Novell GROUPWISE 8 - LINUX-MAC CLIENT Manual page 79

Linux/mac client
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"Requesting a Reply for Items You Send" on page 79
"Notifying Recipients About Items You Send" on page 80
If you are sending messages to non-GroupWise systems, remember that those systems must have
status tracking capability in order to return the status of your outgoing message to your GroupWise
system.
Receiving Notification About Items You Send
You can receive notification when the recipient opens or deletes a message, declines an
appointment, or completes a task.
1 To get a return receipt for one item:
Open an item view, click Send Options > Status Tracking.
or
To always get a return receipt for items you send:
Linux: Click Tools > Options > Send > Status Tracking.
Mac: Click GroupWise > Preferences > Status Tracking.
2 Select an item type.
3 In the Return Notification section, specify the type of return receipt you want.
You are automatically subscribed to Notify in Options. If you have deselected to receive alarms
and notifications, you cannot receive notifications with Notify. For more information, see
Section 8.2, "Using Notify," on page
If you are sending an item to an Internet address, you can click Enable delivery confirmation. If
the receiver's Internet e-mail system enables status tracking, you can receive status about the
item you send.
4 Return to the item you are composing.
or
Click OK, then click Close to save the setting for all items.
Requesting a Reply for Items You Send
You can inform the recipient of an item that you need a reply. GroupWise adds a sentence to the item
stating that a reply is requested and changes the icon in the recipient's Mailbox to a double arrow.
1 To request a reply for one item:
Open an item view, then click Send Options > General.
or
To request a reply for all items you send:
Linux: Click Tools > Options > Send > Send Options.
Mac: Click GroupWise > Preferences > Send > Send Options.
2 Click Reply requested, then specify when you want to receive the reply.
The recipient sees
When convenient" appears at the top of the message. If you select Within x Days, "Reply
Requested: By xx/xx/xx" appears at the top of the message.
169.
next to the message. If you select When Convenient, "Reply Requested:
E-Mail
79

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