Enabling Authentication ................................................................................................................. 555
Authenticating Login Users............................................................................................................ 562
Changing Passcode ......................................................................................................................... 563
23 Problem Solving .................................................................................................................................... 565
Troubleshooting ..................................................................................................................................... 566
Machine Trouble.................................................................................................................................... 567
Image Quality Trouble........................................................................................................................... 571
Trouble during Copying ........................................................................................................................ 577
Unable to Copy.................................................................................................................................. 577
Trouble during Printing......................................................................................................................... 581
Unable to Print.................................................................................................................................. 581
Trouble during Faxing........................................................................................................................... 584
Sending Problems............................................................................................................................ 584
Receiving Problems......................................................................................................................... 586
Trouble during Scanning...................................................................................................................... 588
Unable to Send E-mail..................................................................................................................... 591
Network-related Problems .................................................................................................................. 593
When using SMB ............................................................................................................................. 593
When using NetWare...................................................................................................................... 595
When using TCP/IP .......................................................................................................................... 599
When using EtherTalk..................................................................................................................... 600
E-mail Features Problems .............................................................................................................. 602
Media Print - Text Trouble................................................................................................................... 607
Media Print - Photos Trouble .............................................................................................................. 608
Status Code ............................................................................................................................................. 609
Other Errors ....................................................................................................................................... 680
Paper Jams ............................................................................................................................................. 681
Table of Contents
13