Machine Trouble - Dell C7765dn User Manual

Machine Trouble

Before you conclude that the machine is defective, check the machine status again.
Symptom
The machine is
not powered on.
The <Error>
indicator is
blinking.
The <Error>
indicator is lit.
The touch screen
is too dark.
Unable to print, or
unable to copy.
Cause
Is the main power and power
switched on?
Is the power cord plugged into
the power outlet?
Is the power cord
disconnected from the
machine?
Does the AC outlet supply
power properly?
The system of the machine or
the components installed may
have a trouble.
Is paper or a document
jammed?
Is the front cover or top cover
open?
Is a message displayed on the
touch screen prompting you
to replace the consumables?
Is a message displayed in the
upper part of the touch
screen?
Is the <Power Saver> button
lit?
Is the screen brightness too
low?
Is a message displayed on the
touch screen?
Is the memory capacity
insufficient?
Remedy
Switch the main power and power on.
Refer to "Product Overview" (P.33).
Switch the main power and power off, and
then firmly plug the power cord into the
connector of the machine and power outlet.
Then switch the main power and power on.
Refer to "Product Overview" (P.33).
Connect another appliance to the outlet to
verify the power supply.
Refer to "Before Using the Machine" (P.17).
Switch the main power and power off and
then on. If the error still is not resolved,
contact Customer Support at
dell.com/contactdell.
Remove the jammed paper or document.
If paper is jammed, refer to "Paper Jams"
(P.681), and a document is jammed, refer to
"Document Jams" (P.690).
Solve the problem by following the message
displayed.
Replace the consumables indicated in the
message.
Refer to "Replacing Consumables" (P.248).
Check the message and solve the problem.
If a status code such as "016-450" is displayed,
check the status code list and solve the
problem.
Refer to "Status Code" (P.609).
The machine is in the Power Saver mode.
Press the <Power Saver> button on the
control panel to exit the Power Saver mode.
Refer to "Product Overview" (P.33).
Adjust the screen brightness on the [Screen
Brightness] screen.
Follow the instructions displayed to resolve
the problem.
Perform one of the following:
• Set [Image Quality] to [Standard] in the
print driver, or try printing again by setting
[Print Page Mode] to [On].
• Set the status of the unused ports to
[Disabled].

Machine Trouble

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