Overview; Key Altiserv Characteristics - Altigen AltiWare OE Version 4.6 Administration Manual

Key AltiServ Characteristics

Overview

AltiServ is a multi-application computer telephony platform that
™
combines AltiGen's Quantum
AltiWare software in a standard personal computer platform. AltiServ
™
uses Windows 2000
advanced features and functionality, including the following:
• PBX
• Voice Mail
• Auto Attendant
• Email Server
• Call Detail Reports (CDR)
• Internet Integration
• TAPI (Telephony API) Service Provider
• Voice over IP
• Digital T1/PRI/E1 Integration
• Tie Trunks with Caller ID
• Out Call Routing
• Web Call Center (web-based calling)
• Data Directed Routing
• IP Extensions
The AltiServ computer telephony platform is built by installing one or
more AltiGen boards into full-size ISA/PCI slots of a Windows 2000/
Windows NT Server and then installing the associated AltiWare software.
AltiGen Triton boards may also be added and must be installed into PCI
slots. See "System Limitations" on page 2-11 for details on the number of
boards you can install on one system.
Key AltiServ Characteristics
When you see this New icon, it means that the feature is new to
NEW
AltiWare Release 4.6 and does not exist in earlier versions.
1-6 AltiWare OE System Installation & Administration Manual
™ and Triton
™ or Windows NT Server
™ telephony boards with
™ operating system to provide