Dell C7765dn User Manual page 596

23 Problem Solving
Print data format and the print
environment settings on the
computer do not match.
The number of print queues
set for the machine exceeds the
maximum number allowed.
The slave file server is not
configured. ([Bindery Service]
mode)
The slave file server
configuration is mismatched.
([Bindery Service] mode)
The form number on the print
data and the form number set
to the printer do not match.
The level settings for the IPX
checksum do not match.
The level settings for the NCP
packet signature do not match.
The default device name is
incorrect.
The directory tree name is not
configured.
596
Cause
Use NWADMIN from a
computer to check on the print
queue list of [Assignment] for
the machine whether the
desired print queue is
assigned.*
Use PCONSOLE from a
computer to confirm whether
the slave file server is registered
to [Service NetWare Server] on
the print server indicated by
[Print Server Information].*
Use PCONSOLE from a
computer to confirm whether
the printer type is set to
[Defined Elsewhere] under
[Print Server Information] >
[Printer] > [Printer xxx
Environment Settings].*
Use NWADMIN on a
computer to select the
machine and confirm whether
the start number of the form in
the environment settings
matches the number in the
print data.*
Use the set command from the
console screen on the file server
to confirm whether the IPX
checksum is set to level 2.
Use the set command from the
console screen on the file server
to confirm whether the NCP
packet signature is set to level
3.
Print the Configuration Report
to confirm the last 6 digits (3
bytes) of the Ethernet address.
Print Configuration Report to
confirm whether the tree name
is specified.
Check point
If the computer is running on
- Windows, set it not to output
Ctrl-D.
Re-send the print data to the
print queue which is assigned
to the machine.*
Use PCONSOLE from
computer to register the slave
file server and reflect the
configured settings.*
If the printer type is not set to
[Defined Elsewhere], change it
to [Defined Elsewhere], and
then reflect the configured
settings.*
Use NWADMIN from a
computer to match the [Start
Form] number in the
machine's environment
settings to the number in the
print data.*
Enter the following command
from the console screen on the
file server to set the IPX
checksum to either level 0 or
level 1.
set Enable IPX Checksum=x
(x = 0 or 1)
Enter the following command
from the console screen on the
file server to set the NCP
packet signature to either level
0, 1, or 2, and restart the file
server. set NCP Packet
Signature Option=x (x = 0, 1,
or 2)
Set the device name using the
correct Ethernet address.
Set a device name differing
from the default name.
Set the tree name.
Remedy