Testing Call Router - Altigen AltiWare OE Version 4.6 Administration Manual

Basic Call Router & Call Router Advanced
In the Monitor window, click Add to log on to Support, entering both the
workgroup extension & password and the virtual extension & password
you specified in the "Auto Attendant Sales Queue Announcement" rule:
The Monitor window shows that Call Router is logged on to both
workgroups. Calls to each workgroup will be checked against the rules and
will trigger queue announcement if a match is found and all agents are
busy.

Testing Call Router

To test the performance of Call Router, you can access a test tool from the
Call Router main menu. Call Router must be stopped in order to run the
test.
AltiWare OE System Installation & Administration Manual 20-27