch device. Removal Follow the procedure below to remove the front mask. See the section "Preparing for Installation and Removal" described earlier to prepare. Remove the left side cover as described earlier in this chapter.
Page 204 9-10 Upgrading Your Server Remove the front mask to the left to release the tabs on the front mask from the chassis. Position the server until on its right side. Installation The front mask can be installed in the reverse order of the removal. Insert the three tabs at the right end of the front mask into the holes on the front of the server, press the left end of the front mask to the server, and lock the mask with the release tabs.
Page 205: 3.5-Inch Hard Disk Drive
IMPORTANT: Do not use any hard disk drive that is not authorized by NEC. Installing a third-party hard drive may cause a failure in the server as well as the hard disk drive. Repair of any failure or damage in the server caused by such a hard disk drive will be charged.
Page 206 9-12 Upgrading Your Server Installation Follow the procedure as described below to install 3.5-inch hard disk drives. Configure the operation mode of hard disk drives according to the manual supplied with the hard disk drive. Hard disk drive Bay to Install Serial ATA connector on mother board First hard disk drive Serial ATA connector 1...
Page 207 Upgrading Your Server 9-13 Loosen two screws on the front panel securing the hard disk drive bay. Loosen the screws securing the hard disk drive bay. Only loosen the screws. They may not be removed. IMPORTANT: Loosening the screws causes the hard disk drive bay to be made free.
Page 208 9-14 Upgrading Your Server Slide the hard disk drive bay in the depth of the server only a little to remove the bay. IMPORTANT: Be careful not to have the hard disk drive bay hit on any components on the mother board. Place the hard disk drive bay on a flat and rigid place carefully.
Page 209 Upgrading Your Server 9-15 Align the screw holes of the hard disk drive with those of the hard disk drive bay and secure the hard disk drive with the screws (4) provided with the hard disk drive. IMPORTANT: Use the screws provided with the hard disk drive. If not, use the screws provided with the server to secure it.
Page 210 9-16 Upgrading Your Server Insert the holes of the hard disk drive bay into the hooks of the server with making the hard disk drive bay contact with the frame of the server. In the figure, the PCI guide rail at the bottom is omitted for easy understanding.
Page 211 Upgrading Your Server 9-17 Slide the hard disk drive bay to the front of the server. NOTES: Make sure that the screw securing hooks on the hard disk drive bay are hang on the screws on the server. Also make sure that the craws on the hard disk drive bay are inserted to the holes on the front of the server.
Page 212 9-18 Upgrading Your Server Provide the cable connections. See "CABLE CONNECTIONS" described later for details. NOTES: If caps are put on the SCSI interface and/or power cables, remove them. (Save the removed caps carefully.) Put the mating caps on the unused power connectors and bundle the cables with a repeat tie.
Page 213 Upgrading Your Server 9-19 Removal Follow the procedure as described below to remove 3.5-inch hard disk drives. IMPORTANT: About data on the hard disk drive Be sure to take appropriate measures not to leak important data (e.g., customers' information or companies' management information) on the removed hard disk drive to any third parties.
Page 214: Pci Board
9-20 Upgrading Your Server PCI Board The server is equipped with five slots for installing PCI boards. IMPORTANT: Any PCI board is easily affected by static electricity. Handle a PCI board after making your body contact with a metallic frame section of the server to discharge the static electricity on your body.
Page 215 Upgrading Your Server 9-21 Slots to install the PCI board Slot Slot Slot (Bus A) (Bus B) (Bus C) Product name PCIe #1 PCIe #2 PCI #3 PCI #4 32-bit/ 32-bit/ PCI slot capability x4 lane x8 lane 33MHz 33MHz N code Remarks Slot size...
Page 216 9-22 Upgrading Your Server Installation Considerations for RAID Controller Described below must be considered when installing any of the RAID controller listed below. For details, refer to the manual that comes with the RAID controller. – N8103-101/103 SATA Disk array controller Prepare the hard disk drives and cables appropriate to RAID controller to be installed.
Page 217 Upgrading Your Server 9-23 N8103-101 Black cable Black Red cable N8103-103 Red cable Black cable...
Page 218 9-24 Upgrading Your Server Installation Install the board to be connected to the PCI board slot depending on the following procedure. Refer to the manual provided with the board. Before the installation, set the switches and jumpers on the installed board appropriately referring to the manual provided with the board, if necessary.
Page 219 Upgrading Your Server 9-25 Remove the additional slot cover at the same location (height) as the installation slot. IMPORTANT: Save the removed slot cover carefully. Make the component side of the board face the bottom of the server, put the rear panel of the board on the frame spring securely, and push the board fully so that the board connection port is certainly connected to the slot.
Page 220 9-26 Upgrading Your Server Install the PCI retention springs removed in step 5. Insert claw. Insert claw. Push the tabs of the PCI board retention springs one by one to make them contact with the rear of the server. A click occurs to lock each of the tabs. Assemble the server.
Page 221 Upgrading Your Server 9-27 Setting after installation Depending on the type of the installed board, some settings of the server must be modified by using the proper utility (such as the BIOS Setup Utility or the setup utility installed in the board) after the installation.
Page 222 9-28 Upgrading Your Server Installation of N8117-01A RS-232C Connector Kit Install the board to be connected to the PCI board slot depending on the following procedure. Refer to the manual provided with the connector kit. Remove the screw from the slot to install the connector kit. Then, remove the slot cover. IMPORTANT: Save the removed slot cover carefully.
Page 223 Upgrading Your Server 9-29 Route the cable so that it does not interfere with the other PCI board, and connect the cable to the serial port B connector on mother board. See the figure below for connector location. IMPORTANT: Connect the cable properly by making sure the polarity of connector.
Page 224: Dimm
DIMM on a desk directly. See "Static Precautions" for details of the static electricity. Do not use any DIMM not approved by NEC. If an unapproved third party's DIMM is installed in the server, not only the DIMM but also the server itself may be defected.
Page 225 Upgrading Your Server 9-31 Installation Order and Notes Single channel memory configuration Install DIMMs one by one in the ascending order of DIMM slot numbers. Dual channel memory configuration To activate the dual channel mode, the following conditions must be met: –...
Page 226 9-32 Upgrading Your Server Installation Install a DIMM in the following procedure. See the section "Preparing for Installation and Removal" described earlier to prepare. Remove the left side cover as described earlier in this chapter. Firmly hold the server with your both hands so that its left side faces upward, and bring it down slowly and gently.
Page 227 Remove the DIMM depending on the following procedure. NOTES: To remove the defected DIMM, check the error message appearing in POST or NEC ESMPRO to identify the DIMM socket (group) in which the defected DIMM is installed. The server needs at least one DIMM installed to operate.
Page 228: File Device
9-34 Upgrading Your Server File Device The server has two slots on which backup devices including DVD-ROM, MO, and magnetic tape drives are installed (the factory installed DVD-ROM drive occupies another slot). NOTES: If a SCSI device is installed, the optional SCSI controller board and internal SCSI cable are required.
Page 229 Upgrading Your Server 9-35 Installation Install a file device in the following procedure: Provide the proper setting for the device. See the table below for the settings of the devices which can be installed in the device bay. Device 5.25-inch device SCSI device Termination resistance OFF* * If the terminator is not attached to the optional internal SCSI cable, set the termination...
Page 230 9-36 Upgrading Your Server Place the file bay on a flat and rigid table carefully. Push the tabs on the both sides of the dummy cover to remove the cover. IMPORTANT: Save the removed dummy cover carefully. Dummy cover for device bay Remove the EMI cover.
Page 231 Upgrading Your Server 9-37 Align the screw holes on the device with those on the file bay and secure the device by using the four screws provided with the device. IMPORTANT: Use the screws provided with the optional device to secure it. If not, use the screws provided with the server.
Page 232 9-38 Upgrading Your Server Insert the file bay into the server. Push the file bay until a click occurs to lock it. Connect the interface and power cables to the 5.25-inch device installed from one side of the server. See Chapter 10 for details. NOTE: Connect the interface cable of the floppy disk drive so that the end with the red line indicating pin 1 faces the mother board.
Page 233 Upgrading Your Server 9-39 Assemble the server. If a SCSI device is installed, set the parameters including the transmission rate using the BIOS utility of the SCSI controller. Refer to the manual provided with the SCSI controller for details. Install the device driver for the installed device. Refer to the manual provided with the device for details.
Page 234: Floppy Disk Drive
9-40 Upgrading Your Server Floppy Disk Drive Your server can contain an optional floppy disk drive. Installation See the section "Preparing for Installation and Removal" described earlier to prepare. Remove the left side cover and front mask as described earlier in this chapter. Remove all the cables from the factory installed DVD-ROM drive and the devices installed in the device bay.
Page 235 Upgrading Your Server 9-41 Place the file bay on a flat and rigid table carefully. Push the tabs on the both sides of the dummy cover to remove the cover. IMPORTANT: Save the removed dummy cover carefully. Bracket cover Insert a floppy disk drive into the file bay. Fix the floppy disk drive with three screws (two for left side, and one for right side).
Page 236 9-42 Upgrading Your Server While pushing the both hooks on rear of the bracket, remove the bracket from the bracket cover. Install the bracket cover. Bracket cover Run BIOS SETUP utility to change settings for floppy disk drive. Select [Main] → [Legacy Diskette A:] → [1.44/1.25 MB 31/2"]. Then, select [Exit] → [Exit Saving Changes], and reboot the server.
Page 237: Chapter 10 Internal Cabling Diagrams
Chapter 10 Internal Cabling Diagrams Internal cable connections of the server are shown below. NOTE: See Chapter 2 for detail connector locations on the mother board.
Page 238: Interface Cables
10-2 Internal Cabling Diagrams INTERFACE CABLES This section describes the connections of the interface cables. Addition of Hard Disk Drive The connection required when a hard disk drive is added is described below. Installation of SATA Disks If the serial ATA (SATA) hard disk drives are added, connect the cables as shown in the figure below. Fill the drive bay with the hard disk drives from the top to bottom bay.
Page 239: Connection Of Disk Array Controller (Sata)
Internal Cabling Diagrams 10-3 Connection of Disk Array Controller (SATA) If serial ATA (SATA) disks are installed, the disk array controller (SATA) can be connected to the server. The disk array controller (SATA) is an optional PCI RAID board provided to improve the data reliability.
Page 240: Internal Cabling Diagrams
10-4 Internal Cabling Diagrams To build a disk array, at least two hard disk drives are required. Use the SATA cables provided with the disk array controller (SATA) for the connection. Remove the cables connected to the hard disk drives and save them carefully. IMPORTANT: Use hard disk drives with the same capacity and performance.
Page 241: Connection Of 5.25-Inch Device
Internal Cabling Diagrams 10-5 Connection of 5.25-inch Device The 5.25-inch device bay can be equipped with a single device, or a SCSI device or an IDE device such as DVD-ROM. Installation of SCSI Device The SCSI controller and the SCSI cable used for the connection is sold separately. If the SCSI cable sold separately has the connector for terminating the SCSI connection, make the termination setting of the 5.25-inch device invalid.
Page 242: Power Cables
10-6 Internal Cabling Diagrams POWER CABLES An example of the power cable connection is shown in the figure below. The server only uses the power cables shown here. [Standard configuration] SATA SCSI *: Unused connector...
Page 243: Appendix A Specifications
Appendix A Specifications NEC Express5800/110Gd Item N8100-1279F N8100-1280F N8100-1281F Type Intel Celeron D Intel Pentium 4 DualCore Intel processor processor Xeon processor Clock 2.93GHz/256KB 3.4GHz/2MB 1.86GHz/2MB Number of processors Maximum Chipset Intel 3000 + Intel 82801GR Memory Standard 512 MB (512 MB × 1) Maximum 8 GB (2 GB ×...
Page 244 A-2 Specifications (This page is intentionally left blank.)
Page 245: Appendix B Other Precautions
Server Management Software The NEC EXPRESSBUILDER CD-ROM that comes with the server contains the NEC ESMPRO utility. NEC recommends that you should install the NEC ESMPRO for effective use of the reliability enhancement features of the server. Floppy Disk The following describes use of the floppy disk.
Page 246 B-2 Other Precautions Notes on use The floppy disk is an important data storage media with delicate structure and requires care. Keep the following notes in mind to use it: Insert the floppy disk into the floppy disk drive gently as far as it goes. Attach the label to the correct position.
Page 247 The floppy disk is a very delicate storage media. Dust or thermal changes, as well as operator's misconduct or sever failures, may cause loss of data. To avoid loss of data, NEC recommends that you should make a back-up copy of your valuable data on a regular...
Page 248: Dvd/Cd-Rom
Three-generation data management NEC recommends that you should employ three-generation data management for data storage. Three-generation data management uses three cartridge tapes: A, B, and C. You save data to tape A on the first day, tape B on the second day, tape C on the third day, tape A on the forth day, and so on.
Page 249: Keyboard
Other Precautions B-5 This enables you, for example, to use tape B to restore the data when tape C makes a read error. Also when both tapes B and C make a read error, you can restore your valuable data by using the data stored in tape A.
Page 250: Mouse
B-6 Other Precautions Mouse Like the keyboard, the mouse is a device to instruct your computer. Many OS's and application software require the mouse for operation. NOTES: Functions assigned to the mouse buttons vary depending on the software. For details, refer to the manual provided with the software.
Page 251: Appendix C Irq And I/O Port Address
Appendix C IRQ and I/O Port Address The factory-set interrupt requests and I/O port addresses are listed below. Find an appropriate one to install an optional device. Interrupt Request The factory-set IRQs are assigned as follows: Peripheral Device (Controller) Peripheral Device (Controller) System timer Real-time clock Keyboard...
Page 252 C-2 IRQ and I/O Port Address I/O Port Address The factory-set I/O port addresses for the server are assigned as follows: Address* Chip in Use 00 – CF7 DMA1 controller 20 – 21 Interrupt controller 1 40 – 43, 50 – 53 Timer 1 Keyboard/mouse System speaker...
Page 253: Appendix D Installing Windows Server 2003 X64 Editions
Installing Service Pack You can install the Service Pack on the server. When the Service Pack is not attached to your system, prepare it by yourself. Updating System If you modified the Windows system, execute "Update Express5800 system" in Master Control Menu.
Page 254: Re-Installing To The Hard Disk Drive Which Has Been Upgraded To Dynamic Disk
D-2 Installing Windows Server 2003 x64 Editions Re-installing to the Hard Disk Drive which has been upgraded to Dynamic Disk If you want to leave the existing partition when installing the system on the hard disk drive upgraded to Dynamic Disk, note the following issue: Do not select the partition that OS had been installed as the partition to install the OS newly.
Page 255: Creating Partition Size
Installing Windows Server 2003 x64 Editions D-3 Creating Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 4100MB Paging File Size (Recommended) = Mounted Memory Size * 1.5...
Page 256: Installing Windows Server 2003 X64 Editions
Create from the menu which appears when running NEC Express5800 Server with NEC EXPRESSBUILDER. If you have only NEC Express5800 Server to create Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER, use this procedure. If Windows Server 2003 or Windows 2000 can be operated on NEC Express5800 Server, you can use the other procedure described later.
Page 257 Prepare one 3.5-inch floppy disk. Run the operating system. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive of the server. [Master Control Menu] will appear. Click on [Setup] with left mouse button and click [Make OEM-DISK] and then [for Windows Server 2003 x64 Edition].
Page 258: Windows Server 2003 X64 Editions Clean Installation
Please insert the disk labeled manufacturer-supplied hardware support disk into Drive A: *Press ENTER when ready. Insert the Windows Server 2003 x64 Edition OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed.
Page 259 Installing Windows Server 2003 x64 Editions D-7 Select the proper SCSI Adapter and press Enter. – Promise SuperTrak EX Series Controller-x64 platform (When N8103-101 board is installed.) – Promise SuperTrak EX Series Controller-x64 platform (When N8103-103 board is installed.) – LSI MegaRAID Software RAID (Windows XP/2003 64-bit) (When LSI Logic Embedded MegaRAID...
Page 260 D-8 Installing Windows Server 2003 x64 Editions Insert Microsoft Windows Server 2003 R2 x64 Edition DISC 2 CD-ROM into the DVD- ROM drive. Confirm the parameters and click [OK]. When the installation has completed, remove Microsoft Windows Server 2003 R2 x64 Edition DISC 2 CD-ROM from the DVD-ROM drive, and restart the system.
Page 261: Reinstallation To Multiple Logical Drives
Installing Windows Server 2003 x64 Editions D-9 Reinstallation to Multiple Logical Drives This subsection describes the procedure for reinstalling the operation system if the multiple logical drives exist. Before Re-installing the Operation System Be sure to make backup copies before re-installing the operation system just in case. Re-installing the Operation System Start the clean installation following the procedure described in this manual.
Page 262: Procedure For License Authentication
D-10 Installing Windows Server 2003 x64 Editions Procedure for Modifying the Drive Letter Be careful that the drive letter of the system or boot volume cannot modify with the following procedure. Click Start menu, right-click [My Computer], and specify [Manage] to start [Computer Management].
Page 263: Updating The System
Logon to the system using the administrator account or other account which is a member of the Administrators group. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. Master Control Menu is automatically appeared on the screen. Click on [Setup] with left mouse button and click on [Update the system] section.
Page 264: Driver Installation And Advanced Settings
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. The [Windows Explorer] dialog starts. * The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].
Page 265: Network Driver
Installing Windows Server 2003 x64 Editions D-13 Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
Page 266: Re-Install The Network Driver
D-14 Installing Windows Server 2003 x64 Editions Also, add or delete any protocols and services if necessary. You can operate the process on the property dialog box for local area network which can be appeared from [Network and Dial-up Connection]. NOTE: We recommend you to add [Network Monitor] at [Adding Services].
Page 267: Graphics Accelerator Driver
Follow the message to continue the installation. If the dialog message "Digital Signature could not been found." appears, select [Yes] to continue. Remove the NEC EXPRESSBUILDER CD-ROM from the DVD-ROM drive, follow the direction on the screen and restart the system...
Page 268: Optional Network Board Driver
If you want to utilize optional Network Board (N8104-112/119/120/111/86/121), the network driver will be installed automatically. Therefore, the driver attached to the Network board should not be used. If you want to utilize optional Network Board (N8104-86/111), install the driver stored in NEC EXPRESSBUILDER CD-ROM. In case of utilizing (N8104-86/111) "DVD-ROM Drive Letter:\WINNT\W2K3AMD\NS4\PRO100\WS3XPX64"...
Page 269: Adapter Fault Tolerance (Aft)/Adaptive Load Balancing (Alb
Installing Windows Server 2003 x64 Editions D-17 Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter and automatically converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter.
Page 270: Installing Scsi Controller Driver (N8103-75
D-18 Installing Windows Server 2003 x64 Editions Installing SCSI Controller Driver (N8103-75) If you utilize SCSI controller driver (N8103-75), update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. The SCSI controller driver will be installed automatically. Installing SCSI Controller Driver (N8103-95)
Page 271: About Windows Activation
Installing Windows Server 2003 x64 Editions D-19 About Windows Activation Windows Server 2003 x64 Editions must be activated before you can use Windows Server 2003 x64 Editions. Windows activation process is as follows. Click [Run] on [Start] menu. Type as follows in the [Open:] box, and click [OK]. oobe/msoobe /a When the screen as follows is displayed, click [Next].
Page 272: Setting For Collecting Memory Dump (Debug Information
D-20 Installing Windows Server 2003 x64 Editions The following screen is displayed. Process "Windows activation" according to the following message. SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION) Set for collecting memory dump using the procedure described in Chapter 5.
Page 273: Appendix E Installing Windows Server 2003
When using Windows Server 2003 with this equipment, surely apply ServicePack 1. When installing Windows Server 2003 R2, it is not necessary to apply Service Pack 1. Updating System If you modified the Windows system, execute "Update Express5800 system" in Master Control Menu.
Page 274: Re-Installing To The Hard Disk Drive Which Has Been Upgraded To Dynamic Disk
E-2 Installing Windows Server 2003 Re-installing to the Hard Disk Drive which has been upgraded to Dynamic Disk If you want to leave the existing partition when installing the system on the hard disk drive upgraded to Dynamic Disk, note the following issue: Do not select the partition that OS had been installed as the partition to install the OS newly.
Page 275: Creating Partition Size
Installing Windows Server 2003 E-3 Creating Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 3500MB (Windows Server 2003 R2) = 3500MB (Windows Server 2003 with Service...
Page 276: Installing Windows Server 2003
If you have only NEC Express5800 Server to create Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER, use this procedure. If Windows Server 2003 or Windows 2000 can be operated on NEC Express5800 Server, you can use the other procedure described later.
Page 277 Prepare one 3.5-inch floppy disk. Run the operating system. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive of the server. [Master Control Menu] will appear. Click on [Setup] with left mouse button and click [Make OEM-DISK] and then [for Windows Server 2003].
Page 278: Windows Server 2003 Clean Installation
Please insert the disk labeled manufacturer-supplied hardware support disk into Drive A: *Press ENTER when ready. Insert the Windows Server 2003 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed.
Page 279 Installing Windows Server 2003 E-7 Select the proper SCSI Adapter and press Enter. – Promise SuperTrak EX8350/8300 Controller-Intel x86 platform (When N8103-101 board is installed.) – Promise SuperTrak EX4350 Controller-Intel x86 platform (When N8103-103 board is installed.) – LSI MegaRAID Software RAID (Windows XP/2003) (When LSI Logic Embedded MegaRAID...
Page 280 E-8 Installing Windows Server 2003 When the installation has completed, remove Microsoft Windows Server 2003 R2 DISC 2 CD-ROM from the DVD-ROM drive, and restart the system. When the installation has completed, be sure to execute the tasks described in "Driver Installation and Advanced Settings"...
Page 281: Upgrade Installation
Installing Windows Server 2003 E-9 Upgrade Installation Procedures below upgrade the installed Windows 2000 to Windows Server 2003 R2. IMPORTANT: It is not the procedure of upgrade installation to Windows Server 2003 R2 from Windows Server 2003. Please refer to [About the upgrade to Windows Server 2003 R2] for details.
Page 282 E-10 Installing Windows Server 2003 Insert the Windows Server 2003 OEM-DISK for EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of SCSI adapters will be displayed. If the optional board is installed, select the proper SCSI Adapter and press Enter. –...
Page 283 Installing Windows Server 2003 E-11 Insert Microsoft Windows Server 2003 R2 DISC 2 CD-ROM into the DVD-ROM drive. Confirm the parameters and click [OK]. When the installation has completed, remove Microsoft Windows Server 2003 R2 DISC 2 CD-ROM from the DVD-ROM drive, and restart the system. Update the system.
Page 284: Reinstallation To Multiple Logical Drives
E-12 Installing Windows Server 2003 Reinstallation to Multiple Logical Drives This subsection describes the procedure for reinstalling the operation system if the multiple logical drives exist. Before Re-installing the Operation System Be sure to make backup copies before re-installing the operation system just in case. Re-installing the Operation System Start the clean installation following the procedure described in this manual.
Page 285: Procedure For License Authentication
Installing Windows Server 2003 E-13 Procedure for Modifying the Drive Letter Be careful that the drive letter of the system or boot volume cannot modify with the following procedure. Click Start menu, right-click [My Computer], and specify [Manage] to start [Computer Management].
Page 286: Updating The System - Applying Service Pack
Updating the System - Applying Service Pack - Ensure that Service Pack 1 is applied and update the system. The necessary drivers for NEC Express5800 will be applied by updating the system. IMPORTANT: If you change the configuration of the system (by...
Page 287 Installing Windows Server 2003 E-15 Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. Master Control Menu is automatically appeared on the screen. Click on [Setup] with left mouse button and click on [Update the system] section. Continue your work for system update as the following message.
Page 288: Driver Installation And Advanced Settings
PROSet is necessary to utilize these features. Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. The [Windows Explorer] dialog starts. * The procedure in the case of the standard start menu Click Start menu and click [Windows Explorer].
Page 289: Network Driver
Installing Windows Server 2003 E-17 Network Driver Specify the details of network driver. One standard network driver that is mounted will be installed automatically, but the link speed and Duplex mode need to be specified manually. [When PROSet is not installed] The [Local Area Connection Properties] dialog box appears.
Page 290: Optional Network Board Driver
If you want to utilize optional Network Board (N8104-112/119/120/111/86/121), the network driver will be installed automatically. Therefore, the driver attached to the Network board should not be used. If you want to utilize optional Network Board (N8104-86/111), install the driver stored in NEC EXPRESSBUILDER CD-ROM. In case of utilizing (N8104-86/111) "DVD-ROM Drive Letter:\WINNT\DOTNET\NS4\PRO100\WS03XP2K"...
Page 291: Installation Of The Optional Network Board Driver
Installing Windows Server 2003 E-19 Installation of the Optional Network Board Driver Start Device Manager. Click [Network adapters] and Double-Click [(Network Adapter Name)]. [(Network Adapter Name) Properties] appears. NOTE: [(Intel(R) PRO/1000...)] is the name of On-Board adapter. All other names show the Optional Network Board. Click [Driver] tab and click [Update Driver...].
Page 292: Adapter Fault Tolerance (Aft)/Adaptive Load Balancing (Alb
E-20 Installing Windows Server 2003 Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter and automatically converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter.
Page 293: Graphics Accelerator Driver
Installing Windows Server 2003 E-21 Graphics Accelerator Driver Standard graphics accelerator drivers that are mounted will be installed automatically. The following is the procedure when it is necessary to install manually. Please install the graphics accelerator driver according to the procedures in "Installation of the graphics accelerator driver"...
Page 294: Installing Scsi Controller Driver (N8103-75/95
E-22 Installing Windows Server 2003 Installing SCSI Controller Driver (N8103-75/95) If you utilize SCSI controller driver (N8103-75/95), update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. The SCSI controller driver will be installed automatically. Notes of N8103-75 After installing OS, the driver does not installed according to the method of installing OS occasionally.
Page 295: About Windows Activation
Installing Windows Server 2003 E-23 About Windows Activation Windows Server 2003 must be activated before you can use Windows Server 2003. Windows activation process is as follows. Click [Run] on [Start] menu. Type as follows in the [Open:] box, and click [OK]. oobe/msoobe /a When the screen as follows is displayed, click [Next].
Page 296: Setting For Collecting Memory Dump (Debug Information
E-24 Installing Windows Server 2003 The following screen is displayed. Process "Windows activation" according to the following message. SETTING FOR COLLECTING MEMORY DUMP (DEBUG INFORMATION) Set for collecting memory dump using the procedure described in Chapter 5.
Page 297: Appendix F Installing Windows 2000
Installing Service Pack You can install the Service Pack on the server. When the Service Pack is not attached to your system, prepare it by yourself. Updating System If you modified the Windows system, execute "Update Express5800 system" in Master Control Menu.
Page 298: Re-Installing To The Hard Disk Drive Which Has Been Upgraded To Dynamic Disk
F-2 Installing Windows 2000 Re-installing to the Hard Disk Drive which has been upgraded to Dynamic Disk If you want to leave the existing partition when installing the system on the hard disk drive upgraded to Dynamic Disk, note the following issue: Do not select the partition that OS had been installed as the partition to install the OS newly.
Page 299: Creating Partition Size
Installing Windows 2000 F-3 Creating Partition Size The size for the partition that the system is to be installed can be calculated from the following formula. Size necessary to install the system + Paging File Size + Dump File Size + Application Size Size necessary to install the system = 1000MB Paging File Size (Recommended) = Mounted Memory Size * 1.5...
Page 300: Installing Windows 2000
F-4 Installing Windows 2000 INSTALLING WINDOWS 2000 Preparations for Installation NEC EXPRESSBUILDER CD-ROM Microsoft Windows 2000 Server (CD-ROM) Windows 2000 Service Pack (CD-ROM) User's Guide Getting Started Windows 2000 Clean Installation This section explains how to perform a clean installation of Windows 2000.
Page 301 Drive A: *Press ENTER when ready. Insert the Windows 2000 OEM-DISK for NEC EXPRESSBUILDER into the floppy disk drive, and press Enter. A list of mass storage devices is displayed. Select the proper SCSI Adapter and press Enter.
Page 302: Reinstallation To Multiple Logical Drives
F-6 Installing Windows 2000 Reinstallation to Multiple Logical Drives This subsection describes the procedure for reinstalling the operation system if the multiple logical drives exist. Before Re-installing the Operation System Be sure to make backup copies before re-installing the operation system just in case. Re-installing the Operation System Start the clean installation following the procedure described in this manual.
Page 303 Installing Windows 2000 F-7 Procedure for Modifying the Drive Letter Be careful that the drive letter of the system or boot volume cannot modify with the following procedure. Click Start menu, right-click [My Computer], and specify [Manage] to start [Computer Management].
Page 304: Updating The System - Installing Service Pack
Logon to the system using the administrator account or other account which is a member of the Administrators group. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. Master Control Menu is automatically appeared on the screen. Click on [Setup] with left mouse button and click on [Update the system] section.
Page 305: Driver Installation And Advanced Settings
Installing Windows 2000 F-9 DRIVER INSTALLATION AND ADVANCED SETTINGS This section describes on how to install and setup various standard drivers mounted on the device. For the information on installing and setting up the driver that is not described in this section, please refer to the document attached to the driver.
Page 306 F-10 Installing Windows 2000 Follow the procedure below to install PROSet. Insert the NEC EXPRESSBUILDER CD-ROM into the DVD-ROM drive. Click Start menu, point to [Program], [Accessory] and click [Explorer]. Run "DXSETUP.EXE" in the following directory. <DVD-ROM drive Letter>:\WINNT\W2K\NS4\PROSET\2KXPWS03 The [Intel(R) PROSet - InstallShield Wizard] dialog starts.
Page 307: Network Driver
Installing Windows 2000 F-11 Network Driver [When PROSet is not installed] Click Start menu and click [Network and Dial-Up Connection]. The [Network and Dial-Up Connection] dialog box appears. Right-click [Local Area Connection] and click [Properties] from pop-up menu. The [Local Area Connection Properties] dialog box appears. Click [Configure].
Page 308: Re-Install The Network Driver
F-12 Installing Windows 2000 Re-install the Network Driver After installing OS and deleting the network drivers, if you want to re-install the network drivers, follow the procedure below. Restart OS and logon to your system. [Upgrade Device Driver Wizard] dialog box appears. Click [Next].
Page 309: Optional Network Board Driver
If you want to utilize optional Network Board (N8104-112/119/120/111/86/121), the network driver will be installed automatically. Therefore, the driver attached to the Network board should not be used. If you want to utilize optional Network Board (N8104-86/111), install the driver stored in NEC EXPRESSBUILDER CD-ROM. In case of utilizing (N8104-86/111) "DVD-ROM Drive Letter:\WINNT\W2K\NS4\PRO100\WS03XP2K"...
Page 310: Adapter Fault Tolerance (Aft)/Adaptive Load Balancing (Alb
F-14 Installing Windows 2000 Adapter Fault Tolerance (AFT)/Adaptive Load Balancing (ALB) Adapter Fault Tolerance (AFT) is a feature that creates a group containing more than one adapter and automatically converts the process of the working adapter to the other adapter in the group when any trouble occurred on that adapter.
Page 311: Graphics Accelerator Driver
Installing Windows 2000 F-15 Graphics Accelerator Driver The following is the procedure when it is necessary to install manually. Please install the graphics accelerator driver according to the following < Installation of the graphics accelerator driver > procedures. Installation of Graphics Accelerator Driver Click Start menu, point to [Programs], [Accessories] and click [Windows Explorer].
Page 312: Installing Scsi Controller Driver (N8103-75
Restart the system according to the message appeared on the screen. Installing SCSI Controller Driver (N8103-95) If you utilize SCSI controller driver (N8103-95), update your system with NEC EXPRESSBUILDER CD-ROM attached to your system. The SCSI controller driver will be installed automatically.
Page 313: Setting For Solving Problems
Installing Windows 2000 F-17 SETTING FOR SOLVING PROBLEMS Setup the following issue in advance so that your computer can recover from any trouble precisely and as soon as possible when it should occur. Memory Dump (Debug Information) This section describes the procedures for collecting memory dump (debug information) in the server.
Page 314 F-18 Installing Windows 2000 IMPORTANT: To specify "Complete Memory Dump" to write the debug information is recommended. If the mounted memory size is larger than 2GB, "Complete Memory Dump" cannot be specified so that specify "Kernel Memory Dump" instead. Specify the drive where there is a free area more than the size of "the memory capacity mounted on Express server + 12MB"(In case the memory capacity is more than 2GB, a free area of "2048+12MB"...
Page 315: Appendix G Product Configuration Record Table
Appendix G Product Configuration Record Table Use this table for information about setup and system environment change. Hardware Main Unit Model name Serial No. Date Installed Clock Serial No. Date Installed Memory Size Serial No. Date Installed Size Serial No. Date Installed Size Serial No.
Page 316 G-2 Product Configuration Record Table 5.25-inch Device Slot 1 Size Capacity Serial No. Model name Type number Date Installed Slot 2 (standard Size Capacity Serial No. DVD-ROM Model name Type number Date Installed drive) 3.5-inch Device Slot 1 Size Capacity Serial No.
Page 317: Software
Product Configuration Record Table G-3 Software Firmware version Name: Version: Application of RUR media Apply Name: Version: File system HPFS NTFS Others ( Bundled software installed Licensed software installed Application running when a failure occurred Remarks...
Page 318 G-4 Product Configuration Record Table (This page is intentionally left blank.)

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110gd Nec express5800/110gd