About This Guide - Novell GROUPWISE 7 - TROUBLESHOOTING 2 Troubleshooting Manual

About This Guide

®
This Novell GroupWise
GroupWise problems that can occur with GroupWise clients, GroupWise agents, message delivery,
®
and ConsoleOne . The guide is divided into the following sections:
• "General Troubleshooting Strategies" on page 9
• "Strategies for Agent Problems" on page 21
• "Strategies for Message Delivery Problems" on page 63
• "Strategies for Administration Problems" on page 87
• "Strategies for Client Problems" on page 97
Other sources of troubleshooting assistance include:
• Novell Support (http://support.novell.com)
• Novell Support Knowledgebase (http://support.novell.com/search/kb_index.jsp)
• GroupWise 7 Support Forums (http://support.novell.com/forums/2gw.html)
• Novell GroupWise Support Community (http://support.novell.com/products/groupwise)
• GroupWise Cool Solutions (http://www.novell.com/coolsolutions/gwmag/index.html)
Audience
This guide is intended for network administrators who install and administer GroupWise.
Feedback
We want to hear your comments and suggestions about this manual and the other documentation
included with this product. Please use the User Comment feature at the bottom of each page of the
online documentation, or go to www.novell.com/documentation/feedback.html and enter your
comments there.
Documentation Updates
For the most recent version of GroupWise 7 Troubleshooting 2: Solutions to Common Problems,
visit the Novell GroupWise 7 Documentation Web site (http://www.novell.com/documentation/
gw7).
Additional Documentation
For additional GroupWise documentation, see the following guides at the
documentation Web site
• Installation Guide
• Administration Guide
• Multi-System Administration Guide
• Interoperability Guide
®
Troubleshooting 2 Guide provides troubleshooting strategies for
(http://www.novell.com/documentation/lg/gw7):
GroupWise 7
7