Polycom KIRK 14117800 Installation And Configuration Manual
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Polycom KIRK 14117800 Installation And Configuration Manual

Polycom wireless server installation and configuration guide
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Polycom
KIRK
®
Installation and Configuration Guide
Wireless Server 600v3
®
Part No. 14117800, Ed.2.6
April 16, 2009

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  • Page 1 Polycom KIRK ® Installation and Configuration Guide Wireless Server 600v3 ® Part No. 14117800, Ed.2.6 April 16, 2009...
  • Page 2 Polycom, Inc. Information contained herein is subject to change without notice and does not represent commitment of any type on the part of Polycom, Inc. Polycom and Accord are registered trademarks of Polycom, Inc.

  • Page 3: Table Of Contents

    4.1.2 Unpacking the Shipping Container... 41 4.2 Description of KIRK Wireless Server 600v3 ... 41 4.2.1 KIRK Wireless Server 600v3 Provides RF Channels to KIRK Handsets ... 42 4.2.2 KIRK Wireless Server 600v3 Types and Part Numbers... 42 4.2.3 KIRK Wireless Server 600v3 Appearance and Components ... 42 4.2.4 KIRK Wireless Server 600v3 LED Indicators ...
  • Page 4 7.1 Powering up the KIRK Wireless Server 600v3 ... 77 7.1.1 Power over Ethernet ... 77 7.1.2 Local Power Supply ... 78 7.1.3 Checking Indicators... 78 7.2 Connecting a Computer to the KIRK Wireless Server 600v3 ... 78 14117800, Ed.2.6...
  • Page 5 7.5.7 Configuring TOS (Type of Service) Priorities ... 89 7.6 Configuring Multi-Cell Solution through Administration Page ... 90 7.6.1 Configuring the IP Master (Primary) KIRK Wireless Server 600v3 ... 91 7.6.2 Configuring Sync Master... 100 7.6.3 Configuring the Alternative Master KIRK Wireless Server 600v3 ... 104 7.6.4 Configuring the Secondary KIRK Wireless Server 600v3 ...
  • Page 6 10.1.6 Reading Ethernet Statistics ... 172 10.1.7 Diagnostics... 173 10.1.8 Making a Back-Up of the Configuration File... 176 10.1.9 Updating the KIRK Wireless Server 600v3 ... 177 10.1.10 Resetting the KIRK Wireless Server 600v3 ... 181 10.2 Using the ServiceTool ... 183 10.2.1 KIRK Repeater Programming ...
  • Page 7 13.5.5 Bmc command (only for DECT devices) ... 194 13.5.6 SCFG Command... 195 13.5.7 Example ... 196 Chapter 14 Configuration of an NTP Server / Client ... 197 14.1 Configuration ... 197 14.2 Timezone Configuration String ... 197 14.3 Example... 198 Chapter 15 Troubleshooting ...
  • Page 8 14117800, Ed.2.6...
  • Page 9 Synchronization Chain With Repeaters ..... . . 39 Figure 9 Wireless Server 600v3 - Front view ......43 Figure 10 Wireless Server 600v3 - Faceplate.
  • Page 10 Configuration Tool: Master tab ......123 Figure 67 Wireless Server 600v3 Multi-cell installation ....126 Figure 68 Configuration Tool: Master tab .
  • Page 11 Wireless Server 600v3 Multi-cell installation with LDAP Server ..132 Figure 72 Configuration Tool: LDAP Server tab ......133 Figure 73 WS600v3 Multi-cell installation with Alternative LDAP Server .
  • Page 12 Figures Figure 112 Adm. Page: Administration/Download/Config page ... . . 177 Figure 113 Adm. Page: Administration/Upload/Config page ....178 Figure 114 Adm.
  • Page 13 Overview of System Capacity ......22 Table 1 KIRK Wireless Server 600v3 Part Numbers ....42 Table 2 LED Indicator Description - Front Cover .
  • Page 14 Tables 14117800, Ed.2.6...

  • Page 15: Chapter 1 Preface

    Chapter 1 Preface This guide is intended for qualified technicians who will install, configure and maintain the KIRK Wireless Server 600v3 (KWS600v3) Solution. To qualify to install the KIRK Wireless Server 600v3 Solution, you must have successfully completed the KIRK Wireless Server 600v3 technical training.

  • Page 16: Before You Begin

    Note: The site survey should determine how many RF channels needed, number of handsets, user areas alternative sync ways to be used, if an alternative (Standby) Master KWS600v3 is needed, and if an LDAP Server and an alternative LDAP Server are needed. 14117800, Ed.2.6...

  • Page 17: Chapter Overview

    To configure to poll an Update Server To configure the Update Server To configure the NTP Server / Client To troubleshoot and to use the KIRK GWLOAD program. To learn about safety regulations. KIRK Wireless Server 600v3 Installation and Configuration Guide Preface access the web...

  • Page 18: Related Documentation

    Preface 1.3 Related Documentation For further information about the KWS600v3 not covered by this manual, refer to the following documentation at www.polycom.com: Subject KWS600v3 Configuration depending on Call Handler Deployment Kit Handset Operation Pre and Mid Call Services Operations Call Hold and Call Transfer...

  • Page 19: Acronyms

    Software Product Change Status - Software edition TFTP Trivial File Transfer Protocol Type of Service VoIP Voice over Internet Protocol WLAN Wireless Local Area Network WRFP Wireless Radio Fixed Part - Wireless Repeater KIRK Wireless Server 600v3 Installation and Configuration Guide Preface...
  • Page 20 Preface 14117800, Ed.2.6...

  • Page 21: Chapter 2 Introduction

    Figure 1 Overview of the Whole Solution This section provides information about: • “Components of the KIRK Wireless Server 600v3 Solution” on page 22 • “Requirements for the KIRK Wireless Server 600v3 Solution” on page 26 KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 22: Components Of The Kirk Wireless Server 600V3 Solution

    Min. number of KIRK Wireless Server 600v3 Single-cell Max. number of KIRK Wireless Server 600v3 Multi-cell Max. number of repeaters on KIRK Wireless Server 600v3 Single-cell Max. number of repeaters per KIRK Wireless Server 600v3 per unit 14117800, Ed.2.6 Capacity...

  • Page 23: Wireless Bands

    For more information about the KWS600v3, refer to 600v3” on page “Installing the KIRK Wireless Server 600v3” on page 41 “Configuring KIRK Wireless Server 600v3” on page 2.1.2 Wireless Bands The wireless solution supports two wireless bands, allowing operation in various countries and regions.

  • Page 24: Kirk Handset

    Introduction speech channels; a full slot repeater covers four simultaneous speech channels. The repeater does not increase the number of traffic channels, but increases the coverage area established with the KWS600v3. Up to three repeaters can be placed in cascade formation directing coverage in a certain direction.

  • Page 25: Kirk Sio Application Interface

    The SIO Application Interface is a communication platform allowing text messaging between the wireless server and a handset. With the SIO API, which is a fundamental part of all our wireless solutions, and a third party application program, the customer is offered a wide range of usage opportunities in a variety of vertical markets.

  • Page 26: Requirements For The Kirk Wireless Server 600V3 Solution

    Introduction 2.2 Requirements for the KIRK Wireless Server 600v3 Solution This section provides information about the environmental and electrical requirements and software requirements for the KWS600v3 Solution. 2.2.1 KIRK Wireless Server 600v3 2.2.1.1 Environmental Requirements The following is a list of recommendations for suitable installation conditions: •...
  • Page 27 • Verify that the electrical service is sufficient and located in close proximity to the KWS600v3. It is also possible to use PoE, and if PoE is used a power adapter is necessary. KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 28: Kirk Repeater

    Introduction 2.2.1.2 Electrical Requirements The following electrical requirements must be met: • Mains of LAN (802.3af). (Power supply via the network) • Power consumption: 24V/130-220mA (standby 180 mA) • Typical power consumption: 7W per unit • The max. radiated output power for the antenna is 10mW e.i.r.p/channel. 2.2.2 KIRK Repeater 2.2.2.1 Environmental Requirements •...

  • Page 29: Kirk Handsets

    • For battery information, refer to • The area where the handset is used must be between 20% and 80% non-condensing relative humidity. “” on page KIRK Wireless Server 600v3 Installation and Configuration Guide Introduction...

  • Page 30: Kirk Maintenance Software

    Introduction 2.2.3.2 Electrical Requirements The following electrical requirement must be met: • The supplied power for the charger must be 110 V to 120 V ac nominal (or 220 V to 230 V ac nominal), 50/60 Hz. 2.2.4 KIRK Maintenance Software This section describes the computer requirements to run the installation and maintenance tools of the KWS600v3.

  • Page 31: Chapter 3 Deploying Kirk Wireless Server 600V3

    • Ensure that there is not a residential DECT system (home DECT) on the site. This section provides information about: • “Recommendations for KWS600v3/KIRK Repeater Placement” on page 32 • “Deployment of a KIRK Wireless Server 600v3 Multi-Cell” on page 32 KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 32: Recommendations For Kws600V3/Kirk Repeater Placement

    KWS600v3 since attenuation figures are considerably lower. 3.2 Deployment of a KIRK Wireless Server 600v3 Multi-Cell Note: This section only contains deployment information specific to the KWS600v3. For more information about deployment in general, refer to the Deployment Guide accompanying the Deployment Kit.

  • Page 33: Examples Of Synchronization Chains

    “Synchronization Chain With One Sync Master (Primary Sync Ways)” on page 34 • “Synchronization Chain With Alternative Sync Ways” on page 35 • “Synchronization Chain With and Without Alternative Sync Ways” on page 38 Deploying KIRK Wireless Server 600v3 KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 34: Figure 1 Synchronization Chain

    Deploying KIRK Wireless Server 600v3 3.2.2.1 Synchronization Chain With One Sync Master (Primary Sync Ways) Figure 1 Synchronization Chain • The synchronization chain must always overlap with the KWS600v3 to sync • No. 100 is the Sync Master. • Other radio units are connected to the Sync Master through the synchronization chain.

  • Page 35: Figure 3 Synchronization Chain With Alternative Sync Ways

    In the example below (Figure 4 on page consequence, KWS600v3 No. 11 must use the alternative sync way on No. 21. Deploying KIRK Wireless Server 600v3 36), KWS600v3 No. 10 is down. As a KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 36: Figure 4 Synchronization Chain With Alternative Sync Ways

    Deploying KIRK Wireless Server 600v3 Figure 4 Synchronization Chain with Alternative Sync Ways • No. 100 is the Sync Master (can be numbered 1-255). • No. 10 and No. 20: Primary and alternative sync on No. 100. • No. 11: Primary sync on No. 10 and alternative sync on No. 21.

  • Page 37: Figure 6 Synchronization Chain Layout With Alternative Sync Ways

    Shows the alternative sync ways. Note: It is recommended to make a site planner. Every KWS600v3 must be numbered with Radio ID, Primary sync Radio ID, and Alternative sync Radio Deploying KIRK Wireless Server 600v3 KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 38: Figure 7 Synchronization Chain With And Without Alternative Sync Ways

    Deploying KIRK Wireless Server 600v3 3.2.2.3 Synchronization Chain With and Without Alternative Sync Ways Figure 7 Synchronization Chain With and Without Alternative Sync Ways • No. 100 is the Sync Master (can be numbered 1-255). • No. 10 and No. 20: Primary and alternative sync on No. 100.

  • Page 39: Figure 8 Synchronization Chain With Repeaters

    • No. 84, No. 148 and No. 212: Repeater - no alternative sync possible. • No. 24 and No. 25: Primary sync and alternative sync. • No. 74 and No. 84: Only handover overlap (Marked with green). KIRK Wireless Server 600v3 Installation and Configuration Guide...
  • Page 40 Deploying KIRK Wireless Server 600v3 14117800, Ed.2.6...

  • Page 41: Chapter 4 Installing The Kirk Wireless Server 600V3

    • Two mounting screws and anchors 4.2 Description of KIRK Wireless Server 600v3 This section contains information about: • “KIRK Wireless Server 600v3 Provides RF Channels to KIRK Handsets” on page 42 • “KIRK Wireless Server 600v3 Types and Part Numbers” on page 42 •...

  • Page 42: Kirk Wireless Server 600V3 Provides Rf Channels To Kirk Handsets

    • “KIRK Wireless Server 600v3 - Reset Button” on page 45 4.2.1 KIRK Wireless Server 600v3 Provides RF Channels to KIRK Handsets The KWS600v3 supports 12 RF channels simultaneously for DECT or USA DECT bands. The RF communication is provided according to the band standard at the site: •...

  • Page 43: Figure 9 Wireless Server 600V3 - Front View

    Installing the KIRK Wireless Server 600v3 • LED that indicates whether or not the unit is functioning Figure 9 Wireless Server 600v3 - Front view The KWS600v3 faceplate includes the following (see figure below). KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 44: Kirk Wireless Server 600V3 Led Indicators

    Installing the KIRK Wireless Server 600v3 Figure 10 Wireless Server 600v3 - Faceplate ETH0 Port ETH1 Port (use for service) Power Supply Alarm Ready Indicator Power Reset Button For information about the Reset button, refer to 600v3 Hardware” on page 4.2.4 KIRK Wireless Server 600v3 LED Indicators...

  • Page 45: Kirk Wireless Server 600V3 - Reset Button

    Ready Indicator - green Power Indicator - yellow 4.2.5 KIRK Wireless Server 600v3 - Reset Button It is possible to restart or reset the KWS600v3 by pressing the Reset button on the faceplate of the KWS600v3. For description of the faceplate, refer to 4.2.5.1 Resetting the KIRK Wireless Server 600v3 Hardware...

  • Page 46: Installing The Kirk Wireless Server 600V3

    Short press Press until LED flashes fast Press for a longer period Note: When resetting the Master KWS600v3/LDAP Server, you cannot set up calls until handsets are registered on the call handler again. 4.3 Installing the KIRK Wireless Server 600v3 The KWS600v3 is suitable for mounting indoors on a wall.

  • Page 47: Kirk Wireless Server 600V3 Indoor Wall Mounting

    Note: Do not paint the KWS600v3 as paint contains material which can cause decreased radio coverage. 4.3.1 KIRK Wireless Server 600v3 Indoor Wall Mounting For best RF coverage, the KWS600v3 must be mounted vertically on walls. Caution: The KWS600v3 must not be installed at any angle other than vertical. If the KWS600v3 is placed upside-down, the coverage area of the KWS600v3 is decreased by 40 - 50% and it might not transmit or receive effectively.

  • Page 48: Recording The Installation Information

    Installing the KIRK Wireless Server 600v3 4.4 Recording the Installation Information After completing the installation of a KWS600v3 Multi-cell Solution, record the location of each KWS600v3. 14117800, Ed.2.6...

  • Page 49: Chapter 5 Installing The Kirk Repeater

    It is wireless and does not need physical connection to the KIRK Wireless Server, making it very easy to install. The repeaters can be supplied with an external antenna making it possible to create radio coverage in a remote area without cabling to the rest of the installation.

  • Page 50: Kirk Repeater Types And Part Numbers

    Installing the KIRK Repeater • Repeater - USA DECT provides four RF channels of 1.9 GHz, USA DECT standard, used in North America. 5.1.2 KIRK Repeater Types and Part Numbers The repeater contains RF circuitry that comply with the local band standards: UPCS, DECT, or ETSI DECT.

  • Page 51: Kirk Repeater - Appearance And Components

    • Avoid installing repeaters on large concrete or marble columns because these columns affect radio coverage. If possible, place the base station a minimum of one meter/3.3 feet from these types of columns. KIRK Wireless Server 600v3 Installation and Configuration Guide Installing the KIRK Repeater...
  • Page 52 Installing the KIRK Repeater • Do not install a repeater with the antenna housings near metal objects. Be careful not to damage existing wiring or panels. • Do not position repeaters in ducts, plenums or hollow spaces used to transport environmental air except where the duct, plenum or hollow space is created by a suspended ceiling having lay-in panels.
  • Page 53 Repeater and External Antenna Installed on the Wall External Antenna (Only for repeaters supplied with external antenna connection) KIRK Wireless Server 600v3 Installation and Configuration Guide Installing the KIRK Repeater Holes for wall mounted screws External antenna cable (only for repeaters supplied with...

  • Page 54: Recording The Installation Information

    The maximum radiated output power is 1W e.i.r.p. For more information and technical support, please refer to www.polycom.com. Recording the Installation Information After completing the installation of the repeaters, record the location of each repeater.

  • Page 55: Set Up Of The Hardware For Repeater Programming

    (ServiceTool) and the power supply for the repeater. The ServiceTool is not part of the Programming Kit Repeater but can be downloaded from www.polycom.com. The power supply for the repeater is to be ordered separately (Part no. UK version: 84642421, Part no. EU version: 84642420, Part no.
  • Page 56 Installing the KIRK Repeater Before you start programming the repeater, ensure that the repeater is connected to the computer and the mains. In a single cell solution the numbers assigned to the repeaters must be between 2 and 7. The number of the base station is default set to 1. In a multi cell solution, the numbering of the base stations and repeaters has to follow the numbering in the table below.
  • Page 57 Table 5-2 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 KIRK Wireless Server 600v3 Installation and Configuration Guide Installing the KIRK Repeater Repeater 2 Repeater 3...
  • Page 58 Installing the KIRK Repeater Table 5-2 Base Station 14117800, Ed.2.6 Repeater Numbering in a Multi Cell Solution Repeater 1 Repeater 2 Repeater 3...
  • Page 59 Table 5-2 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 KIRK Wireless Server 600v3 Installation and Configuration Guide Installing the KIRK Repeater Repeater 2 Repeater 3...
  • Page 60 Installing the KIRK Repeater Table 5-2 Base Station 14117800, Ed.2.6 Repeater Numbering in a Multi Cell Solution Repeater 1 Repeater 2 Repeater 3...
  • Page 61 Table 5-2 Repeater Numbering in a Multi Cell Solution Base Station Repeater 1 KIRK Wireless Server 600v3 Installation and Configuration Guide Installing the KIRK Repeater Repeater 2 Repeater 3...
  • Page 62 Installing the KIRK Repeater Table 5-2 Base Station 14117800, Ed.2.6 Repeater Numbering in a Multi Cell Solution Repeater 1 Repeater 2 Repeater 3...
  • Page 63 No. of base station + 128 Base to synchronize on: Number of previous repeater No. of base station + 192 Base to synchronize on: Number of previous repeater KIRK Wireless Server 600v3 Installation and Configuration Guide Installing the KIRK Repeater Repeater 3...

  • Page 64: Use Of Kirk Repeater With External Antenna

    5.5.1 Synchronization Ways The repeater with external antenna, 4 channels, can be programmed to obtain synchronization on two radio units (base station, wireless server or repeater). If a situation occurs where the primary sync for some reason breaks down, the repeater will obtain sync on the alternative sync.

  • Page 65: Chapter 6 Preparing Kirk Handset For Use

    The handset is a lightweight, ergonomically designed wireless unit that includes and LCD display and keyboard. on page 65 on page 70 on page 73 “Variants of KIRK Chargers” on page 66 KIRK Wireless Server 600v3 Installation and Configuration Guide for information on part...

  • Page 66: Kirk Handset Types

    Preparing KIRK Handset for Use 6.2.1 KIRK Handset Types Table 1 Variants of KIRK Handsets Variants of KIRK Handsets Handset sets from one of the following categories (including batteries): KIRK 3040 Handset KIRK 4020 Handset KIRK 4040 Handset KIRK 4080 Handset KIRK 5020 Handset KIRK 5040 Handset 6.2.2 KIRK Charger Types and Part Numbers...

  • Page 67: Installing Battery

    Only use battery type 84743416 in the 4080 Handset. Do not use this battery with other products. This battery was designed specifically for use with the 4080 Handset and the charger ONLY. Improper use of the battery may result in fire hazard. Preparing KIRK Handset for Use KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 68: Installing Battery On Kirk 3040 Handsets

    Preparing KIRK Handset for Use • Only use battery type 84743418 (ICP73048) in the 5020 / 5040 Handset. Do not use this battery with other products. This battery was designed specifically for use with the 5020 /5040 Handset and the charger ONLY.

  • Page 69: Installing Battery On Kirk 5020 / 5040 Handsets

    Insert battery with the label readable. Replace the back cover by pressing the back cover back in the locked position (when you hear a click the back cover is in position). Preparing KIRK Handset for Use KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 70: Charging Kirk Handsets

    Preparing KIRK Handset for Use 6.5 Charging KIRK Handsets 6.5.1 Using the Charger Each handset is charged through the use of a handset charger, a compact desktop unit designed to charge and automatically maintain the correct battery charge levels and voltage.

  • Page 71: Figure 6 Single Charger For 4080 Handset

    Preparing KIRK Handset for Use Figure 6 Single Charger for 4080 Handset Figure 7 Multicharger for 4020 Handset and 4040 Handset Figure 8 Single Charger for 5020 / 5040 Handset KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 72: Charging Battery

    Preparing KIRK Handset for Use 6.5.2 Charging Battery 6.5.2.1 KIRK 3040/KIRK 4020/KIRK 4040 and KIRK 4080 Handsets When charging the battery for the first time, it is necessary to leave the handset in the charger for 14 - 16 hours before the battery is fully charged and the handset ready for use. Warning: Do not charge 4080 Handset in a potentially explosive atmosphere.

  • Page 73: Retrieving The Serial Number Of The Kirk Handset

    To show the serial number on the handset display (5020 / 5040 Handset), press select Status and then select Firmware version. Press exit to exit the menu. Preparing KIRK Handset for Use on page 145). KIRK Wireless Server 600v3 Installation and Configuration Guide ; the serial number appears Menu,...

  • Page 74: Retrieving Serial Number On Kirk 3040 Handsets

    Preparing KIRK Handset for Use 6.6.1 Retrieving Serial Number on KIRK 3040 Handsets Press down the back cover and push it 5 mm towards the headset plug. Figure 9 Remove Back Cover from Handset Lift off back cover. Lift the battery and read the serial number. Replace battery and back cover.

  • Page 75: Retrieving Serial Number On Kirk 5020 / 5040 Handsets

    Note: To show the serial number on the handset display (5020 / 5040 Handset), press Menu, select Status and then select Firmware version. Press exit to exit the menu. Preparing KIRK Handset for Use KIRK Wireless Server 600v3 Installation and Configuration Guide...
  • Page 76 Preparing KIRK Handset for Use 14117800, Ed.2.6...

  • Page 77: Chapter 7 Configuring Kirk Wireless Server 600V3

    This section includes information about: • “Powering up the KIRK Wireless Server 600v3” on page 77 • “Connecting a Computer to the KIRK Wireless Server 600v3” on page 78 • “Accessing the Web Based Administration Page” on page 79 •...

  • Page 78: Local Power Supply

    • Verify that the KWS600v3 LED indicator is continuously on, indicating that the KWS600v3 is functional. 7.2 Connecting a Computer to the KIRK Wireless Server 600v3 The KWS600v3 communicates with the computer through a Standard LAN Patch cable. Note: The LAN port of the KWS600v3 is a RJ45 connector.

  • Page 79: Accessing The Web Based Administration Page

    From the Start menu, point to Connect to and then click Show all connections. A Network Connections window appears. Under Lan or High-Speed Internet, right-click on Local Area Connection and click Properties. A Local Area Connection Properties dialog box appears. Configuring KIRK Wireless Server 600v3 KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 80: Figure 13 Local Area Connection Properties Dialog Box

    Configuring KIRK Wireless Server 600v3 Figure 13 Local Area Connection Properties dialog box In the General tab, select Internet Protocol (TCP/IP), and then click Properties. An Internet Protocol (TCP/IP) Properties dialog box appears. Figure 14 Internet Protocol Properties dialog box Click Use the following IP address, and then type 192.168.1.2 in the IP address field.

  • Page 81: How To Access The Administration Page

    Figure 15 Main page of the Web Based Administration Page 7.4 Accessing the KIRK Configuration Tool The Configuration Tool of the KWS600v3 is to be downloaded from www.polycom.com. 7.4.1 Installing the KIRK Configuration Tool Once you download the Configuration Tool of the KWS600v3, install it by clicking on the KWS600v3_Configuration_Tool_1.X.X.X_setup.exe and by following the resulting...

  • Page 82: Configuring Single-Cell Solution Through Administration Page

    Configuring KIRK Wireless Server 600v3 Figure 16 Configuration Tool startup window 7.5 Configuring Single-Cell Solution through Administration Page Note: Using the web based Administration Page is recommended when configuring small to medium-sized installations. This section describes how to configure a KWS600v3 Single-cell solution.

  • Page 83: Entering A System User Name And Password

    First time you access the Administration Page, you need to log on with user name and a password. Note: The default user name of the system is admin and the default password of the system is ip1200. Configuring KIRK Wireless Server 600v3 KIRK Wireless Server 600v3 Installation and Configuration Guide “Accessing the...

  • Page 84: Assigning A Specific Ip Address

    Configuring KIRK Wireless Server 600v3 Figure 18 Adm. Page: Enter Network Password dialog box In the User Name field, type admin. In the Password field, type ip1200. Click OK. 7.5.2 Assigning a Specific IP Address To assign a specific IP address to the KWS600v3, it is necessary to disable the DCHP mode and then assign a specific IP address to the KWS600v3.

  • Page 85: Figure 20 Adm. Page: Configuration/Eth0/Ip Page

    Configuring KIRK Wireless Server 600v3 Note: It is necessary to use the ETH0 port when integrating the KWS600v3 on the local network. Figure 20 Adm. Page: Configuration/ETH0/IP page KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 86: Configuring Ethernet Link

    Configuring KIRK Wireless Server 600v3 In the IP address field, type the new IP address. The new IP address is now the default address when accessing the KWS600v3. In the Network mask field, type a new network mask. Contact your system administrator for more information.

  • Page 87: Configuring Dect System

    Local R-Key/Display Handling check box: Call handler specific, refer to KWS600v3 Configuration Guide for the relevant call handler. DTMF through RTP channel check box: Configuring KIRK Wireless Server 600v3 KIRK Wireless Server 600v3 Installation and Configuration Guide “Subscribing Handsets”...

  • Page 88: Configuring Dect Master

    Configuring KIRK Wireless Server 600v3 Call handler specific, refer to KWS600v3 Configuration Guide for the relevant call handler. No Display of Date and Time: Enable only if time should not be displayed. 10 From the Coder Preferences, select a voice compression value that matches your telephony infrastructure.

  • Page 89: Configuring Dect Radio

    7.5.7 Configuring TOS (Type of Service) Priorities It is possible to change the TOS (Type of Service) priorities in a system. The TOS priority depends on the network used. Configuring KIRK Wireless Server 600v3 KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 90: Configuring Multi-Cell Solution Through Administration Page

    Configuring KIRK Wireless Server 600v3 Under the Configuration menu, click IP. Figure 25 Adm. Page: Configuration/IP/Settings page In the TOS priority - RTP Data field, type a TOS priority. Depending on the network, it may be necessary to change the TOS priority.

  • Page 91: Configuring The Ip Master (Primary) Kirk Wireless Server 600V3

    Figure 26 Wireless Server 600v3 Multi-cell installation This section contains information about: • “Configuring the IP Master (Primary) KIRK Wireless Server 600v3” on page 91 • “Configuring Sync Master” on page 100 • “The Sync Master is now configured.” on page 104 •...

  • Page 92: Figure 27 Adm. Page: Enter Network Password Dialog Box

    Configuring KIRK Wireless Server 600v3 7.6.1.1 Entering a System User Name and Password First time you access the Administration Page, you need to log on with user name and a password. Note: The default user name of the system is admin and the default password of the system is ip1200.

  • Page 93: Figure 28 Adm. Page: Configuration/Eth0/Dhcp Page

    In the Network mask field, type a new network mask. In the Default gateway field, type the IP address of the default gateway. Contact your system administrator for more information. Click OK. Configuring KIRK Wireless Server 600v3 KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 94: Figure 30 Adm. Page: Configuration/General/License Page

    7.6.1.3 Obtaining a Multi-Cell License To configure a KWS600v3 Multi-cell solution it is necessary to obtain a multi-cell license. (E-mail MAC address to emeadkordermanagement@polycom.com, and you will obtain the license) Under the Configuration menu, click General, and then copy the serial number of the KWS600v3 from the Info page.

  • Page 95: Figure 31 Adm. Page: Configuration/Eth0/Link Page

    For the Master (Primary) KWS600v3 to act as an LDAP Server for all the KWS600v3 secondaries, you need to set the LDAP (Lightweight Directory Access Protocol) mode. Note: It is recommended that the Primary KWS600v3 acts as an LDAP Server in small to medium-sized installations.

  • Page 96: Figure 33 Adm. Page: Configuration/Dect/System Page

    Configuring KIRK Wireless Server 600v3 In the Password fields, type the passwords. Select the Write Access check box. Click OK. Click Reset (under Administration menu) to save your configuration. 7.6.1.6 Configuring DECT System Under the Configuration menu, click DECT, and then click System.
  • Page 97 On the Master page you can define which mode the KWS600v3 should operate in. You also establish a communication protocol between the Master KWS600v3 and a call handler. Configuring KIRK Wireless Server 600v3 (Primary) KIRK Wireless Server 600v3 Installation and Configuration Guide “Subscribing Handsets”...

  • Page 98: Figure 34 Adm. Page: Configuration/Dect/Master Page

    On the Radio page you define which radio ID the Master KWS600v3 and Sync Source has to synchronize with. Note: In a multi-cell installation with max. 10 KIRK Wireless Server primary and secondaries and/or 100 handsets, the Master KWS600v3 can be used as radio unit. If using the radio part on a Master KWS600v3, configure it as described in DECT Radio (Secondary)”...

  • Page 99: Figure 35 Adm. Page: Configuration/Dect/Radio Page

    In the TOS priority - RTP Data field, type a TOS priority. Depending on the network, it may be necessary to change the TOS priority. • Most networks: The default TOS priority is: 0x10 Configuring KIRK Wireless Server 600v3 (Primary) KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 100: Configuring Sync Master

    Configuring KIRK Wireless Server 600v3 • If CISCO network: It is recommended to change the TOS priority - RTP Data to 0xb8. In the TOS priority - Signalling field, type a TOS priority. Depending on the network, it may be necessary to change the TOS priority.

  • Page 101: Figure 37 Adm. Page: Configuration/Eth0/Dhcp Page

    In the Network mask field, type a new network mask. In the Default gateway field, type the IP address of the default gateway. Contact your system administrator for more information. Click OK. Configuring KIRK Wireless Server 600v3 KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 102: Figure 39 Adm. Page: Configuration/Ldap/Replicator Page

    In a KWS600v3 Multi-cell solution the Sync Master needs access to the information (such as system ARI code and user data) that is stored on the Master KWS600v3/LDAP Server. Therefore, it is necessary to activate the LDAP replicator services for the Sync Master.

  • Page 103: Figure 40 Adm. Page: Configuration/Dect/Master Page

    In the Master field, type the IP address of the Master (Primary) KWS600v3. In the Radio-id field, type the radio ID of the Sync Master. Click OK. Configuring KIRK Wireless Server 600v3 (Sync Master) (Sync Master) KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 104: Configuring The Alternative Master Kirk Wireless Server 600V3

    Note: The alternative Master KWS600v3 can also be used as the alternative LDAP Server. If a dedicated wireless server is used as a Master KWS600v3 only, the alternative Master KWS600v3 must also be dedicated. For more information about the alternative LDAP Server, refer to “”...

  • Page 105: Figure 43 Adm. Page: Enter Network Password Dialog Box

    IP address to the KWS600v3. The new IP address and network address will be provided by the system administrator. Configuring KIRK Wireless Server 600v3 (Standby) (Standby) KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 106: Figure 44 Adm. Page: Configuration/Eth0/Dhcp Page

    Configuring KIRK Wireless Server 600v3 Under the Configuration menu, click ETH0, and then click DHCP. Figure 44 Adm. Page: Configuration/ETH0/DHCP page From the Mode list, select Disabled, and then click OK. Click Reset (under Administration menu) to save your configuration.

  • Page 107: Figure 46 Adm. Page: Configuration/Eth0/Link Page

    On the Master page you need to define the KWS600v3 as an alternative (Standby) Master KWS600v3. Under the Configuration menu, click DECT, and then click Master. Figure 47 Adm. Page: Configuration/DECT/Master page Configuring KIRK Wireless Server 600v3 (Standby) (Standby) KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 108: Configuring The Secondary Kirk Wireless Server 600V3

    Click Reset (under Administration menu) to save your configuration. The alternative (Standby) Master KWS600v3 is now configured. 7.6.4 Configuring the Secondary KIRK Wireless Server 600v3 This section describes how to configure KWS600v3 secondaries in a multi-cell solution. After configuring the Master (Primary) KWS600v3, you need to configure each Secondary KWS600v3 to be used in the system one by one.

  • Page 109: Figure 49 Ws600V3 Multi-Cell Installation (Primary And Secondaries)

    “Click Reset (under Administration menu) to save your configuration.” on page 113 • “Configuring DECT Master (Secondary)” on page 114 • “Configuring DECT Radio (Secondary)” on page 116 Configuring KIRK Wireless Server 600v3 KIRK Wireless Server 600v3 Installation and Configuration Guide “Accessing the...

  • Page 110: Figure 50 Adm. Page: Enter Network Password Dialog Box

    Configuring KIRK Wireless Server 600v3 7.6.4.1 Entering a System User Name and Password First time you access the Administration Page, you need to log on with user name and a password. Note: The default user name of the system is admin and the default password of the system is ip1200.

  • Page 111: Figure 51 Adm. Page: Configuration/Eth0/Dhcp Page

    Under the Configuration menu, click ETH0, and then click IP. Note: It is necessary to use the ETH0 port when integrating the KWS600v3 on the local network. Figure 52 Adm. Page: Configuration/ETH0/IP page Configuring KIRK Wireless Server 600v3 (Secondary) KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 112: Figure 53 Adm. Page: Configuration/Eth0/Link Page

    Configuring KIRK Wireless Server 600v3 In the IP address field, type the new IP address. The new IP address is now the default address when accessing the KWS600v3. In the Network mask field, type a new network mask. In the Default gateway field, type the IP address of the default gateway.

  • Page 113: Figure 54 Adm. Page: Configuration/Ldap/Replicator Page

    Figure 54 Adm. Page: Configuration/LDAP/Replicator page Select the Enable check box. In the Server field, type the IP address of the Master KWS600v3 - or the LDAP Server, if this is part of your installation. In the User field, type the user name.

  • Page 114: Figure 55 Adm. Page: Configuration/Dect/Master Page

    Configuring KIRK Wireless Server 600v3 7.6.4.5 Configuring DECT Master On the Master page you need to define the KWS600v3 as a Secondary KWS600v3. Under the Configuration menu, click DECT, and then click Master. Figure 55 Adm. Page: Configuration/DECT/Master page From the Mode list, select Off. Selecting Off defines the KWS600v3 as a Secondary.

  • Page 115: Figure 56 Adm. Page: Configuration/Dect/System Page

    KWS600v3, you must use this when configuring the alternative Master (Standby) KWS600v3 and KWS600v3 secondaries. Click OK. Click Reset (under Administration menu) to save your configuration. Configuring KIRK Wireless Server 600v3 (Secondary) KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 116: Figure 57 Adm. Page: Configuration/Dect/Radio Page

    Configuring KIRK Wireless Server 600v3 7.6.4.7 Configuring DECT Radio On the Radio page you define which radio ID the Master KWS600v3 and Sync Master has to synchronize with. Under the Configuration menu, click DECT, and then click Radio. Figure 57 Adm. Page: Configuration/DECT/Radio page In the Master field, type the IP address of the Master KWS600v3.

  • Page 117: Configuring Secondary Kws600V3 Using A Back-Up File

    Click Reset to save your configuration. 7.6.6 Configuring Standalone LDAP Server In a KWS600v3 Multi-cell solution it is possible to configure an LDAP Server to handle all handset/user registration data (such as name, directory number, IPEI etc.). If you configure an LDAP Server to handle all handset/user registration and read/write information between the primaries and secondaries of a KWS600v3 Solution, then the Master KWS600v3 only manage the connection to the call handler.

  • Page 118: Figure 58 Wireless Server 600V3 Multi-Cell Installation With Ldap Server

    Configuring KIRK Wireless Server 600v3 Figure 58 Wireless Server 600v3 Multi-cell installation with LDAP Server This section contains information about: • “Setting LDAP Mode (LDAP Server)” on page 118 • “Configuring DECT Master (LDAP Server)” on page 119 • “Configuring DECT Radio (LDAP Server)” on page 119 7.6.6.1 Setting LDAP Mode...

  • Page 119: Configuring Dect Master

    Under the Configuration menu, click DECT, and then click Radio. Figure 61 Adm. Page: Configuration/DECT/Radio page Select the Disable check box to disable the radio. Configuring KIRK Wireless Server 600v3 (LDAP Server) (LDAP Server) KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 120: Configuring Alternative Ldap Server

    LDAP Replication to the radio units. Note: In case the Master KWS600v3 and the LDAP Server is the same unit, the alternative LDAP Server will also take the role as the Master KWS600v3 if the LDAP Server stops working.

  • Page 121: Figure 63 Adm. Page: Configuration/Ldap/Server Page

    Click Reset (under Administration menu) to save your configuration. 7.6.7.2 Setting LDAP Replicator In a KWS600v3 Multi-cell solution the alternative LDAP Server needs access to the information (such as system ARI code and user data) that are stored on the Master KWS600v3/LDAP Server.

  • Page 122: Configuring Single-Cell Solution Through Kirk Configuration Tool

    Under the Configuration menu, click LDAP, and then click Replicator. Figure 64 Adm. Page: Configuration/LDAP/Replicator page In the Server field, type the IP address of the LDAP Server. In the User name field, type the user name. In the Password field, type the password.

  • Page 123: Figure 65 Wireless Server 600V3 Single-Cell Installation

    LDAP and multi-cell license. Figure 66 Configuration Tool: Master tab In the IP Address area: • Deselect the DHCP check box. Configuring KIRK Wireless Server 600v3 KIRK Wireless Server 600v3 Installation and Configuration Guide...
  • Page 124 Configuring KIRK Wireless Server 600v3 First time you power up the KWS600v3 it acts as a DHCP client. To assign a specific IP address to the unit, it is necessary to disable the DHCP mode. • In the IP Address field, type the IP address of the KWS600v3, provided by your system administrator.

  • Page 125: Configuring Multi-Cell Solution Through Kirk Configuration Tool

    Note: Using the Configuration Tool is recommended when configuring medium-sized to large installations. Note: Multi cell license must be installed on the master KIRK Wireless Server 600v3 For information on accessing the Configuration Tool, refer to Configuration Tool” on page Configuring KIRK Wireless Server 600v3 152.

  • Page 126: Configuring The Master (Primary) Kirk Wireless Server 600V3

    7.8.1 Configuring the Master (Primary) KIRK Wireless Server 600v3 Note: To configure a KWS600v3 Multi-cell solution it is necessary to obtain a multi-cell license. (E-mail the MAC address to the emeadkordermanagement@polycom.com, and you will receive an e-mail containing a text file with the multi-cell license. This file must be saved in order to be uploaded to the system).

  • Page 127: Figure 68 Configuration Tool: Master Tab

    • From the Mode list, select Active. Selecting Active defines the KWS600v3 as a Primary (Master). • In the Gatekeeper field, type the IP address of your call handler. Contact your system administrator for more information. Configuring KIRK Wireless Server 600v3 KIRK Wireless Server 600v3 Installation and Configuration Guide...
  • Page 128 Configuring KIRK Wireless Server 600v3 • In the Alternative Gatekeeper field, type an alternative IP address of your call handler (optional). Contact your system administrator for more information. • From the Protocol list, select either H323, SIP or Skinny depending on the protocol you are using.

  • Page 129: Configuring The Alternative Master Kirk Wireless Server 600V3

    In the LDAP area: The Master KWS600v3 is automatically defined as the LDAP Server. If you need to configure a standalone LDAP Server in your system, you must deselect the Master is LDAP Server check box. Note: If deselecting the Master is LDAP Server check box on the Master tab, an LDAP Server tab becomes available.

  • Page 130: Figure 69 Ws600V3 Multi-Cell Installation With Alternative (Standby) Master

    Configuring KIRK Wireless Server 600v3 Figure 69 WS600v3 Multi-cell installation with Alternative (Standby) Master In the Alt Master tab you configure the Alternative Master KIRK Wireless Server. Figure 70 Configuration Tool: Alt Master tab In the IP Address area: • Deselect the DHCP check box.
  • Page 131 The Get button can only be used, if working online and if the IP address is the specific IP address of the KWS600v3 in question and valid on the whole network. KIRK Wireless Server 600v3 Installation and Configuration Guide Configuring KIRK Wireless Server 600v3...

  • Page 132: Configuring Ldap Server

    Configurations” on page 7.8.3 Configuring LDAP Server In a KWS600v3 Multi-cell solution it is possible to configure an LDAP Server to handle all handset/user registration data (such as name, directory number, IPEI etc.). If you configure an LDAP Server to handle all handset/user registration and read/write information between the primaries and secondaries of a KWS600v3 Solution, then the Master KWS600v3 only manages the connection to the call handler.

  • Page 133: Figure 72 Configuration Tool: Ldap Server Tab

    Note: The LDAP Server tab is only available, if the Master is LDAP Server check box on the Master tab is deselected. Figure 72 Configuration Tool: LDAP Server tab In the IP Address area: • Deselect the DHCP check box.

  • Page 134: Configuring Alternative Ldap Server

    LDAP Replication to the radio units. Note: In case the Master KWS600v3 and the LDAP Server is the same unit, the alternative LDAP Server will also take the role as the Master KWS600v3 if the LDAP Server stops working.

  • Page 135: Figure 74 Configuration Tool: Alt Ldap Server Tab

    First time you power up the KWS600v3 it acts as a DHCP client. To assign a specific IP address to the unit, it is necessary to disable the DHCP mode. • In the IP Address field, type the IP address of the alternative LDAP Server, provided by your system administrator.

  • Page 136: Configuring Sync Master

    Configuring KIRK Wireless Server 600v3 For more information about saving the configuration, refer to Configurations” on page 7.8.5 Configuring Sync Master This section describes how to configure a Sync Master KWS600v3 in a multi-cell solution. KWS600v3 primary and secondaries uses the existing DECT air interface to synchronize to each other.

  • Page 137: Configuring The Secondary Kirk Wireless Server 600V3

    IP address of the KWS600v3 in question and valid on the whole network. In the LDAP area: • In the Primary field, type the IP address of the primary LDAP Server. • In the Alt field, type the IP address of the alternative LDAP Server. In the Radio area: •...

  • Page 138: Figure 76 Ws600V3 Multi-Cell Installation (Primary And Secondaries)

    Configuring KIRK Wireless Server 600v3 Figure 76 WS600v3 Multi-cell installation (primary and secondaries) 14117800, Ed.2.6...

  • Page 139: Figure 77 Configuration Tool: Secondaries Tab

    — Click in the host name column of the Secondary KWS600v3 in question (in the left area of the Secondaries tab). A Secondary Settings dialog box appears. Configuring KIRK Wireless Server 600v3 KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 140: Figure 78 Configuration Tool: Secondary Settings Dialog Box

    — In the Alt Sync Master field, type the radio ID of the alternative Sync Master. See your site planner. Note: The radio ID of the Secondary KIRK Wireless Server is by default identical to the last octet of its IP address. It is recommended not to change the radio ID.

  • Page 141: Saving Configurations

    Page, refer to “Assigning a Specific IP Address (Primary)” on page On the File menu, click Upload. A Select files to upload dialog box appears. Configuring KIRK Wireless Server 600v3 141. KIRK Wireless Server 600v3 Installation and Configuration Guide “Saving...

  • Page 142: Figure 80 Configuration Tool: Select Files To Upload Dialog Box

    Configuring KIRK Wireless Server 600v3 Figure 80 Configuration Tool: Select files to upload dialog box 14117800, Ed.2.6...

  • Page 143: Figure 81 Configuration Tool: Upload Dialog Box

    Figure 81 Configuration Tool: Upload dialog box Click Upload. The following dialog box appears. In the Status area you can see the status of the uploading process. Configuring KIRK Wireless Server 600v3 KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 144: Opening Configuration Files

    Configuring KIRK Wireless Server 600v3 • Green - OK • Yellow - working • Red - error If you receive an error, click either Abort to abort all uploads or click Skip to skip the upload in question and continue to the next (if any).

  • Page 145: Chapter 8 Kirk Handset Registration And Subscription

    Note: This section only describes how to register handsets on the Master KWS600v3/ LDAP server. You also need to register the users on the call handler. For registering users on the call handler, refer to the call handler user guide.

  • Page 146: Figure 83 Adm. Page: Administration/Dect/Users Page

    KIRK Handset Registration and Subscription Figure 83 Adm. Page: Administration/DECT/Users page Click New. An Edit User dialog box appears. Figure 84 Adm. Page: Edit User dialog box 14117800, Ed.2.6...

  • Page 147: Registering Handsets Using H.323 Protocol

    8.1.2 Registering Handsets Using H.323 Protocol Under Administration menu, click DECT, and then click Users. The following window appears. KIRK Handset Registration and Subscription on page 73 145. KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 148: Figure 85 Adm. Page: Administration/Dect/Users Page

    KIRK Handset Registration and Subscription Figure 85 Adm. Page: Administration/DECT/Users page Click New. An Edit User dialog box appears. Figure 86 Adm. Page: Edit User dialog box 14117800, Ed.2.6...

  • Page 149: Registering Handsets Using Sip Protocol

    8.1.3 Registering Handsets Using SIP Protocol Under Administration menu, click DECT, and then click Users. The following window appears. KIRK Handset Registration and Subscription on page 73 145. KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 150: Figure 87 Adm. Page: Administration/Dect/Users Page

    KIRK Handset Registration and Subscription Figure 87 Adm. Page: Administration/DECT/Users page Click New. An Edit User dialog box appears. Figure 88 Adm. Page: Edit User dialog box 14117800, Ed.2.6...
  • Page 151 11 Repeat step 1 to 9 for each new handset to be registered to the system. 12 Click OK to save the registration(s). In the DECT/Users page the new handset/user now has the status Pending, meaning that it is ready for subscription. KIRK Handset Registration and Subscription KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 152: Subscribing Kirk Handsets

    KIRK Handset Registration and Subscription 8.2 Subscribing KIRK Handsets 8.2.1 KIRK 3040 Handset A handset can be subscribed to more systems and will automatically log on to the relevant system. If a handset is subscribed to two or more systems, you can use Auto Login type A to change between the systems automatically.
  • Page 153 - use the < > keys to scroll between the IDs of the different systems to find the system to which you want to connect. Under SELECT LOGIN only subscriptions display. Free positions do not display. Press to confirm. KIRK Handset Registration and Subscription KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 154: Kirk 4020/4040/4080 Handset

    KIRK Handset Registration and Subscription 8.2.2 KIRK 4020/4040/4080 Handset A handset can be subscribed to more systems and will automatically log on to the relevant system. If a handset is subscribed to two or more systems, you can use Auto Login type A to change between the systems automatically.
  • Page 155 Press MENU - go to MENU LOGIN. Press - go to SELECT LOGIN. KIRK Handset Registration and Subscription (“” on page 71). Low battery could cause subscription problems. (“Registering KIRK Handsets” on page KIRK Wireless Server 600v3 Installation and Configuration Guide 145).

  • Page 156: Kirk 5020 / 5040 Handset

    KIRK Handset Registration and Subscription Press - go to SELECT LOGIN AUTO A. Press . The handset automatically selects a system. The selected system is marked with an A. 8.2.2.2.2 Changing to another System Automatically Using Auto Login B Note: Auto Login B can be used in separate systems which are overlapping each other. Press MENU –...

  • Page 157: Creating Login (Subscribing Handset)

    Enter an AC Code and press Ok to connect to the system. Press Ok. KIRK Handset Registration and Subscription (“” on page 71). Low battery could cause subscription problems. (“Registering KIRK Handsets” on page KIRK Wireless Server 600v3 Installation and Configuration Guide 145).
  • Page 158 KIRK Handset Registration and Subscription 8.2.3.2 Subscribing a Handset to Different Systems The handset can be subscribed (connected) to a maximum of 10 different systems. Note: To be able to log on to a system, subscription to the system must be established. 8.2.3.2.1 Changing to another System Automatically Using Auto Login A Note: Auto Login A should only be used when systems are separate, with no overlaps.

  • Page 159: Chapter 9 Kirk Handset Management

    Under the Administration menu, click DECT, and then click Users. Figure 89 Adm. Page: Administration/DECT/Users page Click Show to display all registered users and their configuration on the KWS600v3. on page 159 KIRK Wireless Server 600v3 Installation and Configuration Guide “Accessing the...

  • Page 160: Searching For Handset/User Information

    KIRK Handset Management 9.2 Searching for Handset/User Information Through the web based Administration Page, it is possible to search for a registered handset/user in the system. Under the Administration menu, click DECT, and then click Users. Figure 90 Adm. Page: Administration/DECT/Users page Type the beginning of a number or name to search for in the text field, and then click Show.

  • Page 161: Kirk 5020 / 5040 Handset

    Under the Administration menu, click DECT, and then click Users. Figure 91 Adm. Page: Administration/DECT/Users page KIRK Handset Management KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 162: Changing User Configurations

    KIRK Handset Management Select the handset in question by clicking on the Long Name. An Edit User dialog box appears. Figure 92 Adm. Page: Edit User dialog box Click Delete. 9.5 Changing User Configurations You can change user configurations, such as the AC (authentication code) using the web based Administration Page.

  • Page 163: Adjusting The Kirk Handset

    • programming stand • 220V power supply The Programming Kit Handset (Part no. 02319542) for 40XX Handset (see illustration below) consists of: • serial cable • splitter KIRK Handset Management KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 164: Set Up Of The Hardware For Kirk Handset Adjustment

    The ServiceTool is the tool you access from your desktop and use for repeater programming, handset adjustment and software download to the handset and repeater. For more information about adjusting the handset with the ServiceTool, refer to the Help File in the ServiceTool. The ServiceTool is to be downloaded from www.polycom.com. 14117800, Ed.2.6...

  • Page 165: Chapter 10 System Management

    “Diagnostics” on page 173 • “Making a Back-Up of the Configuration File” on page 176 • “Updating the KIRK Wireless Server 600v3” on page 177 • “Resetting the KIRK Wireless Server 600v3” on page 181 10.1.1 Changing System User Name and Password In the General menu, under Configuration, it is possible to change the user name and password for the system.

  • Page 166: Reading System Information

    On the General/Info page you can read information about: • the used firmware, boot code and hardware • Serial number; Mac Address of the system • Coder • SNTP Server; from which IP address the system receives its time information 14117800, Ed.2.6...

  • Page 167: Reading Dect Statistics

    • Time; time information - if a time server is valid • Uptime; information about uptime since last restart • Firmware (only displayed if radio is active) • System ARI; ARI code of the system (only displayed if radio is active) •...

  • Page 168: Figure 90 Adm. Page: Administration/Dect/Users Page

    System Management Click Clear if you want to delete all statistic information. Note: When the sum of “Calls in” on all radio bases are larger than “Calls in” on the IP-master, a handset is either on hook or out of range. This is due to the following: •...

  • Page 169: Figure 100 Adm. Page: Administration/Dect/Unknown Page

    KWS600v3 has shifted to an alternative base station. The number to the right of the comma shows how many times the KWS600v3 has been out of sync. KIRK Wireless Server 600v3 Installation and Configuration Guide System Management...

  • Page 170: Figure 102 Adm. Page: Administration/Dect/Master Calls Page

    System Management 10.1.3.5 Master Calls This page provides information about all calls on the Master (Primary) KWS600v3. Under the Administration menu, click DECT, and then click Master Calls. Figure 102 Adm. Page: Administration/DECT/Master Calls page 10.1.3.6 Radio Calls This page provides information about the IPEI number and status, and to which IP address the handset will make a handover.

  • Page 171: Reading Ldap Server Status

    10.1.4 Reading LDAP Server Status This page provides information about the amount of replication clients connected to the LDAP Server. Under the Configuration menu, click LDAP, and then click Server-Status. Figure 105 Adm. Page: Configuration/LDAP/Server-Status page 10.1.5 Reading LDAP Replicator Statistics This page provides information about the selected server.

  • Page 172: Reading Ethernet Statistics

    System Management Under the Configuration menu, click LDAP, and then click Replicator-Status. Figure 106 Adm. Page: Configuration/LDAP/Replicator-Status page 10.1.6 Reading Ethernet Statistics This page provides status information on the interface. 14117800, Ed.2.6...

  • Page 173: Diagnostics

    The logs are useful when supervising the system and in case of problem solving. This section provides information about: • “Logging” on page 174 • “Tracing” on page 174 • “” on page 175 • “Ping” on page 176 KIRK Wireless Server 600v3 Installation and Configuration Guide System Management...

  • Page 174: Figure 108 Adm. Page: Administration/Diagnostics/Logging Page

    System Management 10.1.7.1 Logging Under the Administration menu, click Diagnostics. Figure 108 Adm. Page: Administration/Diagnostics/Logging page Select which information you want to log. • TCP: Logs generated upon TCP connection setups in the H.225/H.245 protocol • PPP: All PPP connections •...

  • Page 175: Figure 109 Adm. Page: Administration/Diagnostics/Tracing Page

    10.1.7.3 Config Show This page displays the KWS600v3 configuration as a text string. Under the Administration menu, click Diagnostics, and then click Config Show. Figure 110 Adm. Page: Administration/Diagnostics/Config Show page KIRK Wireless Server 600v3 Installation and Configuration Guide System Management...

  • Page 176: Making A Back-Up Of The Configuration File

    When saving the configuration data you have an overall overview of the KIRK Wireless Server which is useful in case of problem solving. Note: Making a back up of the configuration file is also useful when configuring more KWS600v3 secondaries and an identical configuration should be applied to each KWS600v3 Secondary.

  • Page 177: Updating The Kirk Wireless Server 600V3

    This section describes how to update the following: • “Updating Configuration File” on page 178 • “Updating Firmware” on page 178 • “Updating Radio File” on page 179 • “Updating Boot File” on page 180 KIRK Wireless Server 600v3 Installation and Configuration Guide System Management...

  • Page 178: Figure 113 Adm. Page: Administration/Upload/Config Page

    System Management 10.1.9.1 Updating Configuration File Under the Administration menu, click Upload. Figure 113 Adm. Page: Administration/Upload/Config page Click Browse. A dialog box appears. Select the configuration file in question, and then click Open. Click Upload. Wait until the system has finished updoading. Click either Reset Immediately or Idle Reset.

  • Page 179: Figure 114 Adm. Page: Administration/Upload/Firmware Page

    10.1.9.3 Updating Radio File The radio file of the KWS600v3 can be updated. To update the radio file you load a file to the system. Contact your distributor for newest software. KIRK Wireless Server 600v3 Installation and Configuration Guide System Management...

  • Page 180: Figure 115 Adm. Page: Administration/Upload/Radio Page

    System Management Under the Administration menu, click Upload, and then click Radio. Figure 115 Adm. Page: Administration/Upload/Radio page Click Browse. A dialog box appears. Select the radio file in question, and then click Open. Click Send file. Wait until the system has finished updoading. Note: When updating the radio file, all calls are terminated.

  • Page 181: Resetting The Kirk Wireless Server 600V3

    There are three ways of resetting the system: • Resetting KIRK Wireless Server 600v3 Immediately • Resetting KIRK Wireless Server 600v3 When System is Idle • “Resetting in TFTP Mode” on page 183 10.1.10.1 Resetting KIRK Wireless Server 600v3 Immediately When resetting the KWS600v3 immediately, all calls are terminated and the KWS600v3 is reset.

  • Page 182: Figure 117 Adm. Page: Administration/Reset/Reset Page

    Click OK to reset the system immediately. Note: When resetting the KWS600v3 immediately all calls are terminated. 10.1.10.2 Resetting KIRK Wireless Server 600v3 When System is Idle Instead of resetting the system immediately and terminating all ongoing calls, it is also possible to reset the system, when the system is idle.

  • Page 183: Using The Servicetool

    “” on page 183 • “” on page 183 10.2.1 KIRK Repeater Programming For information about repeater programming, refer to with the ServiceTool” on page “Programming the KIRK Repeater KIRK Wireless Server 600v3 Installation and Configuration Guide System Management “Using the GWLOAD...

  • Page 184: Adjusting The Kirk Handset

    System Management 10.2.2 Adjusting the KIRK Handset For information about handset adjustment, refer to Adjusting the KIRK Handset with the ServiceTool on page 164. 14117800, Ed.2.6...

  • Page 185: Chapter 11 Messaging Over Msf

    11.1 Description of Different Types of MSF Messages It is possible to send MSF messages from handset to handset, from handset to server and from server to handset. Each text message can consist of up to 72 characters. A handset can receive a text message whether it is on or off hook.

  • Page 186: Activating Msf Messages Function

    Messaging over MSF Confirmation of sent messages having been received is done by the recipient answering the message. It is also shown in the system as an acknowledgement of each message having reached the handset display. If a message does not receive an answer within a specified period of time (for instance 30 seconds) it is possible to preset the system to automatically send it to another relevant user.

  • Page 187: Sending Text Messages

    Note: The MSF Lan Manager is a demo program using the KIRK dll interface. The KIRK dll interface is available for free use. For more information about obtaining the Polycom MSF package, contact Polycom. KIRK Wireless Server 600v3 Installation and Configuration Guide...
  • Page 188 Messaging over MSF 14117800, Ed.2.6...

  • Page 189: Chapter 12 Configuration/General/Update

    On this page the device can be configured to poll an update server (a normal web server). A file pointed to by an URL is read from the update server and executed. This is an efficient mechanism to keep a large number of devices up to date. See chapter 13 “Configuration of the Update Server”...

  • Page 190: Current Update Serials

    Configuration/General/Update Interval An interval (in minutes) at which the file is re-read and executed. To restrict the update to certain hours (e.g. only during the night), there are mechanisms within the available commands to restrict the execution of the commands. The polling of the command file cannot be restricted.

  • Page 191: Chapter 13 Configuration Of The Update Server

    13.1 System Requirements • One or more Web server(s) accessible by the devices. • the Web servers tested were MS IIS and the Apache server. It should, however, also work with all other common Web servers. • For best results, the Web server should be able to manage a large number of simultaneous HTTP sessions.

  • Page 192: Running Maintenance

    13.4 Running Maintenance The update file is immediately read and also immediately executed. After a device restart, the update server is automatically queried periodically in accordance with the interval set. When the maintenance file has been successfully received, it is executed sequentially.

  • Page 193: Prot Command

    If the <url> parameter ends with a slash (‘/’), a standard firmware file name is appended to the URL depending on the product description (for example, IP1200.bin for an IP DECT system). mod cmd UP0 prot http://192.168.0.10/firm/ip1200.bin ireset 04-5656 KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 194: Boot Command

    Configuration of the Update Server The command mod cmd UP0 prot http://192.168.0.10/firm/ ireset 04-5656 determines whether the firmware version 04-5656 was already installed. If this is not the case, the current firmware is downloaded from the address 192.168.0.10/firm/ip1200.bin, the UPDATE/PROT internal variable is overwritten with 04-5656 and, finally, the device is reset as soon at it is not being actively used.

  • Page 195: Scfg Command

    UP0 scfg http://192.168.0.10/configs/saved/#h#b5.txt no-op WEEKLY /force 168 will save the device configuration once per week with a backlog of 5 weeks. Configuration of the Update Server Example 08-12345 P1200-03-0d-f0 00-90-33-03-0d-f0 20051010-170130 KIRK Wireless Server 600v3 Installation and Configuration Guide...

  • Page 196: Example

    Configuration of the Update Server 13.5.7 Example A Web server exists at the address 192.168.0.10 with a subdirectory called configs. In this directory, there are two further subdirectories, in which the current firmware files for all KIRK devices are stored. Clients provide the DHCP server with the option #215 as http:/ /192.168.0.10/configs/.

  • Page 197: Chapter 14 Configuration Of An Ntp Server / Client

    Chapter 14 Configuration of an NTP Server / Client The device can synchronize its internal date/time to an NTP server using the SNTP protocol. Without synchronization to an NTP server the internal date/time is reset to Januar 1st, 1970 0:00 after each restart.

  • Page 198: Example

    Configuration of an NTP Server / Client Std stands for the time zone (for example, CET for Central European Time or MET for Middle European Time). Offset specifies the time difference between the time zone and UTC, for example, -1 for Central European Time.

  • Page 199: Chapter 15 Troubleshooting

    200 Action required The LDAP replicator is not active. Check password. Check that the Master IP address of the LDAP Server is correct. Check that the LDAP replication service is enabled. Obtain the Cisco Skinny licence from KIRK telecom.

  • Page 200: Kirk Configuration Tool For Kirk Wireless Server 600V3

    Check that you are online, and that IP address is correct and valid to the network. Check that the Master is LDAP Server check box in the Master tab is deselected. When trying to save configuration files, all host names for the selected devices to be saved, must be defined.

  • Page 201: Kirk Repeater

    Check if battery is connected. If yes, charge battery or change it. Charge the battery. If still a problem change the battery as it might be defective. Check if Access Code is necessary. KIRK Wireless Server 600v3 Installation and Configuration Guide Troubleshooting...

  • Page 202: Frequently Asked Questions

    > DECT > Statistics for calls in, calls out, handover, and failures. Call statistics are erased with loss of power. Firmware updates must be uploaded to all KIRK Wireles Server 600v3. It does not sync up with the Master KWS600v3.

  • Page 203: Figure 121 Gwload Program

    In the File Setup area, click IP firmware. In the KIRK WS area, click KWS600v3. Click Get File. An Open IP firmware file dialog box appears. Figure 122 GWLOAD: Open IP firmware file dialog box KIRK Wireless Server 600v3 Installation and Configuration Guide Troubleshooting...

  • Page 204: Figure 123 Gwload: Upload Dialog Box

    Troubleshooting Select the file in question, and then click Open. The following dialog box appears. Figure 123 GWLOAD: Upload dialog box Click Upload. The following dialog box appears. Figure 124 GWLOAD: Upload in progress dialog box When uploading has finished, the following dialog box appears. Figure 125 GWLOAD: Uploading finished dialog box Click OK.

  • Page 205: Chapter 16 Regulatory Notices

    Chapter 16 Regulatory Notices This section contains important safety regulations for the KWS600v3. 16.1 International Regulatory and Product Information Cesky [Czech]: Polycom (UK) Ltd tímto prohlašuje, že tento Dansk [Danish]: Deutsch [German]: Eesti [Estonian]: This KIRK Wireless Server 600v3 has been marked with the CE mark.
  • Page 206 KIRK KWS600V3 Server è conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999/5/CE. Hér með lýsir Polycom (UK) Ltd yfir því að KIRK KWS600V3 Server er í samræmi við grunnkröfur og aðrar kröfur, sem gerðar eru í...
  • Page 207 [Norwegian]: KIRK KWS600V3 Server er i samsvar med de grunnleggende krav og øvrige relevante krav i direktiv 1999/5/EF. Polski [Polish]: Niniejszym Polycom (UK) Ltd oswiadcza, ze KIRK KWS600V3 Server jest zgodne z zasadniczymi wymaganiami oraz innymi stosownymi postanowieniami Dyrektywy 1999/5/WE Português...

  • Page 208: Explosive Device Proximity Warning

    Regulatory Notices 16.2 Explosive Device Proximity Warning Warning. Do not operate your wireless network device near unshielded blasting caps or in an explosive environment unless the device has been modified to be especially qualified for such use. Waarschuwin Varoitus Attention Warnung Avvertenza Advarsel...
  • Page 209 The above warning is inserted for regulatory reasons. If any customer believes that they have an interference problem, either because their Polycom product seems to cause interference or suffers from interference, they should contact their distributor immediately.

  • Page 210: Important Safety Instructions And Product Information

    Regulatory Notices Safety WARNING! Only qualified service personnel may install this equipment. The instructions in this manual are intended for use by qualified service personnel only. Only qualified persons should service the system. The installation and service of this hardware is to be performed only by service personnel having appropriate training and experience necessary to be aware of hazards to which they are exposed in performing a task and of measures to minimize the danger to themselves or other persons.

  • Page 211: Intrinsic Safety

    Do not install the unit in conditions where there is a danger of electrically ignited explo- sions. Exposure to sunlight, heat and moisture Do not expose the unit to direct sunlight for long periods. Keep away from excessive heat and moisture. KIRK Wireless Server 600v3 Installation and Configuration Guide Regulatory Notices...

  • Page 212: Spare Parts And Accessories

    Regulatory Notices Spare parts and accessories Use only approved spare parts and accessories. The operation of non-approved parts can- not be guaranteed and may even cause damage. Power failure In the event of a power failure, you cannot use the wireless solution to make or receive calls 14117800, Ed.2.6...

  • Page 213: Notices

    - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for help. KIRK Wireless Server 600v3 Installation and Configuration Guide Regulatory Notices...

  • Page 214: Limited Warranty

    Regulatory Notices FCC Note: This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may may cause undesired operation.
  • Page 215 There are no other express warranties. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. KIRK Wireless Server 600v3 Installation and Configuration Guide Regulatory Notices...
  • Page 216 Regulatory Notices 14117800, Ed.2.6...
  • Page 217 160 subscribing 152 subscribing to different systems 153, 155, 158 types 66 unpacking 65 unsubscribing 160 viewing configuration 159 Handset adjustment hardware setup 164 Programming Kit 163 ServiceTool 164 KIRK Wireless Server 600v3 Installation and Configuration Guide Index...
  • Page 218 Index Installing 41, 49 installing battery in handset 67 Repeater 51 Wireless Server 600v3 46 Internet Protocol, changing 79 IP address 79 IPEI 145 LAN 23 license, multi-cell 94 Maintenance Software Administration Page 25 Configuration Tool 25 requirements 30 ServiceTool 25...
  • Page 219 177 Wireless Server 600v3 Solution components 22 Handset 24 Maintenance Software 25 overview of 21 Repeater 23 requirements 26 SIO Application Interface 25 wireless bands 23 Wireless Server 600v3 22 KIRK Wireless Server 600v3 Installation and Configuration Guide Index...
  • Page 220 Index 14117800, Ed.2.6...

This manual is also suitable for:

Kirk 600v3Kws600v3

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