Caller Id Display For Held/Parked Calls; Caller Id Pass Through On Transfer To External Number; Caller Id Trunks; Ccsu Serial Number / Ecs Software Version Display - Iwatsu ENTERPROSE-CS Owner's Manual

Caller ID Display for Held/Parked Calls

The Caller ID Display on Hold / Park feature enables an Iwatsu ICON Series
5810, 5910, 5930 and 59DS to display the Caller ID name or number
information of a call placed on hold or park from a self-labeling key. This
feature is enabled for all or disabled for all of the following keys on a specific
station.

CO Line Keys

Float Keys

Individual Park Keys

Group Park Keys
In order to display the key(s) must be programmed as a self-labeling feature
key on the Iwatsu ICON Series 5810/5910/5930/59DS.
Caller ID Pass Through on Transfer to External
Number
The Iwatsu ECS when used with the Esnatech Officelinx system can be
enabled to send the original caller ID received from an incoming CO call when
Officelinx transfers the incoming CO call to an outside number through a PRI
or SIP trunk. If the PRI or SIP carrier accepts replacement of the calling party
number, then the called party can see the original caller ID instead of the caller
ID of the Iwatsu ECS. This feature requires Esnatech Officelinx version 8.0
and above and Iwatsu ECS Software Version 8.0 and above.
Note: Not all PRI and SIP trunk service providers accept changes to the
Calling Party Number (CPN). This feature is not applicable with those service
providers. ICON Voice Networks dealer is responsible for verifying service
provider support for this feature.

Caller ID Trunks

Iwatsu Enterprise-CS will support Caller ID trunks provided by the phone
company. One of the following cards is required to support this feature, IX-
8PSUB-2 with the IX-400-2, IX-8UNTK, IX-8CITK, IX-408 or IX-044 with
IX-400.

CCSU Serial Number / ECS Software Version Display

The IX-CCSU Serial Number and ECS Software Version Display feature
allows a technician or user to display the last six digits of the IX-CCSU Serial
Number and the ECS Software Version from any attendant position by dialing
FEATURE + 93.
IWATSU ENTERPRISE-CS SYSTEM FEATURES - 57