Document Jams; Duplex Automatic Document Feeder B1-C - Dell C7765dn User Manual

23 Problem Solving

Document Jams

When a document jam occurred in the document feeder, the machine stops and a message
is displayed on the touch screen. Follow the instructions displayed to clear the document jam
and then load the document in the document feeder again.

Duplex Automatic Document Feeder B1-C

1
Pull up the handle of the top cover of the
document feeder, and then open the top cover
until it stops.
Note
2
If the document is not caught in the entry of
the document feeder, pull out the document.
3
If the message on the screen instructs you to
turn the knob, turn the knob to eject the
document upward.
Note
4
If the message on the display instructs you to
open the inner cover, lift up the handle, and
open the inner cover.
690
• When you fully open the cover, it enters a
fixed position. Open the cover gently.
• If the document is caught, do not pull it out
forcibly. The document could be damaged.
Knob
Handle