Error Codes And Messages - Sartorius ME415S Operating Instructions Manual

Error Codes and Messages

Error codes are displayed in the main display or text line for 2 seconds.
The program then returns automatically to the previous status.
Error Code/Message Displayed
No segments appear on the display
H
L Err 54
or
Err 01
O Display range
Err 02
Cal. n. possible
Err 03
Cal./adj. interrupt
Err 06
Int. wt. defective
Err 07
Function blocked
*
Err 08
oO zero range
*
Err 09
o 0 not allowed
Err 10
Tare fct. blocked
Err 11
Tare2 blocked
Err 12
Tare2 O Max.
Err 17
Adj.-wt. O Max.
Err 30
Print fct. blocked
Err 31
Print fct. blocked
* = occurs only when the SBI interface (ESC f3_/f4_) is used
Cause
No AC power is available
The AC adapter is not plugged in
Automatic shutoff configured
in Setup
The load exceeds the balance capacity
The weighing pan is not in place
Data output not compatible with
output format
Calibration/adjustment condition
not met, e.g.,
– The balance was not tared
– The balance is loaded
Calibration/adjustment could not
be completed within a certain time
Built-in calibration weight
is defective
Function not allowed in balances
verified for use in legal metrology
The load on the balance is too
heavy to zero the readout
Taring is not possible when the gross
≤
weight is zero
Tare key and 2nd tare memory are
blocked when there is data in the
tare memory for the formulation
application
Differential weighing:
The tare key is blocked when a tare
weight is stored for a specific sample
Tare memory not allowed
– Cannot load the sample tare weight
– Total weight in the tare memory
exceeds the capacity of the balance
– Tare value exceeds the fine range
of the verified balance
Tare memory greater than weighing
capacity or range limits
Internal adjustment is not possible
because preload is too heavy
Interface port for printer output
is blocked
Interface handshake interrupted
(XOFF, CTS)
Solution
Check the AC power supply
Plug in the AC adapter
Press e to switch on the balance or select
"automatic shutoff – off" in the Setup menu
Unload the balance
Place the weighing pan on the balance
Change the configuration in
Calibrate only when zero
is displayed
Press t to tare
Unload the balance
Allow the balance to warm up
again and repeat the
adjustment process
Contact your local Sartorius Service Center
Contact your local Sartorius
Service Center for information
on having the settings changed
Check whether "tare/zero with power on" is set
If you are using the extra function to change
the resolution, unload the balance
Zero the balance
Press c to clear the formulation
application; the tare key and 2nd
tare memory are then accessible
Differential weighing:
Unload the balance or
change to a different sample
Check the tare value entered
Unload balance or use a different sample amount
Reduce the preload or change the configuration
Contact your local Sartorius Service Center
Transmit XON, then CTS
141 141