Iwatsu Enterprise-Cs Features; 911 Support; All Ring Hunt Group Name Display On Intercom Call; Auto-Discovery Mode - Iwatsu ENTERPROSE-CS Owner's Manual

Table of Contents

Advertisement

Iwatsu Enterprise-CS Features

This section explains some of the major system features in your Iwatsu
Enterprise-CS.

911 Support

At default, Iwatsu Enterprise-CS is programmed to automatically contact your
local Public Safety Answering Point (PSAP) when 911 is dialed. In addition,
Iwatsu Enterprise-CS is one of the only systems that support Enhanced 911
Service. Enhanced 911 Service ensures that when 911 is dialed from a system
extension, information that allows the PSAP to identify the caller's location in
a building is sent to the PSAP along with the call. Check with your system
installer or ICON Voice Networks Dealer to make sure your system is
programmed for Enhanced 911 Service.

All Ring Hunt Group Name Display on Intercom Call

When an intercom call is placed to an all ring hunt group, the ECS can be
programmed to display the calling party extension number and the hunt group
name on the display of an Iwatsu ICON telephone. The primary purpose of this
enhancement is to provide additional detail about the caller's location when
integrating the ECS with a nurse call system.
Note: This feature is not supported on outside line calls to an all ring hunt
group.

Auto-Discovery Mode

Iwatsu Auto-Discovery Mode is a propriety network protocol developed by
Iwatsu that allows the ICON series 5930/5910 IP Telephone to automatically
identify itself on the local network and connect to the ECS system. Iwatsu
Auto-Discovery is available when the IP telephone is in the factory default
configuration. If the IP telephone has been previously configured, the IP
telephone can be defaulted or can be configured using the Manual Quick Setup
or the Manual Setup Advanced.

Automated Attendant

The Iwatsu ECS in combination with either the Esnatech Officelinx Unified
Communications System or Omega-Voice VMI voice mail card offers
automated attendant service allowing calls to be routed to specific extensions,
extension groups, attendant menus or outside numbers based on time of day,
day of week or manually.
IWATSU ENTERPRISE-CS SYSTEM FEATURES - 51

Hide quick links:

Advertisement

Table of Contents
loading

This manual is also suitable for:

Enterprise-cs

Table of Contents