Upgrades - Altigen AltiWare OE Version 4.6 Administration Manual

Upgrades

For step-by-step instructions on the manual online registration process,
refer to page 3-37.
AltiServ Online Registration
The second method for registering AltiWare OE, Seat licenses and optional
software features can be accomplished during installation of the system. To
accomplish this, an online connection is needed to the AltiServ system at
the time of registration. This online registration tool automatically
populates the license keys and system keys in the proper fields of installed
software on the AltiServ Office systems. This tool also requires the
Installer to register the three pieces of information tracked on all system:
1. Dealer Installation ID
2. Customer information
3. System key and associated license keys
Completion of the final step of this process generates an activation file that
will be used to populate the actual system with valid registration
information.
WARNING! Once a license key is associated with a system key, it
cannot be reassigned to another system.
Remember that some licenses for OE 4.6 are specific for that release. For
upgrades, some 4.5 licenses must be converted to 4.6 in order to work with
AltiWare.
For step-by-step instructions on the AltiServ online registration process,
refer to page 3-28.
Note:
Internet Explorer 5.0 (or higher) is required for online registration.
Upgrades
The AltiGen upgrade process is designed to ensure that the proper
compatible seat licenses are provided with upgrade software ordered. Other
optional software, such as AltiAgent and AltiSupervisor, must also be
upgraded to be compatible with 4.6 (4.6 compatible licenses).
Upgrading from OE 4.0/4.0A to OE 4.6
• No OE 4.0/4.0A licenses are supported.
3-8 AltiWare OE System Installation & Administration Manual