Table of Contents
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AltiWeb Directory Structure
Applet Subdirectory Files
The Applet subdirectory contains sample pages you can use to set up Web
Call, as well as files necessary for proper AltiWeb functioning.
•
Contact.htm—Customer Information page for use with Auto
Attendant
•
contactaltigen.htm—Customer Information page for use without
Auto Attendant
•
customerid.htm—Page where caller enters customer ID
•
directory.htm—Template for creating an in-house AltiWeb directory
(for internal use only)
•
IVR_top.htm—Frameset for top.htm and IVRApplet.htm
•
IVRApplet.htm—Sends connected information to the main AltiWeb
applet
•
NetMeeting.htm—Error message indicating NetMeeting not found
and providing opportunity to download
•
Nsapplet.zip—Contains files necessary for the proper functioning of
AltiWeb (Do not modify this file.)
•
Nsplugin.zip—Contains files necessary for the proper functioning of
AltiWeb (Do not modify this file.)
•
productid.htm—Page where caller enters product ID
•
sales_cid.htm—Frameset for customerid.htm
•
sales_pid.htm—Frameset for productid.htm
•
Top.htm—Collects caller input and sends the result to the next
IVRApplet.htm
•
AltiWeb.cab—Contains files necessary for the proper functioning of
AltiWeb (Do not modify this file.)
•
AltiWeb.htm—Page displaying AltiWeb window
•
AltiWeb.js—JavaScript file necessary for the proper functioning of
AltiWeb
•
Wizard.htm—Error message advising caller to run the initial
configuration for NetMeeting
18-4 AltiWare OE System Installation & Administration Manual
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Table of Contents
Troubleshooting
