Reading The Status Messages - Altigen AltiWare OE Version 4.6 Administration Manual

Reading the Status Messages

If the span is working, the Status line displays OK. This status line is
updated every 3 seconds. If there is an error, a message is displayed. The
following table lists the types of error messages and the appropriate actions.
Table 1: Span Status Error Messages
Error Message
Hardware Failure - NO
ANSWER
Hardware Failure - NO
CLOCKS
HDLC Failure - NO
HDLC FRAMES
Line Failure - NO SIG-
NAL (ALOS)
Line Failure - BLUE
ALARM (AIS)
Line Failure - YEL-
LOW ALARM (RAI)
AltiWare OE System Installation & Administration Manual
Meaning
Major hardware prob-
lem. Board is not
responding to com-
mands.
No clock signal is
detected on T1 interface
drop.
HDLC = High level
Data Link Control. No
HDLC framing is
detected on the selected
D Channel. This is a
PRI-specific issue.
ALOS = Analog Loss
of Signal
AIS = Alarm Indicator
Signal
RAI = Remote Alarm
Indicator
Board Configuration
Action
Set board as MVIP
master. Reset Board.
Reset Board. If this
does not work, board
must be replaced.
Check with CO on D
Channel usage for pos-
sible mismatch between
your selection of D
channel and CO's selec-
tion.
OR
CO may have locked D
Channel. Contact CO to
unlock.
Check T1/PRI cable
and change if neces-
sary. If cable is okay,
CO is not sending any
signal. Contact CO.
CO is sending Blue
Alarm. Contact CO.
Cable is broken. If there
are no frame slips, con-
tact CO. If frame slips
exist, set this board as
the master.
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