Maintenance And Troubleshooting; Password Loss; Console Login Password Loss; Boot Rom Password Loss - HP A5820X Series Installation Manual

Maintenance and troubleshooting

This chapter describes how to troubleshoot your switch.

Password loss

This section provides information about console login and Boot ROM password loss.

Console login password loss

If you forget the console login password, access the Boot menu:
BOOT MENU
1. Download application file to flash
2. Select application file to boot
3. Display all files in flash
4. Delete file from flash
5. Modify BootRom password
6. Enter BootRom upgrade menu
7. Skip current system configuration
8. Set BootRom password recovery
9. Set switch startup mode
0. Reboot
Enter your choice(0-9):
Enter 7 and restart the switch. The switch reboots with empty configuration, and you can log in through
the console port without entering the password so you can check the configuration file for the user
password.

Boot ROM password loss

Contact HP for help.

Power supply failure

Fixed power supply failure

The A5800-48G (1 slot), A5800-48G TAA (1 slot), A5800-48G-PoE+ (1 slot), A5800-48G-PoE+ TAA (1
slot), A5800-24G-PoE+, A5800-24G-PoE+TAA, A5800-24G, and A5800-24G TAA switches use fixed
power supplies, and support three power input modes: AC input, RPS DC input, and concurrent AC and
RPS DC inputs.
You can look at the system status LED and the RPS status LED of the switch to identify a power system
failure.
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