Novell GROUPWISE 7 - TROUBLESHOOTING 2 Troubleshooting Manual page 90

You Aren't Connected to the Right GroupWise Domain
You Can't Create or Delete GroupWise Objects
Possible Cause: You are not connected to the correct domain.
Possible Cause: You do not have sufficient eDirectory rights.
Possible Cause: You do not have sufficient file system rights.
Pending Operations Aren't Completed
Possible Cause: The MTA is not running.
Creation of a Secondary Domain Isn't Completed
90 GroupWise 7 Troubleshooting 2: Solutions to Common Problems
Problem: You are attempting to modify a GroupWise
informs you that you cannot perform the action because you are not connected
to the correct GroupWise domain.
Action: Connect to the correct GroupWise domain. See
"Domains" in the
Problem: You are running ConsoleOne to create or delete a GroupWise object. However,
you are unable to perform the action.
Action: Make sure you are connected to the correct domain. See
Domain" in "Domains" in the
Action: Make sure you started ConsoleOne with sufficient rights to the GroupWise
object.
Action: Make sure you have sufficient rights to the directory structure associated with
the GroupWise domain or post office. See
in "Security Administration" in the
Problem: You have performed some actions on GroupWise objects in ConsoleOne. You
see them listed in the Pending Operations dialog box, but they are not
completed.
Action: Use the Retry option or the Undo option in the Pending Operations dialog box.
See "Pending
Guide.
Action: Check the MTA log files to see if the administrative message has been
delivered. See
GroupWise 7 Administration
Action: Make sure that the MTA is running and that no post offices or domains are
closed. See "Monitoring the
GroupWise 7 Administration
Problem: You are creating a secondary domain, but the process is interrupted before
completion. For example, you click Cancel, or a power failure or hardware
failure occurs. The result is that the new secondary domain appears in the
GroupWise view but does not appear in the eDirectory tree.
Action: First, graft the new secondary domain into the eDirectory tree. See
eDirectory Association" in "System" in the
GroupWise 7 Administration
GroupWise 7 Administration
GroupWise 7 Administration
Operations" in "System" in the
"Using MTA Log Files" in
Guide.
MTA" in "Message Transfer
Guide.
®
object in ConsoleOne. A message
"Connecting to a Domain" in
Guide.
"Connecting to a
Guide.
"GroupWise Administrator
Guide.
GroupWise 7 Administration
"Message Transfer Agent" in the
Agent" in the
GroupWise 7 Administration
Rights"
"GW /