Retracting Sent E-Mail; Resending E-Mail; Confirming Delivery Of E-Mail You Send - Novell GROUPWISE 8 - LINUX-MAC CLIENT Manual

4 Return to the item you are composing.
or
Select the information to track for each item type, click OK, then click Close to save the setting
for all items.

3.2.2 Retracting Sent E-Mail

Use Delete to retract a sent item from the recipient's Mailbox. You can retract a mail or phone
message from those GroupWise recipients who haven't yet opened the item. You can retract an
appointment, reminder note, or task at any time.
1 Click the Sent Items folder in the Folder List.
2 Linux: Right-click the item you want to retract.
Mac: Control+click the item you want to retract.
3 Click Delete.
4 Select the appropriate option.
5 (Optional) If you have selected to retract this item from other recipients' mailboxes, type a
comment to the recipients, explaining why the item was retracted.
6 Click OK.
To see which recipients have opened your message, see
on page 76. E-mail cannot be retracted if it has already been opened.
Items that have been sent out across the Internet to other e-mail systems cannot be retracted.

3.2.3 Resending E-Mail

Use Resend to send an item a second time, perhaps with corrections.
1 Click the Sent Items folder in the Folder List.
2 Linux: Right-click the item you want to resend.
Mac: Right-click the item you want to resend.
3 Click Resend.
4 If the item was an Auto-Date item, click This Instance or All Instances.
5 Make any changes to the item, if necessary, then click Send on the toolbar.
6 Click Yes to retract the original item.
or
Click No to leave the original item.
To see which recipients have opened your message, see
on page 76. E-mail cannot be retracted if it has already been opened.

3.2.4 Confirming Delivery of E-Mail You Send

GroupWise provides several ways to confirm that your item was delivered.
"Receiving Notification About Items You Send" on page 79
78 GroupWise 8 Linux/Mac Client User Guide
Section 3.2.1, "Working with Sent Items,"
Section 3.2.1, "Working with Sent Items,"