Problems On Registering; Problem Solving - Dell C7765dn User Manual

Problem Solving

This section describes troubles that may occur with the machine and their solutions.
If the problem does not solve even after performing the remedy, contact Customer Support
at dell.com/contactdell.

Problems on Registering

The message does not change to
[Registered] even after clicking
[Properties] tab >
[Connectivity] > [Protocols] >
[Google Cloud Print] >
[Register This Device to Google
Cloud Print] in the Dell Printer
Configuration Web Tool.
Symptom
[Cause]
[Remedy] Check the network settings.
For more information on network settings, refer to "Configuring
the Machine" (P.805).
[Cause]
[Remedy] Make proxy server settings from [System Settings] >
For more information on network settings, refer to "Configuring
the Machine" (P.805).
[Cause]
[Remedy] This feature cannot be used with proxy authorization.
[Cause]
[Remedy] Check the DNS settings from [System Settings] >
[Cause]
[Remedy] Disable the certificate validation. Or, import the
[Cause]
[Remedy] Wait for a while, and then execute the procedure again.
[Cause]
[Remedy] The communication with "*.google.com" needs to be
Cause and Remedy
The machine could not connect to the Internet.
Proxy server is used in the network environment.
[Connectivity & Network Setup].
The proxy server in the network environment uses
authentication.
Change your network setting not to use the proxy
authorization.
DNS is not correctly set.
[Connectivity & Network Setup] > [Protocol Settings]
> [IPv4 - DNS Server Setup].
The certificate verification feature of the machine is
validated.
adequate root certificate.
Connection has timed out because of the busy network.
A firewall is installed in the network environment.
allowed. Check the firewall settings.
Problem Solving
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