Reading The Status Messages - Altigen AltiContact Manager Version 5.0A Administration Manual

Configuring the Triton T1/E1/PRI Board
Figure 12. Triton E1/PRI Configuration Dialog Box

Reading the Status Messages

If the span is working, the Status line displays OK. This status line is
updated every 3 seconds. If there is an error, a message is displayed. The
following table lists the types of error messages and the appropriate actions.
Table 1: Span Status Error Messages
Error Message
HW failure: <No
Answer>
HW failure: <No
Clocks>
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Meaning
Major hardware prob-
lem. Board is not
responding to com-
mands.
No clock signal is
detected on T1 interface
drop.
Action
Set board as MVIP
master. Reset Board.
Reset Board. If this
does not work, board
must be replaced.