User Manuals: Iwatsu ENTERPROSE-CS Cordless Telephone

Manuals and User Guides for Iwatsu ENTERPROSE-CS Cordless Telephone. We have 1 Iwatsu ENTERPROSE-CS Cordless Telephone manual available for free PDF download: Owner's Manual

Iwatsu ENTERPROSE-CS Owner's Manual

Iwatsu ENTERPROSE-CS Owner's Manual (274 pages)

Brand: Iwatsu | Category: Cordless Telephone | Size: 2 MB

Table of Contents

Table of Contents
5
Section 1 - Iwatsu Enterprise-CS General Description

21
Fcc Registration and Requirements

21
Iwatsu Enterprise-Cs Ip, Digital and Wireless Telephones

41
Optional Station Equipment

49
- IX-59Ac Power Adapter
  50
- IX-58Extender Loop Limit Extender
  50
- IX-12Elk-3 Expansion Line Key Unit
  50
- IX-Lrau (IX-12Ktd / S-3 Only)
  50
- IX-Stpd
  51
- IX-Vtpd
  51
- IX-Bpcu (IX-12Ktd / S-3 Only)
  51
- IX-Sshd (Standard Handset)
  51
- IX-Hshg
  52
Power Supply Description

52
- IX-Pwse
  52
- IX-Pwses
  52
- IX-Expws
  52
- IX-DCDCM
  52
- IX-Rngum
  53
- IX-Bacbb
  53
- Battery Back-Up
  53
Common Control Cards

54
Station Interface Cards

56
Trunk Interface Cards

60
Shared Resource Cards

62
Section 2 - Iwatsu Enterprise-CS Features

67
Iwatsu Enterprise-CS Features

69
- 911 Support
  69
- All Ring Hunt Group Name Display on Intercom Call
  69
- Auto-Discovery Mode
  69
- Automated Attendant
  69
- Automatic Answer
  70
- Automatic Night Answer
  70
- ANI Alphanumeric ID
  70
- Attendant Position
  70
- Automatic Number Identification (ANI)
  70
- Automatic Outside Line Release
  71
- Background Music
  71
- Bluetooth
  71
- Call Forwarding
  71
- Call Hand-Off with Mobility Key
  72
- Call Log
  72
- Call Logging
  73
- Call Recording
  73
- Caller ID Alphanumeric
  74
- Caller ID / ANI Number Storage
  74
- Caller ID Display for Held/Parked Calls
  75
- Caller ID Pass through on Transfer to External Number
  75
- Caller ID Trunks
  75
- CCSU Serial Number / ECS Software Version Display
  75
- Delayed Ringing
  76
- Dialed Number Identification Service (DNIS)
  76
  - DNIS Alphanumeric ID
    76
- Direct Inward Dial (DID) Trunks
  76
  - DID Alphanumeric ID
    76
- DID Number External Call Forward
  77
- Direct Inward Line
  77
- Direct Inward Line - Hunt Group
  77
- Directory
  77
- Disa
  77
  - Accessing DISA Features
    78
- Dynamic Host Configuration Protocol (DHCP) Controller
  80
- E-Response Help Call
  80
- External Paging
  80
- Flexible Numbering
  80
- Flexible Ringing
  80
- Hunt Groups (Terminal, All Ring and Distributed)
  80
- Intercom (ICM)
  81
- Intercom Group Call
  81
- Internal Paging
  81
- ISDN PRI Features
  81
- Loud Bell Interface
  82
- Malicious Call Identification (MCID) Key
  82
- Music on Hold
  82
- Networking - IP Campus
  83
- Networking - IP-NET
  83
- Networking - T1 E&M Tie Lines
  83
- Omega-Voice VMI Menu Integration
  83
- Optimized Routing
  84
- Personal Ring Tones
  84
- Power Failure Backup Memory
  84
- Power Failure Backup System
  84
- Quick Forwarding Using the Hold/Quick Forward Key
  84
- Real IP Apps
  85
  - ICON Quevue
    85
  - ICON Virtual DSS
    86
  - Call Director
    87
  - PC Attendant Console
    88
  - TAPI Client
    90
  - ICON Enterprise Services
    90
  - ICON Enterprise Services Requirements for Real IP Apps
    90
- Remote Programming/Diagnostics
  91
- Smdr
  91
- Self-Labeling Keys
  92
- Simple Network Management Protocol (Snmp)
  93
- Speech Dialing
  93
- SIP Trunk Support
  93
- Station Coaching
  93
- Station Profile (Hot Desk)
  94
- System Alarm
  94
- System Announcements
  94
- System Clock
  94
- System Speed Dial
  94
- Text Messaging
  94
- Text Web
  95
- Ticker Field Display
  95
- Toll Restriction
  95
- Tone Pulse Dialing
  96
- Transfer Off-Premise
  96
- Transfer to Guest Mailbox
  96
- Transfer to Speed Dial
  96
- Trunk Interfaces
  96
- Uniform Call Distribution (UCD)
  96
- User Options (Station Programming)
  97
- Voice Mail/Automated Attendant Integration
  98
Digital Telephones

112
Basic Feature Operation

119
- Calling – Intercom
  119
- Answering an Outside Line Call
  120
- Calling – Outside Lines
  120
- Making an Outside Line Call
  120
- Hold Pick-Up
  121
  - Transferring a Call to Call Park
    121
- When Speaking on an Outside Line
  121
Advanced Features

122
- Account Code
  122
Advanced Feature Operation

123
- Alphanumeric Display
  123
- Alphanumeric Speed Dial by Name
  123
- Alternate Tone/Pulse Dialing
  124
- Automatic Outside Line Answer / Hold
  124
- Automatic Repeat Dialing
  124
- Background Music
  125
- Browser Programming
  128
- Built-In Speakerphone
  128
- Busy Bypass Tone Calling
  128
- Busy Override
  131
- Call Coverage
  131
- Call Divert
  132
  - Program a Forward Destination
    132
  - For Immediate, Busy/No Answer, no Answer
    133
  - For External/Psd
    133
  - Activate a Forward Destination
    133
  - Forward Status / Inactivate
    134
  - Call Forward—Follow-Me
    134
  - Set Forward Destination
    134
  - Follow Me
    136
  - To Cancel Via Disa
    137
  - Operating Conditions
    138
  - View the Call Log
    138
  - Make a Call from the Call Log
    138
  - Store a Call Log Entry to Personal Speed Dial
    138
  - Call Monitoring
    139
  - Add Digits to a Call Log Entry
    139
- Call Park/Swap
  139
- Caller ID, Ani Storage
  142
- Caller ID Display Change
  143
- Caller ID on Hold
  144
- Consultation Hold
  145
- Direct Outside Line Appearance
  146
- Direct Station Selection/Busy Lamp Field
  147
- Exclusive Hold
  149
- Distinctive Ringing - Outside Line Calls
  149
- Distinctive Ringing - ICM/Outside Line
  149
- Do Not Disturb (Dnd)
  149
- Executive Override
  150
- Extension Number Display
  150
- Feature Key Display
  150
- Full/Half-Duplex Speakerphone Mode Switching
  152
- Group Monitoring
  152
- Hands-Free Answerback on Intercom
  153
- Headset Control Key
  153
- Headset Key
  154
- Headset Connection
  155
  - Room Status
    156
- Last Number Redial
  157
- Lcd Contrast
  158
- Message Waiting – Absence Message
  159
- Microphone Cut-Off
  160
- Outside Line Pick-Up Restriction
  162
- Preset Dial/Backspace Dialing
  164
- Prime Line Access
  164
- Privacy/Privacy Release
  164
- Private Line
  165
- Remote Relay Control
  166
- Save Number Redial
  166
- Self-Labeling Display (Iwatsu Icon 5930/5910/5810 Phones Only)
  166
  - Self-Labeling Key Name Change
    167
  - Return a Self-Labeling Key to Its Default Name
    168
- Setup Menu (Iwatsu Icon 5930/5910/5810 Phones Only)
  168
  - Transfer a Call Using the Speech Dialing Key
    170
  - Personal Speed Dial
    170
  - Personal Speed Dial Registration
    170
  - To Speed Dial a Number
    172
- Station Coaching and Station Monitor
  174
- Station External Ringer Connection
  174
- Station Lockout
  174
- Text Messaging
  175
  - One-Touch Group Text Messages
    176
  - Station Text Message Registration
    176
  - To Send a Text Message
    176
  - Scrolling and Selecting Text Messages
    178
- Text Web (5930 and 5910 Only)
  178
- Ticker Field Display (Tfd)
  179
- Time Reminder
  179
- Unanswered Incoming Outside Line Warning Tone
  181
  - Change Your Station User ID
    181
  - Change Your Camp-On Recall Timer
    183
  - Change Your Station Ring Tone
    183
  - IX-4Evmc Voice Mail Card
    185
- Voice Mail Monitor (Answering Machine Emulation)
  186
- Whisper Page
  187
- Whisper Monitor
  187
Basic Features

192
- Making a 911 Support Call
  192
- Disconnecting or Releasing a Call
  194
- Putting a Call on Hold
  195
- Parking a Call
  195
- Answering a Call that Returns to the Attendant Position
  196
Advanced Features

197
- Making a Page Announcement
  197
- Call Indication
  197
- Alarm Clear
  197
- Attendant Override
  198
- Attendant Automatic Hold
  198
- Automatic Answer Mode
  198
- Abandoned / All Call
  198
- Call Intercept
  199
- Call Swap
  199
- Clock Set/Adjustment
  200
- Direct Station Selection
  200
- Dss Screen Control
  201
- Flexible Night Answer
  201
- Incoming Call Termination
  201
- Multiple Ringing Mode
  202
- Night Mode
  207
- Operator Priority
  208
- Overflow Transfer
  208
- Serial Call
  209
- Station Call Forward/Do Not Disturb Release
  209
- Station Class Restriction Change
  210
- Station Forced Release
  211
- Station Lock
  212
- System Announcement Recording
  213
- System Speed Dial Registration
  214
- System Text Message Registration
  214
- Through Dialing
  215
- Trunk Access Control
  215
- Trunk Forced Release
  216
SIP and Single Line Telephones

219
- Single Line Telephones (Slt)
  219
- Session Initiation Protocol (Sip) Telephones
  219
Section 5 - SIP & Single Line Telephone User Guide

219
Basic Features

220
- Making a 911 Call
  220
- Picking up a Call on Hold
  222
- Sip Station Name Display for Intercom Calls
  223
- Do Not Disturb
  229
- Call Forwarding
  230
  - Group Park
    232
- Hot Line
  232
  - Zone Page (External)
    233
  - Meet-Me Page Answer
    233
- Speed Dial
  234
- Protected Extension
  234
- Station Restriction Password
  236
- Single Line Message Waiting Stutter Dial Tone
  236
Section 7 - ECS ACD Automatic Call Distribution User Guide 225

245
Digital Door Phone

245
Automatic Call Distribution (Acd)

245
- Acd Calls
  245
- Acd Call Routing
  246
- Acd Group
  246
- Acd Group Expansion
  247
- Call Sequence Table
  247
- Super Queue
  250
- Acd Agent Features and Operations
  251
  - Acd Agent Keys
    251
  - Acd Agent Log-In / Log-Out
    252
  - Acd Agent Log-In Status
    253
  - Acd Call Answering
    253
  - Acd Call Record
    253
  - Acd Transfer to Call Park
    253
  - Emergency Help Calls with Recording
    254
  - Not Available
    255
  - Queue Indication
    257
  - Transfer to Call Park
    258
  - Transfer to Acd Group
    258
  - Transferred / Forwarded Calls to Acd Group
    258
- Acd Supervisor Features
  260
  - Acd Supervisor Keys
    260
  - Acd Supervisor Log-In
    260
  - Acd Call Record While Monitoring
    261
  - Acd Group Night
    261
  - Acd Supervisor Programming
    261
  - Call Sequence Table Number Change
    263
  - Help Call
    263
  - Message Recording
    264
Hospitality Features

267

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