Hospitality Features - Iwatsu ENTERPROSE-CS Owner's Manual

Hospitality Features

The Iwatsu Enterprise-CS software has been designed to include features that
are specific to the hotel/motel industry. These features include Intercom Call
Restriction, Message Waiting notification, Room Status indication and Wake-
Up Call. Each feature is described below with the procedure for its operation.
911 Support
At default, the ECS is programmed to automatically contact your local Public
Safety Answering Point (PSAP) when 911 is dialed. In addition, Iwatsu
Enterprise-CS is one of the only systems that support enhanced 911 service.
Enhanced 911 service ensures that when 911 is dialed from a system
extension, information that allows the PSAP to identify the caller's location in
a building is sent to the PSAP along with the call. Check with your system
installer or ICON Voice Networks Dealer to make sure your system is
programmed for enhanced 911 service.
From an outside or inside line:
 Go off-hook
 Dial 911
 You will be connected to your local Public Safety Answering Point
(PSAP).
Intercom Call Restriction
The Iwatsu Enterprise-CS may be programmed to restrict guest rooms from
calling each other to eliminate prank calls. Guests may still make intercom
calls to the Hotel/Motel's administrative extensions.
Message Waiting Control
Allows you to inform a guest that there is a message waiting for them by
lighting a Message Waiting Lamp on the phone in their room. This operation
allows you to send a message without having the phone ring.
To turn Message Waiting on:
 Press the Speaker key SPKR
 Wait for the dial tone
 Press the Message Waiting Control key MSG CTRL
 Dial the guest room extension number
 Press the Connect key CNCT to leave a message
 Wait for a confirmation tone
HOSPITALITY FEATURES USER GUIDE - 249