Station Profile (Hot Desk); System Alarm; System Announcements; System Clock - Iwatsu ENTERPROSE-CS Owner's Manual

Station Profile (Hot Desk)

The Station Profile (Hot Desk) feature allows an ECS user profile to be
defined per person allowing them to login to an ICON 5810, 5910 or 5930
phone enabled for Station Profile. When logged in all call routing, call
progress, phone status and phone programming changes to reflect the values
programmed for that user profile.

System Alarm

Should there be a malfunction with your system, the Iwatsu Enterprise-CS will
generate an alarm indication on the Attendant Console and the IX-PWSE
Power Supply Alarm LED and Status Indicator in the Gateway Controller.

System Announcements

When the Iwatsu Enterprise-CS is equipped with an automated attendant,
messages can be played to callers. Examples include

ACD and UCD announcements - "All agents are busy"

Night Mode announcements - "Our office is closed for the day"

System Clock

The Iwatsu Enterprise-CS is equipped with a real time clock that provides an
indication of the current time and duration of both incoming and outgoing calls
on the LCD display of Iwatsu telephones. The clock also has a perpetual
calendar that eliminates the need to change the date for leap year or adjust the
time for daylight savings.

System Speed Dial

Up to 900 frequently dialed numbers may be registered in the system database
for abbreviated dialing. The numbers may or may not be restricted to certain
extensions.

Text Messaging

The text-messaging feature allows station users to send a 16-character text
message to another system extension. There are two types of text messages,
system text messages and personal text messages. A text message may be sent
as either a busy bypass/no answer text message or as a stored text message.
Busy bypass/no answer text messages appear on the recipient's LCD
immediately. Stored text messages do not appear on the display, but instead,
light the recipient's [TXT MSG] key. Stored text messages are saved in
memory until the recipient manually displays them.
IWATSU ENTERPRISE-CS SYSTEM FEATURES - 76