Call Intercept; Call Swap - Iwatsu ENTERPROSE-CS Owner's Manual

 Wait for confirmation tone
 Press the Speaker key SPKR

Call Intercept

The Attendant Intercept feature allows an outside call to be directed to ring at
an attendant position if the call goes unanswered, if transferred to a
non-existent extension, or if a call reaches an extension in the DND (Do Not
Disturb) mode. If a call is transferred to a non-existent extension the Recall
key LED will light on the attendant station. ECS software version 8.0 and
higher extends the Attendant Intercept operation to incoming PRI/BRI calls as
well as, incoming T1 ANI/DNIS calls.

Call Swap

Allows you to alternate between the outside calling party (the source) and the
requested extension user (the destination) during the process of transferring a
call without having to use the Hold key HOLD/DND.
To alternate between the Source and the Destination:
 Press the Swap key SWAP or SPLIT if assigned and the key will flash
red, or,
 Press the red flashing Source key SOURCE to speak with the outside
call or press the red flashing Destination key DEST to speak with the
extension if assigned as keys
The Attendant Position may be programmed to have either a Swap key or
Source and Destination keys, but not both.
CCSU Serial Number / ECS Software Version Display
The IX-CCSU Serial Number and ECS Software Version Display feature
allows a technician or user to display the last six digits of the IX-CCSU Serial
Number and the ECS Software Version from any attendant position.
To view the IX-CCSU Serial Number and ECS Software Version:
 Dial FEATURE + 93.
Only Iwatsu attendant stations with a two-line display can display this
information. Iwatsu Platinum Series 12i/d telephones can only display the IX-
CCSU serial number (top system line) and not the ECS software version on the
second line of the display.
ATTENDANT POSITION USER GUIDE - 181