Altigen MaxCommunicator Manuals

Manuals and User Guides for Altigen MaxCommunicator. We have 3 Altigen MaxCommunicator manuals available for free PDF download: Manual

Altigen MaxCommunicator Manual (93 pages)

for MAX Communication Server Release 6.5 Update1

Brand: Altigen | Category: Software | Size: 1 MB

Table of Contents
3
Hapter

7
- About Maxcommunicator
  
  7
Hapter

11
- Installation
  
  11
Hapter

15
- Getting Started
  
  15
  - Logging in
    15
    
    Version Mismatch Dialog Box
    16
    
    Logging in Remotely
    16
    
    IP Extensions Using Iptalk
    17
  - When Connection Is Broken
    17
  - Overview of the Main Window
    18
    
    Click a Number to Make a Call
    19
    
    Status Bar
    19
    
    Toolbar Buttons
    19
    
    Call Information Panel
    20
    
    Tabbed Pages
    21
  - Changing Activity Status and Recording Activity Greetings
    23
  - Turning Do Not Disturb on and off
    24
  - Minimizing and Exiting Maxcommunicator
    24
  - Shrinking Maxcommunicator
    24
  - Using the Windows Tray Phone Icon
    25
  - Searching in the Tabbed Windows
    25
  - Customizing the Display
    26
Hapter

31
- Handling Calls with Maxcommunicator
  
  31
  - Answering Calls
    31
  - Dialing out
    32
    
    Shortcut-Key Dialing and Smart Tag Dialing
    33
    
    Dialing Speed Dial Numbers
    34
    
    Redialing
    35
  - Placing Calls on Hold
    35
  - Using Call Waiting
    35
  - Transferring Calls
    36
  - Conference Calls
    37
    
    Station Conferencing
    38
  - Meetme Conference
    40
    
    Working in the Meetme Conference Window
    41
    
    Creating a Meeting
    42
    
    E-Mailing a Meeting Invitation
    46
    
    Starting and Stopping a Meeting
    47
    
    What the Meetme Conference Host Can Do
    47
    
    Continuing a Meeting Beyond Its Duration Time
    48
    
    Joining a Meetme Conference
    48
  - Recording Calls
    49
    
    Recording on Demand
    49
  - Using Account Codes
    49
  - Using Voice Mail
    50
    
    Dealing with Voice Mail
    51
    
    Save at Remote Server or Export Locally
    52
    
    Deleting Messages
    52
    
    Returning a Call
    52
    
    Attaching a Note
    53
    
    Forwarding Voice Mail
    53
  - Monitoring the Activity of Other Extensions
    54
    
    Choosing Extensions to Monitor
    54
    
    Reading the Monitor List
    55
    
    Calling or Picking up Calls
    56
  - Viewing the Call History
    56
  - Using the Contacts Tab
    57
CHAPTER 5 Configuring Your Maxcommunicator

59
- General Information
  60
- Call Handling
  63
- Forwarding All Calls
  64
- One Number Access (ONA)
  65
  - Before You Set up ONA
    65
  - Setting up One Number Access
    66
  - Message Notification
    68
    
    Working with Voice Mail Groups (Distribution Lists)
    69
    
    Working on Voice Mail Group Lists
    70
  - Call Alert Options
    72
  - Voice Mail Play Options
    73
  - CRM Integration
    73
  - Tab Layout
    75
  - Theme Selection
    76
  - Iptalk
    76
  - Log
    78
CHAPTER 6 Using Maxcall

79
- Logging in to Maxcall
  79
- The Maxcall Tab
  80
- Using a Phrase
  80
- Recording a Phrase
  81
- Reviewing a Phrase
  81
CHAPTER 7 Maxcommunicator in Microsoft Office Communicator

83
Index

91

Altigen MaxCommunicator Manual (82 pages)

MAX Communication Server Release 6.0 Update2

Brand: Altigen | Category: Software | Size: 1 MB

Table of Contents
3
Warranty

7
CHAPTER 1 About Maxcommunicator

9
Hapter

9
- New in Release 6.0
  9
- New in Release 6.0, Update 1
  9
- Act!/Goldmine® Support
  11
- Microsoft Outlook and Outlook Express Support
  11
- Licensing
  12
- Installation
  
  13
  - Pre-Installation Checklist
    13
  - Installing Maxcommunicator on a Client System
    13
  - Uninstalling Maxcommunicator
    14
  - Automatic Upgrade
    14
  - Downgrade Procedure
    14
  - Hapter
    17
Hapter

13
- Getting Started
  
  17
  - Logging in
    17
    
    Logging in Remotely
    18
    
    Version Mismatch Dialog Box
    18
    
    IP Extensions Using Iptalk
    19
  - When Connection Is Broken
    19
  - Overview of the Main Window
    20
    
    Click a Number to Make a Call
    21
    
    Status Bar
    21
    
    Toolbar Buttons
    21
    
    Call Information Panel
    22
  - Tabbed Pages
    23
  - Changing Activity Status and Recording Activity Greetings
    24
  - Minimizing and Exiting Maxcommunicator
    25
  - Turning Do Not Disturb on and off
    25
  - Shrinking Maxcommunicator
    26
  - Using the Windows Tray Phone Icon
    26
  - Customizing the Display
    27
  - Searching in the Tabbed Windows
    27
  - Answering Calls
    33
Hapter

33
- Dialing out
  34
  - Dialing Speed Dial Numbers
    35
  - Redialing
    36
- Placing Calls on Hold
  36
- Transferring Calls
  37
- Using Call Waiting
  37
- Transferring to Voice Mail
  38
- Conference Calls
  39
  - Station Conferencing
    39
  - Conferencing
    39
- Meetme Conference
  41
- Recording Calls
  50
  - Recording on Demand
    50
- Using Account Codes
  51
- Using Voice Mail
  52
  - Dealing with Voice Mail
    53
  - Save at Remote Server or Export Locally
    54
  - Deleting Messages
    54
  - Returning a Call
    54
    
    Attaching a Note
    54
    
    Forwarding Voice Mail
    55
    
    Choosing Extensions to Monitor
    56
    
    Monitoring Other Extensions
    56
    
    Monitoring the Activity of Other Extensions
    56
    
    Calling or Picking up Calls
    57
    
    Reading the Monitor List
    57
    
    Viewing the Call History
    57
    
    Viewing the History of Calls
    57
    
    Using the Contacts Tab
    59
Handling Calls with Maxcommunicator

33
CHAPTER 5 Configuring Your Maxcommunicator

61
- General Information
  62
  - Default Trunk Access
    62
  - Other General Options
    62
  - Call Handling
    63
  - One Number Access (ONA)
    65
    
    Before You Set up ONA
    65
    
    Setting up One Number Access
    66
  - Message Notification
    68
    
    Working on Voice Mail Group Lists
    69
    
    Working with Voice Mail Groups (Distribution Lists)
    69
  - Call Alert Options
    71
  - Voice Mail Play Options
    72
  - CRM Integration
    72
  - Tab Layout
    74
  - Theme Selection
    74
  - Iptalk
    75
  - Log
    76
- Appendix A
  
  79
  - Troubleshooting IP Connectivity from a Remote Location
    80
Index

81

Altigen MaxCommunicator Manual (76 pages)

MAX Communication Server Release 6.0

Brand: Altigen | Category: Software | Size: 0 MB

Table of Contents
3
Warranty

7
CHAPTER 1 About Maxcommunicator

9
Hapter

9
- New in Release 6.0
  9
- Act!/Goldmine® Support
  10
- Licensing
  10
- Microsoft Outlook and Outlook Express Support
  10
- Installation
  
  11
  - Pre-Installation Checklist
    11
  - Installing Maxcommunicator on a Client System
    11
  - Uninstalling Maxcommunicator
    12
  - Automatic Upgrade
    12
  - Downgrade Procedure
    12
  - Hapter
    15
Hapter

11
- Getting Started
  
  15
  - Logging in
    15
    
    Logging in Remotely
    16
    
    Version Mismatch Dialog Box
    16
    
    IP Extensions Using Iptalk
    17
  - When Connection Is Broken
    17
  - Overview of the Main Window
    18
    
    Click a Number to Make a Call
    18
    
    Status Bar
    19
    
    Toolbar Buttons
    19
    
    Call Information Panel
    20
    
    Tabbed Pages
    21
  - Changing Activity Status and Recording Activity Greetings
    22
  - Minimizing, Shrinking, and Exiting Maxcommunicator
    23
  - Turning Do Not Disturb on and off
    23
  - Searching in the Tabbed Windows
    24
  - Using the Windows Tray Phone Icon
    24
  - Customizing the Display
    25
  - Answering Calls
    29
Hapter

29
- Dialing out
  30
  - Dialing Speed Dial Numbers
    31
  - Redialing
    32
- Placing Calls on Hold
  32
- Transferring Calls
  33
- Using Call Waiting
  33
  - Transferring to Voice Mail
    34
  - Centrex Transfer
    35
- Conference Calls
  36
  - Station Conferencing
    36
  - Conferencing
    36
- Meetme Conference
  38
- Recording Calls
  46
  - Recording on Demand
    46
- Using Account Codes
  47
- Using Voice Mail
  48
  - Dealing with Voice Mail
    49
  - Saving Remotely or Locally
    49
  - Deleting Messages
    50
  - Returning a Call
    50
  - Attaching a Note
    50
  - Forwarding Voice Mail
    50
    
    Choosing Extensions to Monitor
    51
    
    Monitoring Other Extensions
    51
    
    Monitoring the Activity of Other Extensions
    51
    
    Working with Voice Mail Groups (Distribution Lists)
    51
    
    Reading the Monitor List
    52
    
    Calling or Picking up Calls
    53
    
    Viewing the Call History
    53
    
    Viewing the History of Calls
    53
    
    Using the Contacts Tab
    54
Handling Calls with Maxcommunicator

29
CHAPTER 5 Configuring Your Maxcommunicator

57
- General Information
  58
  - Default Trunk Access
    58
  - Other General Options
    58
  - Call Handling
    59
  - Forwarding All Calls
    60
  - One Number Access (ONA)
    61
    
    Before You Set up ONA
    61
    
    Setting up One Number Access
    62
  - Message Notification
    64
  - Call Alert Options
    65
  - Voice Mail Play Options
    66
  - CRM Integration
    67
  - Tab Layout
    69
  - Theme Selection
    69
  - Log
    72
- Appendix A
  
  73
  - Troubleshooting IP Connectivity from a Remote Location
    74
Index

75

Altigen Categories

Software IP Phone Telephone Accessories

Telephone Server

More Altigen Manuals

Altigen MaxCommunicator Manuals

Altigen MaxCommunicator Manual (93 pages)

Table of Contents

Hapter

About Maxcommunicator

Hapter

Installation

Hapter

Getting Started

Hapter

Handling Calls with Maxcommunicator

CHAPTER 5 Configuring Your Maxcommunicator

CHAPTER 6 Using Maxcall

CHAPTER 7 Maxcommunicator in Microsoft Office Communicator

Appendix A

Index

Altigen MaxCommunicator Manual (82 pages)

Table of Contents

Warranty

CHAPTER 1 About Maxcommunicator

Hapter

Installation

Hapter

Getting Started

Hapter

Handling Calls with Maxcommunicator

CHAPTER 5 Configuring Your Maxcommunicator

Appendix A

Index

Altigen MaxCommunicator Manual (76 pages)

Table of Contents

Warranty

CHAPTER 1 About Maxcommunicator

Hapter

Installation

Hapter

Getting Started

Hapter

Handling Calls with Maxcommunicator

CHAPTER 5 Configuring Your Maxcommunicator

Appendix A

Index

Related Products

Altigen Categories