Dell C7765dn User Manual page 579

Symptom
Part of the image The paper is damp.
is missing on the
copy.
Folded or wrinkled paper is
included in the tray.
The document is pasted or
folded.
The copy has a The document enlargement
stripe pattern. ratio is too large.
The copy is The document is not loaded
misaligned or correctly.
skewed.
The document guides on the
document feeder are not set
in the correct positions.
The paper tray is not inserted
correctly.
The paper guides in Tray 5 are
not set in the correct
positions.
Unable to copy The document glass or the
with the specified document cover is dirty.
size.
The document is a
transparent type such as a
transparency film.
The document is misaligned.
The document guides on the
document feeder are not set
in the correct positions.
The document is a non-
standard size.
The document is folded.
Cause
If the paper is damp, the copy image may be
partially missing or unclear. Replace the paper
with new one.
Refer to "Loading Paper" (P.237).
Remove the unsuitable paper or replace all of
the paper with new one.
Refer to "Loading Paper" (P.237).
The pasted or folded section may not be
laying flat on the document glass. Place a
stack of white sheets on top of the document
to flatten the document against the
document glass.
Vertical stripes may be printed on the copies
depending on the ratio. Adjust the ratio to
eliminate the stripes.
Refer to "Reduce / Enlarge (Making Enlarged/
Reduced Copies)" (P.70).
Load the document correctly.
Refer to "Copying Procedure" (P.60).
Load the document correctly, and align the
document guides to the document.
Refer to "Copying Procedure" (P.60).
Firmly push in the tray until it stops to set it
properly.
Refer to "Loading Paper" (P.237).
Load the paper correctly, and align the paper
guides to the paper edges.
Refer to "Loading Paper in Tray 5 (Bypass
Tray)" (P.238).
Clean the document glass or the document
cover.
Refer to "Cleaning Document Cover and
Document Glass" (P.262).
Place a white sheet of paper on top of the
document when copying.
Load the document correctly.
Refer to "Copying Procedure" (P.60).
Load the document correctly, and align the
document guides to the document.
Refer to "Copying Procedure" (P.60).
Specify the document size, and then copy.
Refer to "Copying Procedure" (P.60).
Flatten the curl and load the document again.
Refer to "Copying Procedure" (P.60).
Trouble during Copying
Remedy
579