Rma Form - Altigen AltiWare OE Version 4.6 Administration Manual

RMA Form

One article per RMA Issued initiating any repair level service.
To initiate a repair order, contact AltiGen Communications's Technical Support
Department at (510) 252-9712 between 8:00 AM and 5:00 PM (PST) or e-mail
support@altigen.com.
The following information must be provided at the time of your request.
In/Out of Warranty Repair Request Form
RMA #
Adv. Replacement: YES ! NO !
A.R. Fee Required: YES ! NO !
Under Warranty: YES ! NO !
Date:________________________________________________________________________________
End User Name:_______________________________________________________________________
Dealer Company Name:_________________________________________________________________
Dealer Phone Number:______________________________AltiGen Case Number:__________________
Credit Card Number — VISA/MC:
___ ___ ___ ___ — ___ ___ ___ ___—___ ___ ___ ___ — ___ ___ ___ ___
/
Expiration: ___ ___ ___ ___ Card Holder Name:_____________________________________________
SHIP TO INFORMATION
Company Name:_______________________________________________________________________
Attn:________________________________________________________________________________
Address:_____________________________________________________________________________
City/State/ZIP Code:_________________________________________________________________
Phone Number:________________________________________________________________________
AltiWare OE System Installation & Administration Manual
Product Repair Services & Technical Support
FOR ALTIGEN USE ONLY
Tech Support Rep:
Proof of Purchase Required:
Depot Repair: YES ! NO !
YES ! NO !
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