Polycom KIRK 6000 Installation And Configuration Manual
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Polycom KIRK 6000 Installation And Configuration Manual

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KIRK
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Wireless Server 6000

Installation and

Configuration Guide

14168000 Version 2.1

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  • Page 1: Wireless Server

    Polycom KIRK ® ® Wireless Server 6000 Installation and Configuration Guide 14168000 Version 2.1...
  • Page 2 Polycom, Inc. Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom, Inc. Polycom and Accord are registered trademarks of Polycom, Inc.

  • Page 3: Table Of Contents

    Contents Contents Preface Important Information Before You Begin ......1–1 Chapter Overview ..........1–2 Related Documentation .
  • Page 4 KIRK Wireless Server 6000 Installation and Configuration Guide Deploying KIRK Wireless Server 6000 Recommendations for KIRK Base Station/KIRK Repeater Placement . . 3–2 Deployment of a KIRK Wireless Server 6000 Multi-Cell ....3–3 Sync over Air .
  • Page 5 Contents Wall Mounted (Vertical) Installation RF Coverage ....6–5 Recording the Installation Information ......6–6 Installing KIRK Repeater KIRK Repeater Description .
  • Page 6 KIRK Wireless Server 6000 Installation and Configuration Guide Retrieving Serial Number on KIRK 5020/5040 Handsets ..8–14 Basic Network Configuration Recommended Network Configuration ......9–1 Assigning DHCP Server Options .
  • Page 7 Contents Configuring a KIRK Media Resource Using Static IP Address ..11–7 General Configuration ........11–7 Media Resource Configuration .
  • Page 8 KIRK Wireless Server 6000 Installation and Configuration Guide Searching for Handset/User Information ......14–2 Unsubscribing KIRK Handsets ........14–3 KIRK 3040/4020/4040/4080 Handset .
  • Page 9 Contents Reading Statistics ......... 15–21 Updating the KIRK Media Resource Firmware .
  • Page 10 KIRK Wireless Server 6000 Installation and Configuration Guide...

  • Page 11: Important Information Before You Begin

    Preface This guide is intended for qualified technicians who will install, configure and maintain the KIRK Wireless Server 6000 (KWS6000) Solution. To qualify to install the KWS6000 Solution, you must have successfully completed the KWS6000 technical training. The guide provides all the necessary information for successful installation and maintenance of the wireless solutions.

  • Page 12: Chapter Overview

    KIRK Wireless Server 6000 Installation and Configuration Guide Chapter Overview Where is it? What is it about? When to use it? Chapter 2 Introduction to KIRK To learn about the different 6000 Wireless Server components in a typical KWS6000 configuration. Chapter 3 Deploying the KIRK To learn how to deploy a KWS6000...
  • Page 13 Preface Where is it? What is it about? When to use it? Chapter 12 Configuring KIRK Base To power up the KIRK Base Station Station, connect a computer to the KIRK Base Station, access the web based Administration Page and configure the KIRK Base Station using DHCP or TCP/IP Setup.

  • Page 14: Related Documentation

    Every softare release is accompanied by a release note. The release note describes software changes, bug fixes, outstanding issues, and hardware compability considerations for the new software release. Read the release note before you begin a software upgrade! To obtain the release note, see www.polycom.com 1–4...

  • Page 15: Acronyms

    Preface Acronyms Authentication Code ARI no. Access Rights Identity - Serial number of the KWS6000 Command Line Interface Decibels (deciBells) DECT Digital Enhanced Cordless Telecommunications DHCP Dynamic Host Configuration Protocol Domain Name System e.i.r.p. Equivalent Isotropic Radiated Power Generic Access Profile HW PCS Hardware Product Change Status - Hardware edition Internet Protocol...
  • Page 16 KIRK Wireless Server 6000 Installation and Configuration Guide VoIP Voice over Internet Protocol WLAN Wireless Local Area Network WRFP Wireless Radio Fixed Part - Wireless Repeater 1–6...

  • Page 17: Introduction To Kirk Wireless Server 6000

    Introduction to KIRK Wireless Server 6000 This section provides a description of the KWS6000 solution. A typical KWS6000 configuration includes a number of the following components, in addition to the KWS6000: • Media resources Base stations • • Repeaters • Handsets and accessories Figure 2-1 Overview of the Whole Solution...

  • Page 18: Components Of The Kirk Wireless Server 6000 Solution

    KIRK Wireless Server 6000 Installation and Configuration Guide This section provides information about: “Components of the KIRK Wireless Server 6000 Solution” on page 2-2 • • “Requirements for the KIRK Wireless Server 6000 Solution” on page 2-7 • “Installation Prerequisites” on page 2-11 Components of the KIRK Wireless Server 6000 Solution This section provides information about:...

  • Page 19: Wireless Bands

    Introduction to KIRK Wireless Server 6000 Table 2-1 Overview of System Capacity Description Capacity Max. number of simultaneous calls on each KWS6000/media resource with Codec Module Max. number of simultaneous calls with 32 media resources with Codec Module. Note: If the Codec Module is used, it is recommended to install it in al media resources.

  • Page 20: Codec Module

    KIRK Wireless Server 6000 Installation and Configuration Guide Codec Module It is possible to install a Codec Module in the media resource. The Codec Module adds a number of codecs, allowing the wireless server to interface to G.729A/G.723.1 and other codec standards. When installing a Codec Module, the media resource only adds 24 voice Note channels to the system.

  • Page 21: Kirk Repeater

    Introduction to KIRK Wireless Server 6000 KIRK Repeater The repeater can be used to extend the coverage area in a wireless solution. Depending on the repeater type, it can be mounted either on the wall or on the ceiling. The wireless repeater is used in areas with limited voice traffic, where cabling is difficult.

  • Page 22: Kirk Handset

    KIRK Wireless Server 6000 Installation and Configuration Guide KIRK Handset The handset is a lightweight, ergonomically designed wireless unit that includes an LCD display and keypad. The handset is a portable unit compatible with DECT GAP standard. The handset is designed to provide the subscriber with most of the features available for a wired phone, in addition to its roaming and handover capabilities.

  • Page 23: Kirk Maintenance Software

    ServiceTool is not used for adjustment of the 5020 Handset. Note The ServiceTool application can be downloaded from www.polycom.com. Administrative Computer An administrative computer is required for configuration and maintenance of the KWS6000, media resource and base station. This computer may be temporarily connected directly to the device or to the network.

  • Page 24: Electrical Requirements

    KIRK Wireless Server 6000 Installation and Configuration Guide Electrical Requirements The following electrical requirements must be met: Power consumption: 8V/500 mA • • Typical power consumption: 5W per unit • The supplied power for the AC adaptor power supply must be 110 to 240 ac nominal, 50/60 Hz.

  • Page 25: Electrical Requirements For Base Station

    Introduction to KIRK Wireless Server 6000 • Minimum distance between two base stations varies depending on material and construction of buildings, but there must always be synchronization chains and radio coverage overlap between the two base stations or handover between radio units. The time it takes a person to cross the common coverage area must be 10 seconds or more, as the handset needs time to scan for an alternative base station.

  • Page 26: Kirk Handsets

    KIRK Wireless Server 6000 Installation and Configuration Guide KIRK Handsets Environmental Requirements • The area where the handset is used must be within the temperature ranges of 0°C and 40°C/32°F and 104°F. • For correct battery charging, the room temperature must be between 0°C and 25°C/32°F and 77°F.

  • Page 27: Installation Prerequisites

    Introduction to KIRK Wireless Server 6000 Installation Prerequisites Ensure that a site survey and deployment have been conducted and that the Note installer has access to these plans before proceeding any further. For more information about deployment, refer to “Deploying KIRK Wireless Server 6000”...
  • Page 28 KIRK Wireless Server 6000 Installation and Configuration Guide 2–12...

  • Page 29: Deploying Kirk Wireless Server 6000

    Deploying KIRK Wireless Server 6000 Before you install the KWS6000 solution, it is necessary to perform a complete site survey and determine the exact location of KWS6000, base stations, repeaters and number of handsets required. A well planned installation should start with an RF coverage site survey. A site survey is designed to determine the optimal location for base stations and repeaters and the amount of wireless voice traffic to be supported by the installation (i.e., how many handsets must maintain voice conversations at the...

  • Page 30: Recommendations For Kirk Base Station/Kirk Repeater Placement

    KIRK Wireless Server 6000 Installation and Configuration Guide concentrations of handsets may occur. The overlap carries the excess call load to adjacent base station to provide uninterrupted services to subscribers. • Typically, installations such as office buildings, hotels and hospitals should be equipped with base stations/repeaters on several floors to create uniform and complete RF coverage.

  • Page 31: Deployment Of A Kirk Wireless Server 6000 Multi-Cell

    Deploying KIRK Wireless Server 6000 • If a base station/repeater (wall) hangs vertically on a wall, the RF coverage in front of the base stations/repeaters is twice as large as the coverage at the rear. When a base station/repeater is installed on the outside of an outer wall, the RF coverage behind it is strongly attenuated by the wall.

  • Page 32: Examples Of Synchronization Chains

    KIRK Wireless Server 6000 Installation and Configuration Guide Examples of Synchronization Chains Certain rules must be taken into consideration when establishing synchronazation chains: • The distance over which synchronization can take place is limited to a distance similar to a loss of max. 25 dB. If the loss of signal is higher than 25 dB, there is no guarantee that synchronization is stable.
  • Page 33 Deploying KIRK Wireless Server 6000 Sync Chain With One Sync Master (Primary Sync Ways) Figure 3-1 Synchronization Chain • The synchronization chain must always overlap with the base station to sync on. • No.0 is the Sync Master (can be numbered 0-255). •...
  • Page 34 KIRK Wireless Server 6000 Installation and Configuration Guide Sync Chain With Alternative Sync Ways Figure 3-3 Synchronization Chain with Alternative Sync Ways • No. 0 is the Sync Master (can be numbered 0-255). • No. 10 and No. 20: Primary and alternative sync on No. 0. •...
  • Page 35 Deploying KIRK Wireless Server 6000 In the example below, base station No. 10 is down. As a consequence, base station No. 11 must use the alternative sync way on No. 21. Figure 3-4 Synchronization Chain with Alternative Sync Ways • No.
  • Page 36 KIRK Wireless Server 6000 Installation and Configuration Guide Figure 3-6 Synchronization Chain Layout with Alternative Sync Ways • No. 0 is the Sync Master (can be numbered 0-255). Note: It is recommended to place the Sync Master in the middle of the building.
  • Page 37 Deploying KIRK Wireless Server 6000 Sync Chain With and Without Alternative Sync Ways Figure 3-7 Synchronization Chain With and Without Alternative Sync Ways • No. 0 is the Sync Master (can be numbered 0-255). • No. 10 and No. 20: Primary and alternative sync on No. 0. •...
  • Page 38 KIRK Wireless Server 6000 Installation and Configuration Guide Figure 3-8 Synchronization Chain With Repeaters • No. 0 is the Sync Master (can be numbered 0-255). • No. 10 and No. 20: Primary and alternative sync on No. 0. • No. 74, No. 138 and No. 202: Repeater - no alternative sync possible. •...

  • Page 39: Installing Kirk Wireless Server 6000 And Kirk Media Resource

    Installing KIRK Wireless Server 6000 and KIRK Media Resource This section provides a description of the KWS6000 and media resource. The section also provides information about resetting the KWS6000 hardware using the Reset button on the KWS6000/media resource faceplate. The installation of a media resource is optional. Installation of a media Note resource will augment the number of simultaneous voice calls supported by a stand-alone server.

  • Page 40: Description Of Kws6000/Kirk Media Resource

    SIP Protocol 02344100 For more information about SIP variants go to www.polycom.com KIRK Media Resource Types and Part Numbers The media resource contains RF circuitry that comply with the local band standards: ETSI DECT and USA DECT 6.0. The table below includes a list of available media resources and their part numbers.

  • Page 41: Kws6000/Kirk Media Resource Appearance And Components

    Installing KIRK Wireless Server 6000 and KIRK Media Resource KWS6000/KIRK Media Resource Appearance and Components The KWS6000/media resource front cover includes the following: • LED that indicates the operating status of the unit /Media Resource Figure 4-1 KWS6000 - Front view 4–3...
  • Page 42 KIRK Wireless Server 6000 Installation and Configuration Guide The KWS6000/media resource faceplate includes the following (see figure below). Figure 4-2 KWS6000/Media Resource - Faceplate Reset Button ETH Port LINK/Activity Indicator Power Supply Power Indicator For information about the Reset button, refer to “Resetting the KWS6000/KIRK Media Resource Hardware”...

  • Page 43: Kws6000/Kirk Media Resource Led Indicators

    Installing KIRK Wireless Server 6000 and KIRK Media Resource KWS6000/KIRK Media Resource LED Indicators Front Cover The KWS6000/media resource front cover has one indicator describing the faults and failures of the device. The indicator is off when the KWS6000/media resource is not powered. The LED flashes when the KWS6000/media resource initializes.

  • Page 44: Kws6000/Kirk Media Resource - Reset Button

    KIRK Wireless Server 6000 Installation and Configuration Guide KWS6000/KIRK Media Resource - Reset Button It is possible to restart or reset the KWS6000/media resource by pressing the Reset button on the faceplate of the KWS6000/media resource. For description of the faceplate, refer to “Faceplate”...

  • Page 45: Installing The Kws6000/Kirk Media Resource

    Installing KIRK Wireless Server 6000 and KIRK Media Resource Installing the KWS6000/KIRK Media Resource The KWS6000/media resource is suitable for mounting indoors on a wall. Mount the KWS6000/media resource on the wall, using the anchors and screws provided. Note: When you place the KWS6000/media resource on the screws, ensure that the screws do not touch the printed circuit board.
  • Page 46 KIRK Wireless Server 6000 Installation and Configuration Guide 4–8...

  • Page 47: Installing Kirk Codec Module

    Installing KIRK Codec Module This section provides a description of the Codec Module and describes how to unpack and install it in a media resource. The Codec Module adds a number of codecs, allowing the wireless server to interface to G.729A/G.723.1 and other codec standards.

  • Page 48: Description Of Kirk Codec Module

    KIRK Wireless Server 6000 Installation and Configuration Guide Description of KIRK Codec Module This section contains information about: • “KIRK Codec Module Type and Part Number” on page 5-2 • “KIRK Codec Module Appearance” on page 5-2 KIRK Codec Module Type and Part Number KIRK Codec Module Part Number Table 5-1 Codec Module for KIRK Wireless Server 6000...

  • Page 49: Installing The Kirk Codec Module

    Installing KIRK Codec Module Installing the KIRK Codec Module This section describes how to install the Codec Module in a media resource. Note Installation must be performed by authorized personal only and must be performed at an approved ESD workstation. How to install the Codec Module Power off the media resource.
  • Page 50 KIRK Wireless Server 6000 Installation and Configuration Guide When accessing the web based Administration Page of the KWS6000 under Administration/Media Resource, you can now see that more codecs are available. For information about accessing the web based Administration Page, refer “Accessing the Web Based Administration Page”...

  • Page 51: Installing Kirk Base Station

    Installing KIRK Base Station This section provides information about the base station and how to install it. Before you install the equipment, ensure that a site planner defines the location of the base stations. This section includes information about: • “KIRK Base Station Description”...

  • Page 52: Kirk Base Station Types And Part Numbers

    KIRK Wireless Server 6000 Installation and Configuration Guide The RF communication is provided according to the band standard at the site: Base station - DECT provides 11 RF channels of 1.8 GHz, DECT standard, • used in Europe, Australia and South America. •...
  • Page 53 Installing KIRK Base Station The base station faceplate includes the following (see figure below). Figure 6-2 Base Station - Faceplate Reset Button LINK/Activity Indicator ETH Port (Power supply by PoE) For information about the Reset button, refer to “Resetting the KIRK Base Station Hardware”...

  • Page 54: Kirk Base Station Led Indicators

    KIRK Wireless Server 6000 Installation and Configuration Guide KIRK Base Station LED Indicators Front Cover The base station front cover has one indicator describing the base station faults and failures. The indicator is off when the base station is not powered. The LED flashes when the base station initializes.

  • Page 55: Kirk Base Station - Reset Button

    Installing KIRK Base Station KIRK Base Station - Reset Button It is possible to restart or reset the base station by pressing the Reset button on the faceplate of the base station. For description of the faceplate, refer to “Faceplate” on page 6-4.

  • Page 56: Recording The Installation Information

    KIRK Wireless Server 6000 Installation and Configuration Guide Do not mount the base station on soft surfaced walls such as those covered Caution: with canvas, metal or sponge-like materials. Mount the base station on the wall using the anchors and screws accompanying the product.

  • Page 57: Kirk Repeater Description

    Installing KIRK Repeater This section provides information about the repeater and how to unpack and install it. Installing repeaters requires a software installation as well as a hardware installation. Before you install the equipment, ensure that a site planner defines the location of the repeaters.

  • Page 58: Kirk Repeater Types And Part Numbers

    KIRK Wireless Server 6000 Installation and Configuration Guide Base Stations.The repeaters are mainly used in areas with limited traffic. The KIRK Repeater is available with either 2 or 4 voice channels. It is wireless and does not need physical connection to the KIRK Wireless Server, making it very easy to install.

  • Page 59: Kirk Repeater - Appearance And Components

    Installing KIRK Repeater Table 6-1 KIRK Repeater - Wall - Part Number Variants of KIRK Repeaters Part Number KIRK Repeater with external antenna 1.8 GHz, 0244 0000 2 channels (Supported on KWS300, KWS500, KWS600, KWS600v3 single and multi cell, KWS1500, KWS3000 and KWS6000).

  • Page 60: Kirk Repeater Led Indicators

    KIRK Wireless Server 6000 Installation and Configuration Guide Figure 6-1 Repeater KIRK Repeater LED Indicators The repeater has one LED indicator describing the repeater operations: The indicator is off when the repeater is not powered. When the LED flashes after the repeater has been powered, sync has still not been established.
  • Page 61 Installing KIRK Repeater Environmental requirements • Avoid installing repeaters on large concrete or marble columns because these columns affect radio coverage. If possible, place the base station a minimum of one meter/3.3 feet from these types of columns. Do not install a repeater with the antenna housings near metal objects. Be •...
  • Page 62 KIRK Wireless Server 6000 Installation and Configuration Guide Figure 6-2 Connect Power to the Bottom of the Repeater and External Antenna Cable to the Rear of the Repeater Holes for wall mounted screws External antenna cable (only for repeaters supplied with external antenna...

  • Page 63: Recording The Installation Information

    The maximum radiated output power is 1W e.i.r.p. For more information and technical support, please refer to www.polycom.com. Recording the Installation Information After completing the installation of the repeaters, record the location of each repeater.

  • Page 64: Set Up Of The Hardware For Repeater Programming

    (ServiceTool) and the power supply for the repeater. The ServiceTool is not part of the Programming Kit Repeater but can be downloaded from www.polycom.com. The power supply for the repeater is to be ordered separately (Part no. UK version: 84642421, Part no. EU version: 84642420, Part no.

  • Page 65: Programming The Kirk Repeater With The Servicetool

    Installing KIRK Repeater Programming the KIRK Repeater with the ServiceTool The ServiceTool is the tool you access from your desktop and use for repeater programming, handset adjustment and software download to the handset and repeater. The ServiceTool identifies the type of repeater, and with this software it is possible to program the KIRK Repeater to connect to the KIRK DECT Radio Infrastructure solutions.
  • Page 66 KIRK Wireless Server 6000 Installation and Configuration Guide Table 6-2 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 6–10...
  • Page 67 Installing KIRK Repeater Table 6-2 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 6–11...
  • Page 68 KIRK Wireless Server 6000 Installation and Configuration Guide Table 6-2 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 6–12...
  • Page 69 Installing KIRK Repeater Table 6-2 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 6–13...
  • Page 70 KIRK Wireless Server 6000 Installation and Configuration Guide Table 6-2 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 6–14...
  • Page 71 Installing KIRK Repeater Table 6-2 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 6–15...
  • Page 72 KIRK Wireless Server 6000 Installation and Configuration Guide Table 6-2 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 Repeater 2 Repeater 3 Repeater and base station numbers must not be the same. Neither can the Note repeater have a number similar to another base station or another repeater in a situation where common overlap is present between the actual units (Numbers with red colour show where numbering could be identical between different units).
  • Page 73 No. of base station + 192 Base to synchronize on: Number of previous repeater For more information about programming the repeater with the ServiceTool, refer to the Help File in the ServiceTool. The ServiceTool is to be downloaded from www.polycom.com. 6–17...

  • Page 74: Use Of Kirk Repeater With External Antenna

    KIRK Wireless Server 6000 Installation and Configuration Guide Use of KIRK Repeater With External Antenna If radio coverage between a base station and a repeater is not needed, it is possible to synchronize between the radio units using a repeater with external antenna.

  • Page 75: Preparing Kirk Handset For Use

    Preparing KIRK Handset for Use This section provides information about how to prepare the handset for use, to install and charge the battery and how to retrieve the serial numbers on the different handsets. This section includes information about: • “KIRK Handset Description”...

  • Page 76: Kirk Handset Types And Part Numbers

    KIRK Wireless Server 6000 Installation and Configuration Guide KIRK Handset Types and Part Numbers Table 8-1 Variants of KIRK Handsets Variants of KIRK Handsets Handset sets from one of the following categories (including batteries): KIRK 4020 Handset KIRK 4040 Handset KIRK 4080 Handset KIRK 5020 Handset KIRK 5040 Handset...

  • Page 77: Power Supply Types And Part Numbers

    Preparing KIRK Handset for Use Table 8-2 Variants of KIRK Charger Variants of KIRK Chargers KIRK Single Charger - USB (For KIRK 5020/5040) (Part no. 84642466) (countries outside US) (Part no. 84642473) (US) USB cable (Part no. 84718504) kIRK Single Charger - Ordinary (For KIRK 6020/6040) (Part no.

  • Page 78: Installing Battery

    KIRK Wireless Server 6000 Installation and Configuration Guide Installing Battery Read the following information before you handle the batteries: • Do not replace the batteries in potentially explosive environments, such as rooms where flammable liquids or gases are present. • The battery will explode if disposed of in a fire.

  • Page 79: Installing Battery On Kirk 3040 Handsets

    Preparing KIRK Handset for Use Installing Battery on KIRK 3040 Handsets This section describes how to install the battery on a 3040 Handset. To install the battery press down the back cover and push it 5 mm towards the headset plug. Figure 8-1 Remove Back Cover from Handset Lift off back cover.

  • Page 80: Installing Battery On Kirk 5020 And Kirk 5040 Handsets

    KIRK Wireless Server 6000 Installation and Configuration Guide This section describes how to install the battery on a 4020/4040/4080 Handset. To change the battery unscrew the plate on the rear of the handset to access the battery compartment. Use a normal screw driver. Insert the screwdriver into the small crack behind the blind cover and break to open the handset.

  • Page 81: Charging Kirk Handsets

    Preparing KIRK Handset for Use Insert battery with the label readable. Replace the back cover by pressing the back cover back in the locked position (when you hear a click the back cover is in position). Charging KIRK Handsets Using the Charger Each handset is charged through the use of a handset charger, a compact desktop unit designed to charge and automatically maintain the correct battery charge levels and voltage.
  • Page 82 KIRK Wireless Server 6000 Installation and Configuration Guide Figure 8-5 Single Charger for 4020 Handset and 4040 Handset Figure 8-6 Single Charger for 4080 Handset Figure 8-7 Multicharger for 4020 Handset and 4040 Handset 8–8...

  • Page 83: Charging Battery

    Preparing KIRK Handset for Use Figure 8-8 Single Charger for 5020 Handset Figure 8-9 Single Charger for 5040 Handset Charging Battery KIRK 3040/KIRK 4020/KIRK 4040 and KIRK 4080 Handsets When charging the battery for the first time, it is necessary to leave the handset in the charger for 14 - 16 hours before the battery is fully charged and the handset ready for use.

  • Page 84: Kirk 5020/5040 Handsets

    KIRK Wireless Server 6000 Installation and Configuration Guide • Place the handset in the charger. For correct charging, be sure the room temperature is between 0°C and 25°C/32°F and 77°F. Do not place the handset in direct sunlight. The battery has a built-in heat sensor which will stop charging if the battery temperature is too high.
  • Page 85 Preparing KIRK Handset for Use If the handset is turned on when charging, the display shows a blue charging icon. The charging icon turns green when fully charged (when handset is removed from charger, the charging icon disappears). It will not vibrate.

  • Page 86: Retrieving The Serial Number Of The Kirk Handset

    KIRK Wireless Server 6000 Installation and Configuration Guide Retrieving the Serial Number of the KIRK Handset To enable service to the handset, the serial number must be programmed into the system database via the web based Administration Page of the KWS6000. (For more information, refer to “Registering KIRK Handsets”...

  • Page 87: Retrieving Serial Number On Kirk 4020/Kirk 4040/Kirk 4080

    Preparing KIRK Handset for Use Retrieving Serial Number on KIRK 4020/KIRK 4040/KIRK 4080 Handsets This section describes how to retrieve the serial number on a 4020/4040/4080 Handset. Use a screwdriver to unscrew the plate on the rear of the handset to access the battery compartment.

  • Page 88: Retrieving Serial Number On Kirk 5020/5040 Handsets

    KIRK Wireless Server 6000 Installation and Configuration Guide Retrieving Serial Number on KIRK 5020/5040 Handsets This section describes how to retrieve the serial number on a 5020 Handset. Press down the back cover and slide it towards the bottom of the handset. Figure 8-12 Remove Back Cover from Handset Lift off back cover.

  • Page 89: Basic Network Configuration

    Basic Network Configuration This section provides you with information on basic network configuration. Basic network settings can be derived from a DHCP server or entered manually through TCP/IP Setup. Using DHCP the device requests and obtains an available IP address from a DHCP server.

  • Page 90: Assigning Dhcp Server Options

    KIRK Wireless Server 6000 Installation and Configuration Guide If the KWS6000 Solution is configured as recommended above, it is possible to assign options to the DHCP server making it extremely easy to configure all media resources and base stations. For more information about assigning options to the DHCP server, refer to “Assigning DHCP Server Options”...

  • Page 91: Configuring Kirk Wireless Server 6000

    Configuring KIRK Wireless Server 6000 This section provides you with information on how to power up the KWS6000 and connect the unit to a computer. It also provides information on how to configure a KWS6000 through the web based Administration Page using either DHCP or static IP address.

  • Page 92: Local Power Supply

    KIRK Wireless Server 6000 Installation and Configuration Guide Local Power Supply Powering the KWS6000 with a local power supply can be done using the power input on the unit. The power supply for the KWS6000 is to be ordered separately (Part no. Note EU, UK and US version: 84642468).

  • Page 93: Accessing The Web Based Administration Page

    Configuring KIRK Wireless Server 6000 Connect the cross-over patch cable to the ETH port of the KWS6000. Accessing the Web Based Administration Page In order for your computer to communicate with the KWS6000 it is necessary to change the computer’s Internet Protocol Properties to use the following: •...
  • Page 94 KIRK Wireless Server 6000 Installation and Configuration Guide Under Lan or High-Speed Internet, right-click on Local Area Connection and click Properties. A Local Area Connection Properties dialog box appears. Figure 10-2 Local Area Connection Properties dialog box In the General tab, select Internet Protocol (TCP/IP), and then click Properties.

  • Page 95: How To Access The Administration Page

    Configuring KIRK Wireless Server 6000 Click Use the following IP address, and then type 192.168.0.2 in the IP address field. In the Subnet mask field, type 255.255.255.0. Click OK. You can now reach the KWS6000 using a standard web browser. How to Access the Administration Page The web based Administration Page is accessed through a standard web browser.

  • Page 96: Entering A System User Name And Password

    KIRK Wireless Server 6000 Installation and Configuration Guide Entering a System User Name and Password First time you access the Administration Page, you need to log on with user name and a password. The default user name of the system is admin and the default password of Note the system is ip6000.

  • Page 97: Configuring A Kirk Wireless Server 6000 Using Static Ip Address

    Configuring KIRK Wireless Server 6000 Configuring a KIRK Wireless Server 6000 Using Static IP Address This section describes how to configure a KWS6000 using static IP address. The KWS6000 is pre-configured to use a static IP address. It is strongly Note recommended to configure the KWS6000 using static IP address.

  • Page 98: General Configuration

    KIRK Wireless Server 6000 Installation and Configuration Guide General Configuration On the Configuration/General page you define IP, DNS and NTP settings for the KWS6000. Click Configuration, and then click General. Figure 10-7 Adm. Page WS: Configuration/General page Click Use Static IP Address. In the IP Addr field, type the IP address of the KWS6000.

  • Page 99: Wireless Server Configuration

    Configuring KIRK Wireless Server 6000 Wireless Server Configuration On the Configuration/Wireless Server page you configure the KWS6000 to allow subscription. If the system does not allow subscription, it is not possible to subscribe a handset. Click Configuration, and then click Wireless Server. Select the Subscription Allowed check box (optional).

  • Page 100: Sip Configuration

    KIRK Wireless Server 6000 Installation and Configuration Guide SIP Configuration On the Configuration/SIP page you define general SIP settings, information about authentication, DTMF signalling, message waiting indication and media. Click Configuration, and then click SIP. Figure 10-9 Adm. Page WS: Configuration/SIP page In the Local Port field, type the local port number.
  • Page 101 Configuring KIRK Wireless Server 6000 In the Registation Expire(sec) field, type the number of seconds before a SIP registration will be renewed. The default value is 3600. In the Max Forwards field, type a value (optional). The default value is 70. From the SIP Type of Service list, select between Nothing, Low delay, Reliability, Throughput and Minimum cost.

  • Page 102: Security Configuration

    KIRK Wireless Server 6000 Installation and Configuration Guide Security Configuration It is possible to change the password for the unit from the Configuration/Security page. Click Configuration, and then click Security (optional). Figure 10-10 Adm. Page: Configuration/Security page In the Current password field, type the current password. In the New username field, type a new username.

  • Page 103: Configuring A Kirk Wireless Server 6000 Using Dhcp

    Configuring KIRK Wireless Server 6000 Configuring a KIRK Wireless Server 6000 Using DHCP This section describes how to configure a KWS6000 using DHCP. It is strongly recommended to configure the KWS6000 using a static IP Note address. If the KWS6000 is configured using DHCP, it is necessary to assign a Note reservation for the device on the DHCP server.

  • Page 104: Wireless Server Configuration

    KIRK Wireless Server 6000 Installation and Configuration Guide Figure 10-11 Adm. Page WS: Configuration/General page Click DHCP assigned. In the MTU field (Maximum Translation Unit), type the size of the largest packet, that your network protocol can transmit (optional). In the Domain field, type the domain name of the system (optional). In the Server field (under DNS - Domain Name System), type the IP address of the DNS server (optional).

  • Page 105: Built-In Media Resource Configuration

    Configuring KIRK Wireless Server 6000 Built-In Media Resource Configuration On the Configuration/Media Resource page you configure the built-in Media Resource. Refer to “Built-In Media Resource Configuration” on page 10-9 for more information. SIP Configuration On the Configuration/SIP page you define general SIP settings, information about authentication, DTMF signalling, message waiting indication and media.
  • Page 106 KIRK Wireless Server 6000 Installation and Configuration Guide 10–16...

  • Page 107: Configuring Kirk Media Resources

    Configuring KIRK Media Resources This section provides you with information on how to power up the media resource and connect the unit to a computer. It also provides information on how to configure a media resource through the web based Administration Page using either DHCP or static IP address.

  • Page 108: Local Power Supply

    KIRK Wireless Server 6000 Installation and Configuration Guide Local Power Supply Powering the media resource with a local power supply can be done using the power input on the unit. The power supply for the media resource is to be ordered separately (Part Note no.

  • Page 109: How To Change Internet Protocol Properties Using Windows Xp

    Configuring KIRK Media Resources Connect the cross-over patch cable to the ETH port of the media resource. Accessing the Web Based Administration Page In order for your computer to communicate with the media resource it is necessary to change the computer’s Internet Protocol Properties to use the following: •...
  • Page 110 KIRK Wireless Server 6000 Installation and Configuration Guide Under Lan or High-Speed Internet, right-click on Local Area Connection and click Properties. A Local Area Connection Properties dialog box appears. Figure 11-2 Local Area Connection Properties dialog box In the General tab, select Internet Protocol (TCP/IP), and then click Properties.

  • Page 111: How To Access The Administration Page

    Configuring KIRK Media Resources Click Use the following IP address, and then type 192.168.0.2 in the IP address field. In the Subnet mask field, type 255.255.255.0. Click OK. You can now reach the media resource using a standard web browser. How to Access the Administration Page The web based Administration Page is accessed through a standard web browser.

  • Page 112: Configuring A Kirk Media Resource Using Dhcp

    KIRK Wireless Server 6000 Installation and Configuration Guide Figure 11-5 Adm. Page: Enter Network Password dialog box In the User Name field, type admin. In the Password field, type ip6000. Click OK. Configuring a KIRK Media Resource Using DHCP This section describes how to configure a media resource using DHCP. It is recommended to configure the media resource using DHCP.

  • Page 113: Configuring A Kirk Media Resource Using Static Ip Address

    Configuring KIRK Media Resources Configuring a KIRK Media Resource Using Static IP Address This section describes how to configure a media resource using static IP address. This section contains information about: “General Configuration” on page 11-7 • • “Media Resource Configuration” on page 11-7 General Configuration On the Configuration/General page you define IP, DNS and NTP settings for...

  • Page 114: Making A Back-Up Of The Configuration File

    KIRK Wireless Server 6000 Installation and Configuration Guide Making a Back-Up of the Configuration File For more information, refer to “Making a Back-Up of the Configuration File” on page 15-10. 11–8...

  • Page 115: Powering Up The Kirk Base Station

    Configuring KIRK Base Station This section provides you with information on how to connect the base station to a KWS6000 and how to configure the base station through the web based Administration Page using either DHCP or static IP address. The base station is pre-configured to use DHCP.

  • Page 116: Connecting A Computer To The Kirk Base Station

    KIRK Wireless Server 6000 Installation and Configuration Guide Connecting a Computer to the KIRK Base Station The base station communicates with the computer either through a cross-over patch cable or through a network with identical net mask, e.g. the IP address: 192.168.0.2 and Sub-net mask: 255.255.255.0.

  • Page 117: Accessing The Web Based Administration Page

    Configuring KIRK Base Station Accessing the Web Based Administration Page In order for your computer to communicate with the base station it is necessary to change the computer’s Internet Protocol Properties to use the following: • IP address: 192.168.0.2 • Sub-net mask: 255.255.255.0 How to Change Internet Protocol Properties using Windows XP From the Start menu, point to Connect to and then click Show all...
  • Page 118 KIRK Wireless Server 6000 Installation and Configuration Guide Under Lan or High-Speed Internet, right-click on Local Area Connection and click Properties. A Local Area Connection Properties dialog box appears. Figure 12-2 Local Area Connection Properties dialog box In the General tab, select Internet Protocol (TCP/IP), and then click Properties.

  • Page 119: How To Access The Administration Page

    Configuring KIRK Base Station Click Use the following IP address, and then type 192.168.0.2 in the IP address field. In the Subnet mask field, type 255.255.255.0. Click OK. You can now reach the base station using a standard web browser. How to Access the Administration Page The web based Administration Page is accessed through a standard web browser.

  • Page 120: Configuring A Kirk Base Station Using Dhcp

    KIRK Wireless Server 6000 Installation and Configuration Guide Figure 12-5 Adm. Page: Enter Network Password dialog box In the User Name field, type admin. In the Password field, type ip6000. Click OK. Configuring a KIRK Base Station Using DHCP This section describes how to configure a base station using DHCP. It is strongly recommended to configure the base station using DHCP.

  • Page 121: General Configuration

    Configuring KIRK Base Station General Configuration On the General Configuration page you define DNS settings for the base station. Click Configuration, and then click General. Figure 12-6 Adm. Page Base Station: Configuration/General page Click DHCP assigned. In the MTU field (Maximum Translation Unit), type the size of the largest packet, that your network protocol can transmit (optional).

  • Page 122: Sync. Ways Configuration

    KIRK Wireless Server 6000 Installation and Configuration Guide In the New password field, type a password. In the New password again, type the password again. Click Allow remote logging if it should be possible to log on to the system remotely (Useful in case of troubleshooting). Click Save.

  • Page 123: Configuring A Kirk Base Station Using Static Ip Address

    Configuring KIRK Base Station Figure 12-9 Adm. Page WS:Administration/Base station page In the RPN field (Radio Part Number), type the radio part number of the base station. The radio ID can be a number between 0 and 255. See your site planner. Note: The default value of the RPN is equal to the base station number.

  • Page 124: General Configuration

    KIRK Wireless Server 6000 Installation and Configuration Guide • “General Configuration” on page 12-10 “Base Station Configuration” on page 12-11 • • “Security Configuration” on page 12-11 • “Sync. Ways Configuration” on page 12-11 General Configuration On the General Configuration page you define IP and DNS settings for the base station.

  • Page 125: Base Station Configuration

    Configuring KIRK Base Station Base Station Configuration How to configure the base station: Click Configuration, and then click Base station. Figure 12-11 Adm. Page Base Station: Configuration/Base station page In the Host field, type the host name of the KWS6000. Click Save.
  • Page 126 KIRK Wireless Server 6000 Installation and Configuration Guide 12–12...

  • Page 127: Kirk Handset Registration And Subscription

    KIRK Handset Registration and Subscription This section provides information about handset registration and subscription. You must register and subscribe a handset before you can use it. Note This section only describes how to register handsets on the KWS6000. You also need to register the users on the call handler. For registering users on the call handler, refer to the call handler user guide.
  • Page 128 KIRK Wireless Server 6000 Installation and Configuration Guide Note The KWS6000 does not provide any service to a handset whose serial number is not registered in the web based Administration Page. For more information about accessing the Administration Page, see “Accessing the Web Based Administration Page”...

  • Page 129: Subscribing Kirk Handsets

    KIRK Handset Registration and Subscription For more general information about the IPEI number (serial number) and how to retrieve it, refer to “Retrieving the Serial Number of the KIRK Handset” on page 8-12. In the Access code field, type the authentication code (AC) (optional) The authentication code is a subscription password of a maximum of eigth digits, defined by the technicians, and can be used when connecting the handset to a KWS6000.
  • Page 130 KIRK Wireless Server 6000 Installation and Configuration Guide • Auto Login A should only be used in separate systems without overlaps. If a handset looses signal from the system (the display showing Out of Range), then after 20 seconds the handset will start searching for an alternative system available from the Login list and automatically change to this system.

  • Page 131: Subscribing Handsets

    KIRK Handset Registration and Subscription Subscribing Handsets Press MENU - go to MENU LOGIN. Press - go to SUBSCRIPTION CREATE to subscribe to a system. Press . The handset searches for the serial number of the system. Use the < > keys to scroll between the IDs systems if there is more than one system available.

  • Page 132: Kirk 4020/4040/4080-Handset

    KIRK Wireless Server 6000 Installation and Configuration Guide Changing to another System Manually If you would like to change to another system: Press MENU - go to MENU LOGIN. Press - go to SELECT LOGIN to subscribe to a system. The actual chosen system is marked with an * or an A (if auto login is selected).

  • Page 133: Subscribing Handsets

    KIRK Handset Registration and Subscription In some situations it is necessary to use Auto Login type B due to the following: — If two separate systems are sharing areas with common overlap, selecting Auto Login type A will result in poor performance as the handset will stay connected to the actual system it is subscribed to for as long as it can recognize a signal.
  • Page 134 KIRK Wireless Server 6000 Installation and Configuration Guide Subscribing Handsets Press MENU - go to MENU LOGIN. Press - go to SUBSCRIPTION CREATE to subscribe to a system. Press . The handset searches for the serial number of the system. Use the <...

  • Page 135: Kirk 5020/5040/ Handset

    KIRK Handset Registration and Subscription Changing to another System Automatically Using Auto Login B Note Auto Login B can be used in separate systems which are overlapping each other. Press MENU – go to MENU LOGIN. Press – go to SELECT LOGIN. Press –...

  • Page 136: Creating Login (Subscribing Handset)

    KIRK Wireless Server 6000 Installation and Configuration Guide This section provides information about: “Creating Login (Subscribing Handset)” on page 13-10 • • “Subscribing a Handset to Different Systems” on page 13-11 Note Subscription of handsets requires the use of each registered handset. Note To make subscriptions, the system must allow subscriptions to be made (refer to...
  • Page 137 KIRK Handset Registration and Subscription Subscribing a Handset to Different Systems The handset can be subscribed (connected) to a maximum of 10 different systems. Note To be able to log on to a system, subscription to the system must be established.
  • Page 138 KIRK Wireless Server 6000 Installation and Configuration Guide 13–12...

  • Page 139: Kirk Handset Management

    KIRK Handset Management This section provides information about handset management such as viewing handset configuration, deregistering handsets and changing user configurations using the web based Administration Page. It also provides information about unsubscribing handsets, exporting/restoring/importing handset registration data and handset adjustment. For more information about accessing the Administration Page, refer to “Accessing the Web Based Administration Page”...

  • Page 140: Viewing Handset/User Configuration

    KIRK Wireless Server 6000 Installation and Configuration Guide Viewing Handset/User Configuration Through the web based Administration Page, it is possible to view all the user configurations of the wireless system. Click Users, and then click List Users. Figure 14-1 Adm. Page WS: Users/List Users page Searching for Handset/User Information Through the web based Administration Page, it is possible to search for a registered handset/user in the system.

  • Page 141: Unsubscribing Kirk Handsets

    KIRK Handset Management Unsubscribing KIRK Handsets Unsubscription of handsets requires the use of each handset to be Note unsubscribed from the system. Removing a subscription requires a password. Password default is: 0000. Note KIRK 3040/4020/4040/4080 Handset To unsubscribe a handset: Press MENU ( Press <...

  • Page 142: Kirk 5020/5040 Handset

    KIRK Wireless Server 6000 Installation and Configuration Guide KIRK 5020/5040 Handset To remove a Login: Logins can be removed from the system in use and from the 9 other systems (if connected). Removing a login requires a password. Password is factory set at 0000. Note Press Menu to enter main menu.
  • Page 143 KIRK Handset Management Figure 14-3 Adm. Page WS: Users/List Users page Type the beginning of a number or name to search for in the text field, and then click Search or select the handset in question by clicking on the user information.

  • Page 144: Changing User Configurations

    KIRK Wireless Server 6000 Installation and Configuration Guide Changing User Configurations You can change user configurations, such as the AC (authentication code) using the web based Administration Page. Click Users, and then click List Users. Figure 14-6 Adm. Page WS: Users/List Users page Type the beginning of a number or name to search for in the text field, and then click Search or select the handset in question by clicking on the user information.

  • Page 145: Exporting Handset Registration Data

    KIRK Handset Management Exporting Handset Registration Data You can export handset registration data using the web based Administration Page. It is possible to export a user database with subscriptions and to export a user database separately from subscriptions (configuration data only). Click Users, and then click Import/Export.
  • Page 146 KIRK Wireless Server 6000 Installation and Configuration Guide Click Save. A Save As dialog box appears. Figure 14-10 Adm. Page: Save As dialog box Indicate in which folder and under what name the file should be saved, and then click Save. 14–8...

  • Page 147: Restoring Handset Registration Data

    KIRK Handset Management Restoring Handset Registration Data You can restore handset registration data using the web based Administration Page. It is possible to restore a user database with subscriptions and to restore a user database separately from subscriptions (configuration data only). Click Users, and then click Import/Export.
  • Page 148 KIRK Wireless Server 6000 Installation and Configuration Guide Click Load. The following page appears. Figure 14-13 Adm. Page WS: Users/Import/Export/Loaded page Click Reboot. A warning message appears. Figure 14-14 Adm. Page: Reboot Warning message Click OK. The system is rebooted. This can take a few minutes. 14–10...

  • Page 149: Importing Handset Registration Data - Csv Format

    KIRK Handset Management Importing Handset Registration Data - CSV Format You can import handset registration data in CSV format. To be able to import the data correctly, you must create a file containing the following information and punctuation: # IPEI,access code,standby text,username,domain,displayname,authenticate user,authenticate password,local number If you want to leave out some of the information, e.g.
  • Page 150 KIRK Wireless Server 6000 Installation and Configuration Guide Under Import User Data, click Browse to find the CSV file with handset registration data. A Choose File dialog box appears. Figure 14-17 Adm. Page: Choose File dialog box Select the file in question, and then click Open. Click Load.

  • Page 151: Adjusting The Kirk Handset

    KIRK Handset Management Adjusting the KIRK Handset This section only contains information about adjusting the Note 3040/4020/4040/4080 Handsets. This section provides information about: • “Content of the KIRK Programming Kit Handset” on page 14-13 • “Set up of the Hardware for KIRK Handset Adjustment” on page 14-14 •...

  • Page 152: Set Up Of The Hardware For Kirk Handset Adjustment

    For handset adjustment you also need the programming software Note (ServiceTool). The ServiceTool is not part of the Programming Kit Handset but can be downloaded from www.polycom.com. Set up of the Hardware for KIRK Handset Adjustment Connect the serial cable to the programming stand/charger and Com port of your computer.

  • Page 153: System Management

    System Management This section provides you with information about the web based Administration Page of the KWS6000. The section describes how it is used for system management. For information about using the ServiceTool for system management of repeaters and handsets, refer to “Programming the KIRK Repeater with the ServiceTool”...

  • Page 154: Kirk Wireless Server 6000

    KIRK Wireless Server 6000 Installation and Configuration Guide KIRK Wireless Server 6000 This section includes information about: • “Changing System User Name and Password” on page 15-2 • “Reading System Information” on page 15-3 • “Reading Statistics” on page 15-6 •...

  • Page 155: Reading System Information

    System Management Reading System Information Under Status it is possible to get general information about hardware version, firmware and message logging. This information is useful in case of problem solving. Accessing the Administration Page of the wireless server provides an overview of the solution, e.g.

  • Page 156: Logs Information

    KIRK Wireless Server 6000 Installation and Configuration Guide Logs Information This page provides logs information such as media resource connection, base station connection and different types of status. Click Status, and then click Logs. Figure 15-3 Adm. Page WS: Status/Logs page From the Display filter list you can select between emergency, critical, error, warning, notice, info or debug depending on the logs you want to see.

  • Page 157: Wireless Server Information

    System Management Click Save if you want to save the logs in a file. A Save As dialog box appears. Figure 15-4 Adm. Page: Save As dialog box Indicate in which folder and under what name the file should be saved, and then click Save.

  • Page 158: Reading Statistics

    KIRK Wireless Server 6000 Installation and Configuration Guide Reading Statistics Under Statistics, it is possible to read statistic information about the KWS6000, media resource, base station, and calls, handovers and abnormal releases in the system. You get an over all overview of how the system is running. Ensure that you have opened the Administration Page of the KWS6000.

  • Page 159: Media Resource

    System Management Figure 15-6 Adm. Page WS: Statistics/WS page Click Reset Statistics if you want to delete all statistic traffic information. A warning message appears. Figure 15-7 Warning message Click OK. Media Resource This page is useful to get information about the media resource. Click Statistics, and then click Media Resource.

  • Page 160: Base Station

    KIRK Wireless Server 6000 Installation and Configuration Guide Base Station This page is useful to get statistic information about the base station. Click Statistics, and then click Base Station. Figure 15-9 Adm. Page WS: Statistics/Base Station page Active Calls This page is useful to get statistic information about active calls in the KWS6000 installation.

  • Page 161: Traffic Distribution

    System Management Figure 15-11 Adm. Page WS: Statistics/Abnormal Releases page Traffic Distribution This page is useful to get statistic information about traffic distribution during the last 24 hours in a KWS6000 installation. Click Statistics, and then click Traffic Distribution. Figure 15-12 Adm.

  • Page 162: Making A Back-Up Of The Configuration File

    KIRK Wireless Server 6000 Installation and Configuration Guide Making a Back-Up of the Configuration File This section provides information about saving the configuration data of the KWS6000, registration and subscription data of the handset and system information. When saving the configuration data you have an overall overview of the KIRK Wireless Server which is useful in case of problem solving.
  • Page 163 System Management Click Save. A Save As dialog box appears. Figure 15-15 Save As dialog box Indicate in which folder and under what name the file should be saved, and then click Save. 15–11...

  • Page 164: Restoring Configuration File

    KIRK Wireless Server 6000 Installation and Configuration Guide Restoring Configuration File This section describes how to restore a configuration file. Click Configuration, and then click Backup/Restore. Figure 15-16 Adm. Page WS: Configuration/Backup/Restore page Click Browse. A Choose File dialog box appears. Figure 15-17 Adm.

  • Page 165: Updating The Kirk Wireless Server 6000

    System Management Updating the KIRK Wireless Server 6000 The software of the KWS6000 can be updated. To update the software you load a file to the system. Contact your distributor for newest software. Ensure that you have opened the Administration Page of the KWS6000. Note Updating KIRK Wireless Server 6000 Firmware Click Firmware, and then click Wireless Server.

  • Page 166: Restarting The Kirk Wireless Server 6000

    KIRK Wireless Server 6000 Installation and Configuration Guide Figure 15-20 Adm. Page: Firmware Update Progress Bar Optionally, you can block new calls during a firmware update by clicking Administration, and then Wireless Server. Figure 15-21 Adm. Page WS: Administration/WS page Under Service Status click Block.

  • Page 167: Operating System Of Kirk Wireless Server 6000

    System Management You can restart: • “Operating System of KIRK Wireless Server 6000” on page 15-15 “KIRK Wireless Server 6000” on page 15-16 • • “Administration Server” on page 15-16 Operating System of KIRK Wireless Server 6000 When restarting the operating system of the KWS6000 all calls are terminated and the KWS6000 is reset.

  • Page 168: Kirk Wireless Server 6000

    KIRK Wireless Server 6000 Installation and Configuration Guide KIRK Wireless Server 6000 When making a soft restart of the KWS6000 all calls are terminated and the KWS6000 is not reset. Click Administration, and then click Wireless Server. Figure 15-24 Adm. Page WS: Administration/WS page After Wireless Server Uptime click Soft restart.

  • Page 169: Kirk Media Resource

    System Management After Administration Uptime click Soft restart. A warning box appears. Figure 15-27 Warning box Click OK. KIRK Media Resource This section includes information about: • “Changing System User Name and Password” on page 15-17 • “Reading System Information” on page 15-18 “Reading Statistics”...

  • Page 170: Reading System Information

    KIRK Wireless Server 6000 Installation and Configuration Guide In the New user name field, type a user name. In the New password field, type a new password In the New password again field, type the new password again to confirm it. Click Save to change the password.

  • Page 171: Logs Information

    System Management On the Status/General page you can read information about: — the used firmware and hard ware — Mac Address (serial number) of the system — NTP Server; from which IP address the system receives its time information — Time; time information - if a time server is valid —...
  • Page 172 KIRK Wireless Server 6000 Installation and Configuration Guide From the Display filter list you can select between emergency, critical, error, warning, notice, info or debug depending on the logs you want to see. The different types of status are: — emergency (errors causing the system to malfunction for all calls) —...

  • Page 173: Reading Statistics

    System Management Reading Statistics Statistic information about the media resource is retrieved from the Administration Page of the KWS6000. For more information about reading statistics for the media resource, refer to “Reading Statistics” on page 15-6. Updating the KIRK Media Resource Firmware The software of the media resource can be updated.
  • Page 174 KIRK Wireless Server 6000 Installation and Configuration Guide Select the file in question, and then click Open. The file to select has the extension .bin. Click Update. Wait until the system has finished updoading. Figure 15-34 Adm. Page: Firmware Update Progress Bar Optionally, you can block new calls during a firmware update by clicking Administration (Administration Page of KWS6000), and then Wireless Server.

  • Page 175: Kirk Base Station

    System Management KIRK Base Station This section includes information about: • “Changing System User Name and Password” on page 15-23 • “Reading System Information” on page 15-24 • “Reading Statistics” on page 15-26 • “Sync State of Base Station” on page 15-26 •...

  • Page 176: Reading System Information

    KIRK Wireless Server 6000 Installation and Configuration Guide Reading System Information Under Status it is possible to get general information about hardware version, firmware and message logging. This information is useful in case of problem solving. Ensure that you have opened the Administration Page of the base station. Note This sections provides information about: •...

  • Page 177: Logs Information

    System Management Logs Information This page provides logs information such as media resource connection, base station connection and different types of status. The different types of status are: — emergency (errors causing the system to malfunction for all calls) — critical (events that do not occur under normal operation, cause minor malfunction) —...

  • Page 178: Reading Statistics

    KIRK Wireless Server 6000 Installation and Configuration Guide Figure 15-39 Adm. Page: Save As dialog box Indicate in which folder and under what name the file should be saved, and then click Save. It is now possible to send the log files to authorized technicians for further support and problem solving.

  • Page 179: Checking Sync State

    System Management Checking Sync State Ensure that you have opened the Administration Page of the KWS6000. Note Click Administration, and then click Base Station. Figure 15-40 Adm. Page WS: Administration/Base station (WS) page Figure 15-41 Sync States of Base Station - Colour Description Check the sync state of the base stations: —...

  • Page 180: Updating The Kirk Base Station Firmware

    KIRK Wireless Server 6000 Installation and Configuration Guide Updating the KIRK Base Station Firmware The software of the base station can be updated. To update the software you load a file to the system. Contact your distributor for newest software. The base station firmware is updated from the Administration Page of the Note KWS6000.
  • Page 181 System Management Select the file in question, and then click Open. The file to select has the extension .bin. In the Start RFP No field, type the number of the first base station to be updated. Note: You can check base station numbers under Administration/Base station.
  • Page 182 KIRK Wireless Server 6000 Installation and Configuration Guide 15–30...

  • Page 183: Messaging Over Msf

    Messaging over MSF This section provides you with information about writing MSF messages (Message Service Function) using the web based Administration Page of the KWS6000. For information on accessing the web based Administration Page, refer to “Accessing the Web Based Administration Page” on page 10-3.
  • Page 184 KIRK Wireless Server 6000 Installation and Configuration Guide • Two Way Text A message which the recipient can answer by returning relevant keypad information to the sender. An example of Two Way Text could be sending the following message to a numbers of users; “Who will attend the meeting at 3 PM”?.

  • Page 185: Sending Text Messages

    Messaging over MSF Sending Text Messages The MSF messages function requires the use of a third-party application, such as an alarm server. For demonstration, Polycom has an MSF package including: • Binary dll • Lan Manager program including the java source code •...
  • Page 186 KIRK Wireless Server 6000 Installation and Configuration Guide 16–4...

  • Page 187: Regulatory Notices

    Polycom Ltd, 270 Bath Road, Slough, Berkshire, SL1 4DX, UK Cesky [Czech]: Polycom (UK) Ltd tímto prohlašuje, že tento KIRK KWS6000 Server je ve shode se základními požadavky a dalšími príslušnými ustanoveními smernice 1999/5/ES. Dansk [Danish]: Undertegnede Polycom (UK) Ltd erklærer herved, at...
  • Page 188 KIRK KWS6000 Server est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999/5/CE. Italiano [Italian]: Con la presente Polycom (UK) Ltd dichiara che questo KIRK KWS6000 Server è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE.

  • Page 189: Explosive Device Proximity Warning

    Polycom (UK) Ltd declara que este KIRK KWS6000 [Portuguese]: Server está conforme com os requisitos essenciais e outras disposições da Directiva 1999/5/CE. Slovensko Polycom (UK) Ltd izjavlja, da je ta KIRK KWS6000 [Slovenian]: Server v skladu z bistvenimi zahtevami in ostalimi relevantnimi dolocili direktive 1999/5/ES. Slovensky Polycom (UK) Ltd týmto vyhlasuje, že KIRK...
  • Page 190 KIRK Wireless Server 6000 Installation and Configuration Guide Waarschuwing Gebruik dit draadloos netwerkapparaat alleen in de buurt van onbeschermde ontstekers of in een omgeving met explosieven indien het apparaat speciaal is aangepast om aan de eisen voor een dergelijk gebruik te voldoen. Varoitus Älä...
  • Page 191 The above warning is inserted for regulatory reasons. If any customer believes that they have an interference problem, either because their Polycom product seems to cause interference or suffers from interference, they should contact their distributor immediately.
  • Page 192 KIRK Wireless Server 6000 Installation and Configuration Guide Safety WARNING! Only qualified service personnel may install this equipment. The instructions in this manual are intended for use by qualified service personnel only. Only qualified persons should service the system. The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons.

  • Page 193: Important Safety Instructions And Product Information

    Regulatory Notices Important Safety Instructions and Product Information Before using your telephone equipment, you should always follow basic safety instruction to reduce the risk of fire, electrical shock and injury to persons, and damage to property. Read and understand all instructions Follow all warnings and instructions including those marked on the product Unplug this product before cleaning.
  • Page 194 KIRK Wireless Server 6000 Installation and Configuration Guide Warning Avoid using telephone during an electrical storm. There may be a risk of electrical shock from lightning Do not use the telephone to report a gas leak in the vicinity of the leak Do not place the unit near microwave ovens, radio equipment, or non-ground connected televisions.
  • Page 195 Regulatory Notices IC Note: Operation is subject to the following two conditions: (1) This device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device. The term “IC:” before the certification /registration number only signifies that the Industry Canada technical specifications were met.
  • Page 196 KIRK Wireless Server 6000 Installation and Configuration Guide THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES EXPRESS OR IMPLIED. ANY IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS WRITTEN LIMITED WARRANTY.
  • Page 197 (Denmark) at: Source Code Requests Polycom (Denmark) Langmarksvej 34 DK-8700 Horsens Denmark This offer is valid for a period of three (3) years from the date of the distribution of this product by Polycom (Denmark). 18–1...
  • Page 198 KIRK Wireless Server 6000 Installation and Configuration Guide 18–2...
  • Page 199 Figure 2-1 Overview of the Whole Solution ......2–1 Figure 3-1 Synchronization Chain .
  • Page 200 KIRK Wireless Server 6000 Installation and Configuration Guide Figure 10-4 Main page of the Administration Page for wireless server ..10–5 Figure 10-5 Adm. Page: Enter Network Password dialog box ....10–6 Figure 10-6 KWS6000 installation .
  • Page 201 Figure 14-13 Adm. Page WS: Users/Import/Export/Loaded page ..14–10 Figure 14-14 Adm. Page: Reboot Warning message ..... . . 14–10 Figure 14-15 Example of Handset Registration Data in CSV Format .
  • Page 202 KIRK Wireless Server 6000 Installation and Configuration Guide Figure 15-35 Adm. Page WS: Administration/WS page ....15–22 Figure 15-36 Adm. Page Base Station: Configuration/Security page ..15–23 Figure 15-37 Adm.
  • Page 203 Tables Tables Table 2-1 Overview of System Capacity ....... . 2–2 Table 4-1 KIRK Wireless Server 6000 Part Numbers .
  • Page 204 KIRK Wireless Server 6000 Installation and Configuration Guide...
  • Page 205 Index Index acronyms 1–5 deployment, multi-cell 3–3 Administration Page downloading accessing 10–5, 11–5, 12–5 ServiceTool 6–17, 14–14 changing Internet Protocol 10–3, 11–3, 12–3 changing password 15–2, 15–17, 15–23 configuring base station 12–9 faceplate 4–4, 6–3 configuring KIRK Wireless Server 6000 10–7 configuring Media Resource 11–6 default password 10–6, 11–5, 12–5 handover 2–6...
  • Page 206 KIRK Wireless Server 6000 Installation and Configuration Guide KIRK Wireless Server 6000 password, changing 15–2, 15–17, 15–23 accessing Administration Page 10–3, 10–5, placement 11–3, 11–5 Base Station 3–2 components 4–3 Repeater 3–2 connecting PC 10–2, 11–2 power deploying 3–1 local power supply 10–2, 11–2 description 4–2 faceplate 4–4, 6–3 LED indicators 4–5...

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Kws6000

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