Service Requirements - Altigen AltiWare OE Version 4.6 Administration Manual

a. The telephone number to which this unit is connected.
b. The ringer equivalence number. [0.0B]
c. The USOC jack required. [RJ11C]
d. The FCC Registration Number. [see label on board]
e. Industry Canada (Industrie Canada) Certification Number.
[see label on board]
Items (b) and (d) are indicated on the label. The Ringer Equivalence Number (REN) is used
to determine how many devices can be connected to your telephone line. In most areas, the
sum of the RENs of all devices on any one line should not exceed five (5.0). If too many
devices are attached, they may not ring properly.

Service Requirements

In the event of equipment malfunction, all repairs should be performed by our Company or an
authorized agent. It is the responsibility of users requiring service to report the need for service
to AltiGen or to one of our authorized agents. Service can be obtained at your Authorized
AltiGen Dealer.
Equipment Attachment Limitations - Industry Canada
NOTICE: The Canadian Industry Canada label identifies certified equipment. This
certification means that the equipment meets certain telecommunications network protective,
operational, and safety requirements. The Department does not guarantee the equipment will
operate to the user's satisfaction.
Before installing this equipment, users should ensure that it is permissible to be connected to
the facilities of the local telecommunications company. The equipment must also be installed
using an acceptable method of connection. In some cases, the company's inside wiring
associated with the single line individual service may be extended by means of a certified
connector assembly (telephone extension cord). The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some
situations.
Repairs to the certified equipment should be made by an authorized Canadian maintenance
facility designated by the supplier. Any repairs or alterations made by the user to this
equipment, or equipment malfunctions, may give the telecommunications company cause to
request the user to disconnect the equipment.
Users should ensure for their own protection that the electrical ground connections of the
power utility, telephone lines, and internal metallic water pipe system, if present, are
connected together. This precaution may be particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but should
contact the appropriate electrical inspection authority, or electrician, as
appropriate.
The Load Number (LN) assigned to each terminal device denotes the percentage of the total
load to be connected to a telephone loop that is used by the device, to prevent overloading.
The termination on a loop may consist of any combination of devices subject only to the
requirement that the total of the Load Number of all the devices does not exceed 100.
WARNING: Changes or modifications to this unit not expressly approved in writing
by AltiGen Communications, Inc. could void the user's authority to
operate this equipment.
xvi AltiWare OE System Installation & Administration Manual