Map 0400: Loss Of Server Communication - HP 316095-B21 - StorageWorks Edge Switch 2/24 Service Manual

Diagnostics

MAP 0400: Loss of Server Communication

This MAP describes fault isolation of the Ethernet communication link between a
switch and the HAFM server (or customer-supplied server), or between a switch
and a Web browser PC running the EWS interface. Failure indicators include:
When the logical connection between the switch and HAFM server (or
customer-supplied server) is initiated, it may take up to five minutes for the link to
activate at the Products View, and a green circle to appear at the alert panel and
the background to the icon representing the switch. This delay is normal.
1
Was an event code 430, 431, or 432 observed at the Edge Switch 2/24 Event Log
or at the EWS Event Log?
YES
2
Table 8
describe fault isolation procedures.
72
At the Products View, a grey square at the alert panel and as the background
to the icon representing the switch reporting the problem.
At the Hardware View, a grey square at the alert panel, a No Link status and
reason at the Edge-24 Status table, and no FRUs visible for the switch.
At the Web browser PC, A Page cannot be found, Unable to
locate the server, HTTP 404 - file not found, or other
similar message.
Event codes recorded at the Edge Switch 2/24 Event Log or EWS Event Log.
Caution: Prior to servicing a switch or HAFM server (or customer-supplied
server), determine the Ethernet LAN configuration. Installation of switches and
the server on a public customer intranet can complicate problem
determination and fault isolation.
NO
Go to step 3.
lists event codes, brief explanations of the codes, and associated steps that
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