Error Codes - Sartorius Factory Series Operating Instructions Manual

Error Codes

Error codes are displayed in the main display or text line for 2 seconds.
The program then returns automatically to the previous status.
Display
No segments appear on the display
H
L or Err 54
Err 01
O Display range
Err 02
Cal. n. possible
Err 03
Cal./adj. interrupt
Err 06
Int. wt. defective
Err 07
Function blocked
*
Err 08
oO zero range
*
Err 09
o 0 not allowed
Err 10
Tare fct. blocked
Err 11
Tare2 blocked
Err 12
Tare2 O Max.
Err 17
Adj.-wt. O Max.
Err 30
Print fct. blocked
* = occurs only via the SBI interface (ESC f3_/f4_)
Cause
No AC power is available
The AC adapter is not plugged in
Automatic shutoff configured in
Setup (code 8 7 1)
The load exceeds the
scale capacity
The weighing pan is not in place
Data output not compatible with
output format
Calibration/adjustment condition
not met, e.g.,
– The scale was not tared
– The scale is loaded
Calibration/adjustment could not
be completed within a certain time
Built-in calibration weight
is defective
Function not allowed in scales
verified for use in legal metrology
The load on the scale is too
heavy to zero the readout
Taring is not possible when the gross
weight is ≤ zero
Tare key and 2nd tare memory are
blocked when there is data in the
tare memory for the formulation
application
Tare memory not allowed
Tare memory greater than weighing
range or range limits
Internal adjustment is not possible
because preload is too heavy
Interface port for printer output
is blocked
Error Codes
Solution
Check the AC power supply
Plug in the AC adapter
Press e to switch on the scale
or select code 8 7 2
in Setup ("no automatic shutoff")
Unload the scale
Place the weighing pan
on the scale/may have to be turned
off and on again if " " is displayed
L
Change the configuration in
the Setup menu
Calibrate only when zero
is displayed
Press t to tare
Unload the scale
Allow the scale to warm up
again and repeat the
adjustment process
Contact your local Sartorius
Service Center
Contact your local Sartorius
Service Center for information
on having the settings changed
Check whether the "power-on
zero range" is set
Zero the scale
Press c to clear the formulation
application; the tare key and 2nd
tare memory are then accessible
Check the tare value entered
Check sample/container
Reduce the preload or
change the configuration
Contact your local
Sartorius Service Center
173