HP 316095-B21 - StorageWorks Edge Switch 2/24 Service Manual page 78

Diagnostics
14
The Ethernet adapter on the switch CTP reset in response to an error. The
connection to the HAFM server (or customer-supplied server) terminated briefly,
then recovered upon reset.
Perform the data collection procedure and return the Zip disk to HP for analysis.
Exit MAP.
15
A protocol mismatch occurred because the HAFM application and the switch
firmware are not at compatible release levels. Recommend to the customer that
the downlevel version (software or firmware) be upgraded.
Does the HAFM application require upgrade?
YES
16
Upgrade the HAFM application
Did the switch-to-server Ethernet connection recover?
NO
Contact the next level of support. Exit MAP.
17
A switch firmware upgrade is required
page 160). Perform the data collection procedure after the download.
Did the switch-to-server Ethernet connection recover?
NO
Contact the next level of support. Exit MAP.
78
NO
Go to step 17.
("Install or Upgrade
YES
The switch-to-server connection is restored and appears operational.
Exit MAP.
YES
The switch-to-server connection is restored and appears operational.
Exit MAP.
Software" on page 170).
("Manage Firmware
Edge Switch 2/24 Service Manual
Versions" on