Managing Sent E-Mail; Working With Sent Items - Novell GROUPWISE 8 - LINUX-MAC CLIENT Manual

2 In the To field, type a username, then press Enter. Repeat for additional users. If necessary, type
usernames in the CC and BC fields.
or
To select usernames from a list, click Address on the toolbar, double-click each user, then click
OK.
3 Type the name, company, and phone number of the caller.
4 Select the check boxes that apply to this phone message.
5 Type the message in the Message field.
6 To change the From name (to another account or proxy), click From, then click a name.
7 Click Send on the toolbar.

3.2 Managing Sent E-Mail

Section 3.2.1, "Working with Sent Items," on page 76
Section 3.2.2, "Retracting Sent E-Mail," on page 78
Section 3.2.3, "Resending E-Mail," on page 78
Section 3.2.4, "Confirming Delivery of E-Mail You Send," on page 78
Section 3.2.5, "Tracking the Status of Send E-Mail," on page 80

3.2.1 Working with Sent Items

You can track status information about an item in the Sent Items folder. Usually, this is turned on by
default to track delivered and opened information. If you choose not to create sent items, GroupWise
cannot track any information for sent items.
"Listing Sent Items" on page 76
"Displaying Sent Item Properties" on page 77
"Configuring Sent Item Information to Track" on page 77
Listing Sent Items
You might want to display items you previously sent. For example, you can read a sent item, resend
it with or without corrections, and in some cases, retract it (if it has not already been opened by the
recipient).
1 Click the Sent Items folder in the Folder List.
The icons next to an item give you helpful status information. See
Next to Items" on page
All sent items reside in this folder unless they are moved to a folder other than the Mailbox or
Calendar. If a sent item is moved to another folder, it no longer displays in the Sent Items folder. To
display sent items that have been moved to other folders, open those folders.
If you are sending messages to non-GroupWise systems, remember that those systems must have
status tracking capability in order to return the status of your outgoing message to your GroupWise
system.
76 GroupWise 8 Linux/Mac Client User Guide
28.
"Identifying the Icons Appearing