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Setting the Mailbox Options
Disabling a Mailbox
When you disable a mailbox, the normal greeting is played but callers
cannot leave messages.
Synchronizing with Exchange Server
If your system is set up to synchronize with an Exchange Server, you can
select the Enable Exchange Message Synchronization check box to
enable synchronization for voice mails. See "Setting E-mail Messaging
(SMTP/POP3) Options" on page 5-25, and "Setting up an Exchange
Server" on page 14-10.
Setting Mailbox Playback Options
You can use the following checkboxes to turn on or off options for listening
to playback of recorded messages. These options apply to both new
messages and saved messages, and they can be applied to multiple
extensions using Apply to.
Parameter
Announce Message
Sender Before
Playback
Announce Time
Stamp Before
Playback
Confirm Callback
Number
Enable Distinctive
Call Waiting Tone
Play the Newest
Voice Message First
8-32 AltiWare OE System Installation & Administration Manual
Description
Selected, the user hears the name of the
message sender (internal sender only) before
listening to recorded AltiGen Voice Mail
System messages.
Selected, the user hears the timestamp (time
and date) of each message before playback.
Selected, system confirms the accuracy of the
caller's number.
Selected, the user hears three different call
waiting tone cadences to distinguish between
internal, external, and operator calls (see
"Distinctive Ring" on page 5-3).
Selected, voicemails are played in reverse order
of their delivery when the user retrieves them.
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Troubleshooting
