Dell C7765dn User Manual page 585

Symptom
Unable to When calling from an
communicate abbreviated telephone
(general fax) number, an external access
number is appended.
You are using a feature such
as the Polling feature that is
not supported by the
destination fax.
The Authentication/
Accounting feature is being
used and the fax is being sent
directly from the computer.
The image quality The document glass is dirty.
is poor.
The fax density is
inappropriate.
The sender's machine has a
problem.
Cause
When calling from an abbreviated telephone
number to an external line, an external access
number such as "0" may be registered for the
abbreviated telephone number. Confirm the
telephone number of the receiver on the
Transmission Report - Job Undelivered.
Confirm whether the destination fax supports
the feature.
When the Authentication/Accounting
feature is used and you send a fax directly
from the computer, you must set the user ID
and passcode registered on the machine to
the fax driver.
For details on the Authentication/Accounting
feature, refer to "Authentication and
Accounting Features" (P.531).
Clean the document glass.
Refer to "Cleaning Film and Constant
Velocity Transport Glass" (P.263).
Adjust the fax density.
Confirm with the sender.
Note
Trouble during Faxing
Remedy
• Image quality may be affected by a
problem of the sender's machine, not
just by a problem of the machine.
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